This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Safety recall on my 2018 Ford Escape warning risk in damaged or missing bushing in shifting transmission increasing the risk of injury or crash. Parts are still not available to fix and we are taking out of state trip. I assume if there is an accident Ford is responsible but we don't want to chance driving a recalled vehicle. When will this safety issue be resolved?
The contact owns a 2018 Ford Escape. The contact stated while driving 40-45 MPH on a curve, the transmission was slipping. There was no warning light illuminated. The contact stated that upon veering to the side of the road, the vehicle began to operate as needed. The contact was able to continue driving. The vehicle was taken to the dealer who informed the contact that the failure was associated with NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 72,121. VIN tool confirms parts not available.
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle was jerking with the ABS and traction control warning lights illuminated. The contact shifted the vehicle into park(P); however, the gear shift indicator register that the transmission was in neutral(N). The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The dealer was unable to repair the vehicle due to parts not being available and related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.
The contact owns a 2018 Ford Escape. The contact stated that after shifting into drive(D), the vehicle instead reversed. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
- Collierville, TN, USA
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The contact owns a 2018 Ford Escape. The contact stated while driving approximately 30 MPH, she heard an abnormal noise while depressing the brake pedal. The contact stated that the check engine warning light was illuminated for a short period of time. The contact was able to continue driving to her destination at a slow speed. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission to be rebuilt. The vehicle was repaired. The manufacturer had been informed of the failure. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was 79,334.
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving approximately 10 MPH, the vehicle overheated. The contact was able to pull off the highway and after waiting approximately an hour was able to continue driving; however, the failure persisted. The temperature gauge was elevated to the hot position. The check engine and TPMS warning lights were illuminated. The contact called an independent mechanic and was referred to the local dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 110,000. VIN tool confirms parts not available.
The contact owns a 2018 Ford Escape. The contact had experienced an unintentional rollaway and was injured when the vehicle rolled over her right ankle and calf. The contact was taken to the hospital by a friend to seek medical attention. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. Parts distribution disconnect.
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undetermined speed, there was abnormal rumbling noise detected when shifting. The engine warning light was illuminated. The contact received notification of NHTSA Campaign Number:22V413000 (Power Train). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. VIN tool confirms parts not available. The failure mileage was approximately 55,000.
The contact owns a 2018 Ford Escape. The contact stated that after driving forward into a parking space and exiting the vehicle, suddenly the vehicle began to roll backward. The contact attempted to get back into the vehicle but fell to the ground causing the front tire to roll over the right leg. The contact was taken to the hospital where medical treatment was provided. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The contact later received a recall notice for the NHTSA Campaign Number 22V413000(POWER TRAIN). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 27,000.
The contact owns a 2018 Ford Escape. The contact stated while his wife was driving 45 MPH, the power train and the engine failure warning lights were illuminated. The driver was unable to accelerate while depressing the accelerator pedal and the temperature gauge was rising and falling rapidly. The driver was able to park on the side of the road for an hour, until the vehicle cooled down before continuing to drive to a nearby gas station. The driver added coolant to the vehicle and both warning lights turned off. The contact had experienced the failure 3-4 times. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 109,000.
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at low speeds, pulling into a parking space, the vehicle experienced unintended acceleration while the brake pedal was depressed. The vehicle drove over a curve and crashed into the corner of a building when it came to a complete stop. There were no air bags deployed. The contact's wife was able to drive the vehicle away from the scene of the collision. No police report was filed. The contact and his wife later received medical attention at the hospital for his neck and back injuries and his wife had fractured and bruised ribs. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The vehicle was then taken to a body shop for front-end damage replacement. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: (22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 30-40 MPH, the vehicle hesitated and independently shifted into neutral(N). The contact stated no warning light was illuminated. The contact was able to park the vehicle on the side of the road. The contact stated she had experienced the failure several times. The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
While the car was in driveway moving forward it unexpectedly started moving in reverse causing me to nearly hit a tree. The vehicle is constantly idling even while in park. I took it to a auto repair shop who told me the transmission is out of my car and that my car is unsafe to drive!
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked in the garage, the engine oil leaked onto the ground. Additionally, the gear shifter seized, causing the vehicle to be unable to reverse. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000. VIN tool confirms parts not available.
I have 128,000 miles on my 2018 Escape. About three weeks ago I was driving down the road at 55 mph when my transmission disengaged and I coasted to a stop. Even though my engine was running I couldn't go forward or backward at all, and so I had it towed to a local mechanic. The mechanic said that this was a common problem with the Escape, that I was going to have to replace the entire transmission, and that it would take about two months to get a new transmission in. About two weeks ago I got a notice from Ford Motor Co. about a recall on my Escape for another transmission issue (Ref. Safety Recall Notice 22S43/NHTSA Recall 22V413). I called my local dealership and was told that my transmission issue was completely different than the recall problem because the recall only dealt with a transmission that shifted differently from the park position, and not a transmission that didn't engage at all. They also said that they would call me when they got the parts in. I have no idea how to resolve this issue. Do I park my vehicle until Ford gets the parts in in the 4th quarter of 2022 to see if this fixes my problem, and only then get the transmission replaced afterwards" If it takes 2 months or more to get a new transmission in, I could see this taking a year before I have my vehicle repaired. If I have the transmission replaced by the local mechanic, it will costs me $6,200, and take two months to repair. This would probably save me some money over the dealership cost to repair it, but would void any subsequent work that they might do? Do you have any suggestions as to I might be able to resolve this problem" Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact called on behalf of his wife who owns a 2018 Ford Escape. The contact stated while his wife was driving at approximately 65 MPH, there was an explosion coming from the engine. The contact also stated while the vehicle was stopped, the vehicle was shaking abnormally before losing motive power. The contact-??s wife then restarted the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 101,000.
The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Millsboro, DE, USA