This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On the date of 04/07/21 I was driving on my way to work, had pulled out of dunkin donuts and went up a small hill to a stop sign I had the ac on, and my window rolled down as I just left a fast food restaurant and as I get to the top of the small hill, my ac turns off and my car displays a message saying transmission not in park and it completely shuts off, I put the car in park and tried restarting it and nothing I had dash lights everything but didn't start. This is the second time this has happened in a 2 week period, the first time it shut off and displayed a starting system fail message took it to dealer and cannot figure out the problem. Could this be related to a recall!
The contact owns a 2015 Ford Escape. The contact stated that while pressing the start/stop button, the vehicle failed to turn off. The contact indicated that to turn off the vehicle, the battery had to be disconnected. The vehicle was examined by an independent mechanic who was unable the determine the cause of the failure. The local dealer crossroad Ford of prince george located at 4500 whitehill blvd, prince george, va 23875 was notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 15V436000 (electrical system). The contact stated that the vehicle had experienced the same failure listed in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 63,000.
While driving down hill the vehicle was revving up to almost 5rpms while breaking... was not shifting into lower gear.. pulled in to get gas.. went to back up with reverse.. then shifted gear into drive.. and the vehicle was still in reverse... pushed the shifter to park and then back into driver and car was still driving in reserve...pushed back into park... switched seats with my husband... he got into driver seat and the shifter was stuck in park.. but was not registering on dash board.. according to the dashboard it was in reverse... husband reversed the car into a parking spot.. he kept trying to pull the shifter to go into drive... but it was locked on park... so he manually went in to shift the gears and was able to move the shifter manually... but it still was not recognizing it on the dashboard... there was no warning sign... no alerts on the dash.... while husband was trying to get the shifter to register on dash... all lights on dash started flickering... so then we thought it was referring to the battery... because soon after there was no powered at all to the vehicle... but the vehicle was still moving in reverse.. we put E brake on called a friend and had him jump us.. did absolutely nothing... so now car is stranded in a parking lot until tomorrow... all this going on with an infant and 5 year old.. in freezing cold weather... something needs to be done with these Ford Escapes before someone gets killed! for the amount of complaints I am seeing on this feature with the 2015.. you would think something would be done... this is dangerous and. Absolutely uncalled for... get these [xxx] cars off the market! parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I left the car on since my daughter and husband were in the car. When I came back out from the store, I tried to put the car in drive but it would not let me. So I tried to turn off the car but it will still stayed on. After about 1 hr the car started to turn off slowly. It is completely off now but wont turn back on. Luckily we were in a parking lot of a dollar tree.
The contact owns a 2015 Ford Escape. The contact stated that the instrument panel had lines spreading horizontally across that blocked the informational messages and displays behind the lines. The contact said after two weeks the panel screen went totally black. Iron city Ford delivers (9924 pkwy E, birmingham, al 35215, (205) 854-2222) stated that the vehicle was out of warranty and would not help with the repair cost. The manufacturer had not yet been contacted. The vehicle was unrepaired. The failure mileage was 47,500.
- Odenville, AL, USA
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The contact owns a 2015 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle took a few seconds to start-up. The contact stated that the engine revved up to 1,200 RPM and then returned to 1,000 RPM. The vehicle was shifted into gear and moved a short distance before stalling. The gear was shifted into neutral to allow the transmission to stop rotating then the ignition was placed in the off position. The vehicle was restarted however, on several occasions the vehicle failed to respond and the procedure had to be repeated before the vehicle resumed normal operations. On several occasions the oil, battery and check engine warning lights were illuminated. After turning off and restarting the vehicle, the warning lights were no longer displayed. The vehicle was taken to boggus Ford mcallen (1400 E expressway 83, mcallen, tx 78501) to be diagnosed however, the mechanic was unable to retrieve a fault code. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
The instrument panel cluster has failed. Ford recalled certain 2014-2015 Escapes but not mine. I would like my vehicle to be included in the recall so this failed unit can be repaced.
The shifter of my 2015 Ford Escape was stuck in 's' position two days ago when I just started my car. The shifter handle was actually in P position. I had to call towing company and the dealer told me it is my shifter cable bushing deteriorated and unable to allow shift cable to come loose to change shift. Ford previously had a recall for 2013-2014 Escape model for the same bushing problems not including 2015 models. But a lot people posted threads online saying their 2015 model also have that problems. Some customer got it fixed free of charge and most customers did not. I contacted with Ford customer service and they told me it is up to the dealer whether to allow reimbursement but this should be definitely be recalled because this can be a big safety concern.
The contact owns a 2015 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated no warning light was illuminated. The vehicle was not drivable. The vehicle was towed to GEM city Ford Inc located at 5101 broadway St, quincy, il 62305, (877) 571-7953, to be diagnosed. The contact was informed that the camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 118,000.
