This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Escape. The contact stated that the instrument panel did not illuminate. The vehicle was taken to four seasons Ford (601 duncan hill rd, hendersonville, nc 28792, (828) 693-4281) where the contact was informed that a diagnostic test was needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.
Engine shut off while driving. Car also has been having a starting issue. The instrument cluster would come on, fuel pump would prime, go to start and nothing. If the battery was unplugged for 5 minutes it was more likely to start. Thankfully it happen on a city street and not the highway that I was going to be getting on.
I was driving my 2015 Ford Escape going about 50mph when my steering wheel just froze. It took all of my strength to try to turn the wheel so I could get myself off the main road and out of everyone's way. I got myself to the side and couldn't turn the wheel at all. Luckily my family wasn't too far so my dad was gonna help me get my car home but he couldn't even turn the wheel. We had to call for a tow truck. Also my 2015 Ford Escape would stall after pumping gas, taking several attempts to start my car and at times not starting at all after filling my tank. It has stalled on me serversl times while driving on the main road leaving me stranded and holding up traffic on busy roads. Low tire pressure/ tire pressure sensor fault warning light appears often even though all tires are at correct pressures ABS and traction control appears noisy cabin makes buzzing noises behind stereo even when car is off stereo malfunctions happen often where cds get stuck and stereo says 'no cd' while trying to eject it.
Warning light comes on. Transmission hit ok goes off. Messaglight goes on to shut car off I do that an message doesn't come back on. At one time my car even slowed downs to 40 and another warning light came on shut car off restarted an ran ok. That warning light stayed on until taken to Ford garage in gibson city. They couldn't find anything wrong so reset. These all began a month ago.
- Gibson City, IL, USA
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The contact owns a 2015 Ford Escape. While driving 40 mph, the vehicle was unable to shift gears and shut off in the middle of the road. The vehicle was towed to the contact's residence. The vehicle was taken to village Ford (located at 23535 Michigan ave, dearborn, mi 48124, (313) 565-3900) where it was diagnosed that the body control module needed to be replaced and reprogrammed. The vehicle was repaired. The manufacturer was notified. The failure mileage was 59,059.
The contact owns a 2015 Ford Escape. The contact stated that the instrument cluster failed to operate properly, which caused the gauges and warning indicators to become inoperable. Eby Ford Lincoln (2714 elkhart rd, goshen, in 46526, (574) 534-3673) was notified and stated that the failure was the same as Ford recall number 15C03: (instrument cluster may be inoperative/FMVSS); however, the vehicle was excluded. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and also indicated that the vehicle was excluded from the manufacturer recall campaign. The failure mileage was not available.
The contact owns a 2015 Ford Escape. Approximately three hours after the contact parked the vehicle, the vehicle alarm sounded. The contact noticed flames coming from the top of the hood area near the battery compartment. Flames were later seen coming from the dashboard area inside the vehicle. The fire department was called to the scene and extinguished the flames. A fire report was filed. The cause of the fire was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 75,000.
After auto parked overnight on 04/26/2019, in heated garage, no power to start engine, nor operate lights, radio, etc. In the next morning. No battery to power any equipment. Aaa service attendant jump started auto. Battery tested 100% power after several minutes of run time on engine. 2nd occurrence in 12 months. I was told this is called a "brain freeze" and is not uncommon for Ford product. Original battery in vehicle replaced 04/27/2019.
Whenever driving my car, it noticably takes longer than it should to shift causing my rpms to run higher than expected. For instance doing 35 I might be running at 2500-3000 rpms for about 15 to 20 seconds before shifting and causing my rpms to go down to around 1500.
When the vehicle is park it kills the battery so we found that cluster is killing the battery we under plug the cluster for like three day and the battery was good and also its a new battery we put in the vehicle but we plug it back in and after 1 day battery dead so we know there some recall on 2015 Ford Escape about the cluster be inoperative but Ford said there no recall NHTSA has it list as recalls
Car totally shut down in traffic at a stop in rush hour traffic. No electric functions. Could not put on hazards, ,could not roll down windows. Car had to be towed.
We have owned the car, 2015 Ford Escape SUV, for 70 days (certified pre-own). Drove it on a Tuesday. Went to start it on a Wednesday, and it would not fire or start. Warning messages included no key fob found-turn off vehicle-call service (although I had both in the car); 4 wd drive off; slis not available-call service. If it did fire, as soon as the car was put in gear, all the messages flashed and the car shut down. It was towed. In looking at the NHTSA site for complaints, it's time to make Ford culpable.
Electrical problem: On my 2015 Ford excape ive had only abfew months at 40,000 mfiles the dash board lights and keys go crazy when vehical is turned off then cant unlock doors. When cut car back on computers are black. Was drive down the road and computer goes blank just like you cut the car off lost all electrical use. Had to wait a few mins to restart car. I called dealer and they say no recall on my vehicle. As I read the reviews my excape is doing the same as others. I think Ford should fix this as it is the same as others like this excape.
My multiple function display has gone blank which displays all warning chimes, messages and mileage. I contacted Ford customer service about the recall they had that was submitted on that model and year and they told me my vehicle was not included. Because of the same exact thing described in the recall I feel Ford should repair my vehicle at no charge. Recall # 15C03 thank you!
I was sitting I the truck letting it warm up before I started my day I was scrolling threw my phone I looked up I saw hudge flames I reached to unlock the door when I realized the locks stopped working I was locked in the car luckily I had my windows cracked enough to reach out and open the door the radio blew up on my way out the car it was so hot I didn't expect anything I never had this problem before scared me to death worst car experience of my life I was scared to death I can't explain how bad I feel my truck was my new best friend I kept the truck clean pretty I'm hurt it's burned all up almost took my life if I would have look up any later I would have died
The instrument panel cluster screen multiple function display failed to display information. The multi function display would show either a black or gray screen, periodically with white lines, with no readouts showing at all. Apparently a recall (15co3) was announced and the dealer performed the recommended software update at 32,837 miles which did not solve the problem permanently. The problem reappeared at approximately 39K miles. The dealer attempted to make repairs using a software update. The software update failed to remedy the problem and the dealer installed a new instrument cluster at my expense. I am asking you if this should be covered under the original recall or if an additional recall has been established or should be established.
The contact owns a 2015 Ford Escape. When the vehicle was started, the instrument panel went blank without warning. The vehicle was taken to sakelaris Ford of versailles (573-378-4653, located at 1001 w newton St, versailles, mo 65084) where it was stated that there was no recall. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 41,000.
Driving along and the dashboard went off and on. Windows won't go up or down. No lights. Everything was flashing. Car only has 22,000 miles on it. It is also always kept in the garage. Electrical system problems. It's an sel and 6 cylinders. I was on a city street and just drove it straight to bill knight Ford. They gave me no car and I'm single so it's my only means of transportation. I am also a retired teacher and it is difficult to buy a car. I expect more out of a fairly new car.
A D V E R T I S E M E N T S
- Hendersonville, NC, USA