Within last week, twice while driving vehicle on a city highway, the engine suddenly shut off. Lights, radio, dashboard, etc. All continued to work. Notification came on dashboard stating "warning, vehicle is not in park." Fortunately, in both instances I was able to coast onto the shoulder into a parking lot and avoid causing a wreck or being wrecked into. This is a major safety issue! with car safely in a parking lot, I moved my transmission into park. I turned my key to the "off" position. I removed my key. I reinserted the key and tried to start the vehicle. Lights, radio, dash, etc. All came on. However, vehicle would not start. There was not a "click" as if the engine was trying to turn over. There was only a notification of "system start fault." I tried our spare key, and received same notification. Vehicle would not allow me to move transmission from park into neutral to be towed. Steering wheel was locked up. Abandoned vehicle. After about 2 hours, returned to vehicle, and vehicle started. To clarify, everything listed here has happened 2 times and on 2 separate occasions so far. Tests at both autozone and O'reily auto parts confirm - as I suspected, since lights, radio, etc. Would turn on - that the battery and the transmission are working just fine. This is huge safety issue that the vehicle would suddenly shut off!
The contact owns a 2015 Ford Escape. The contact stated that while driving at 20 mph the radio and back-up camera screen and instrument cluster flickered and became inoperable. The TPMS and check engine warning lights were illuminated. Bommarito Ford (675 dunn rd, hazelwood, mo 63042, (314) 895-0600) was contacted and informed of the failure. The vehicle was not diagnosed nor repaired. The contact linked the failure to NHTSA campaign number: 15V406000 (electrical system). The manufacturer was contacted however, no further assistance was provided. The approximate failure mileage was 98,000.
To whom may concern: I have taken my vehicle in for the recall 16V643000_recall 16S30. Door latches may break in result preventing the doors from securely closed when, in fact, it is not. As a matter fact, while the vehicle is motion all of the rear doors open up. I had to tie it up with rope as I taking into the dealership. Vehicle VIN:[xxx] Ford of kendall S dixie hwy, palmetto bay, fl 33157 now the dealership is saying that I need a case number in order to fix the matter at hand. I also concern about other recalls for this vehicle listed below: 15V436000_recall 15C06-ignition switch (keys/button) 15V406000_recall 15C03-blank display on my instrument panel 17V472000_recall 17S17-improperly manufactured bolts for seat belts/ buckles or seatbelt anchors could have been used. Please contact me asap at [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
At speed on freeway, speedometer went to zero and ABS light on. In recent days had wheel bearing replaced. (wheel bearing includes wheel bolts, hub, bearing, ABS sensor as single part" bad ABS part or connection ") normal until on freeway then: Digital speedometer displayed 0. analog speedometer needle fell slowly to zero and stayed. 'I' ('information indicator') appeared on center panel. Forgot how display of 'I' message. (left joystick pad on steering wheel, left arrow, down until 'I', press for list?) '(ABS)' lit on analog speedometer 'traction control wiggly line car' lit on analog speedometer vehicle continued without change in speed, engine running fine. Arrive at destination. Notice power assist to steering is reduced by 25% so harder to turn notice power assist to brakes is reduced by 25% so harder to stop parking spot was on incline, instrument panel message about 'hill assist start not available'. pushed ignition to stop engine but was ignored. Couldnt shut engine off. (seperate issue listed in recall from 2015 for software update to body control module" NHTSA campaign number: 15V436000 ? NHTSA VIN lookup shows no outstanding recalls. ABS issue or seperate" ) returned home. Found out that ignition button sticking like was floating (?) but if push 3 times as hard engine shut off (few days previously and after button felt and worked fine). Vehicle went back to dealer today for this second new bearing in the last few weeks. Periodically on way to drop off vehicle the speedometer needle and digital display number bounced intermittantly to zero and back to speed. ABS light, "I", and traction control lights on. (when dropped it off at dealer the dealer themself experienced the 'start/stop button wont shut off the vehicle' while checking in the vehicle for the bearing replacement.)
Mysterious draw on battery causing the battery to die after sitting. Battery/alternator test fine. Never know when it's going to happen? I have to keep portable jump starter in the car. Have seen many posts of other Escape owners having the same problem. Ford needs to an issue a recall for this problem.
Radio and cd system stopped playing for four days, then came back on. This has happened two times before but came back on the same day. Ford dealer person told me to disconnect battery cable for 10 minutes and when I connect it back the system would reset itself. I did not want to try that, not mechanically inclined. The wipers on the low setting runs steady but stops making it hard to see because of the rain unless I press wiper arm. The headlights dim and come back up randomly, I notice it mostly sitting at red light.
About 6 months ago, the radio and it's computer system stopped working. While the display works, the system responsible for laying sound no longer works, and the touch screen is rarely responsive.
Vehicle has had fuse issues from day 1. had the wiring going to sunvisor lighted mirror start smoking when we changed the fuse. Wiring was pinched from the factory. Then the headlight drivers side keeps blowing fuse. Now trying find out why.
The vehicle was sitting parked under a carport for almost 24 hrs. When it inexplicably caught fire. The ensuing fire burned the carport and spread to the structure causing extensive property damage to the exterior and interior of the residence. A passerby made the elderly occupants of home aware of the fire and they were able to get out. The area of fire origin was identified as being on the passenger side of the engine compartment. There appears to be some other evidence and/or instances of fires in these vehicles occurring the same way.
The contact owns a 2015 Ford Escape. Upon starting the vehicle, the multi-functioning instrument panel cluster became inoperative and the display was blank. The vehicle was not diagnosed or repaired. The dealer was not contacted. The contact associated the failure with NHTSA campaign number: 15V406000 (electrical system). The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the recall. No further assistance was offered. The failure mileage was approximately 55,000.
A D V E R T I S E M E N T S
- Stanley, VA, USA