CarComplaints.com Notes: The top problem trend for the 2014 Escape is transmission failure at around 70k miles.
This is relatively low mileage for an expensive transmission failure ($4,500 average to fix), but unless the trend becomes more established, we are only awarding the 2014 Escape our "Beware of the Clunker" badge for now.
10.0
really awful
Crashes / Fires:
3 / 14
Injuries / Deaths:
2 / 0
Average Mileage:
41,475 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Escape. While backing up the vehicle at 5 mph, the back up sensor failed and the contact crashed into another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was driven away by the contact. The VIN and failure mileage were unknown.
Cpsc: 2014 Ford Escape: Consumer stated the key fob would not work properly after closing the door. The consumer stated the doors could not be opened, by using the handle.
Vehicle was started with remote start in driveway. Driver opened front passenger door. Place purse with key on seat and animal carrier with sick pet on front floor. When door was closed all 4 doors locked. Attempts to open the doors were made by 3 separate people with no success. Had to break back window to get in. Cost us $500 for the window. Ford customer service offered no assist with the repair.
The contact owns a 2014 Ford Escape. While driving 50 mph, the vehicle stalled and the check engine warning light illuminated intermittently. The vehicle was restarted and towed to the dealer where it was diagnosed that the wiring harness had a bad connection. The vehicle was repaired and the turbo charge boost sensor and air sensor were replaced. The manufacturer was not notified of the failure. The failure mileage was 46,000. The VIN was unavailable. Updated 05/20/16
Just purchased a certified pre-owned 2014 Ford Escape SE. A yellow check engine light appear. Trouble code P26B7 (dealer specific). It looks like there have been numerous issues with the bypass coolant solenoid or coolant leaks. Also, steering wheel controls only occasionally work.
- Port Republic, MD, USA
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The contact owns a 2014 Ford Escape. The contact stated that the vehicle stalled. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated after three days of attempting to unlock the doors, the vehicle would not unlock. The vehicle was taken back to the dealer where it could not be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 14,170.
The contact owns a 2014 Ford Escape. While driving 10 mph, the vehicle lost power due to an electrical failure. The vehicle was taken to a dealer to be repaired where it was diagnosed that the BCM connector was disconnected. The manufacturer was made aware of the issue. The failure mileage was 22,000.
The contact owns a 2014 Ford Escape. While driving at approximately 65 mph, the vehicle stalled and the battery warning light illuminated. The contact coasted over to the shoulder and was shifted into park. The contact waited for a few minutes and the vehicle restarted. The contact stated that the vehicle was diagnosed at an unknown location where the failure was unable to be duplicated. The failure recurred intermittently. The manufacturer was notified of the failure. The failure mileage was 7,439.
Whenever car is on and parked, not moving, or going slower than 20 mph, the air conditioning does not cool and blows extremely hot air into the car. If I am in traffic, at a stop light, getting drive through, or parking the car, it quickly gets dangerously hot. Right now we have 100+ degree days consistently, with my child in the back seat I fear driving my vehicle in this heat as it is known to kill in Texas. My father is an electrician and when I told him he said it looks like an electrical or power problem because he thinks the car idles too low.
"engine fault service now light" came on twice with "hill start assist not available" both times. After stopping at traffic light and stepping on gas pedal, car would not move and gave no indication it had stalled. All normal lights were on. I put car in "park" and restarted. This has happened twice on hills and has died on me four times.
Once again vehicle would not start after being parked for over an hour. Tried several times to start. All dash lights and headlights, radio, windows, etc. Would function, but no indication of ignition when key was turned. Tried both keys to make sure it was not a bad key. Neither key worked. Left car where parked overnight and returned in the morning. Car started. Called dealer and it was suggested that I drive the car in, rather than have it towed in. I did. I left the car at the dealer and was informed later that day that they had been able to verify my compliant. They indicated that it was a build up of resistance in a wire then the engine was hot. It was wrapped and I was assured the I would no longer have the problem. I did some research and found that some 2013-14 Ford Escapes have been recalled for insufficient compression of casing around the wiring, causing exactly the problems I have been having. All the potential problems listed in the recall, short of a possible crash have been experienced to date! my vehicle was manufactured at one of the affected assembly plants during the affected dates. However, the recall indicates 2.0 liter engines. Mine is a 1.6 liter engine. Therefore, dealer said they could not do anything for me and assured me the problem had been solved. I requested that the wiring harness be replaced because I felt unsafe in my vehicle and was afraid that it would stop suddenly and I could crash. I was told that repair was not possible, because my specific VIN was not recalled. I was assured that I should have no further problems. I accepted the return of my vehicle, with the assurance that if it happened again, we would escalate my request for replacement of the wiring harness. The dealer had my car for over a week.
Vehicle would not start after being parked for approximately one hour. Tried several times to start, headlights and dash lights would illuminate, but there was no indication of any power going to engine to start. No clicking (as with a dead battery - all lights were functioning properly). Waited 10 minutes and it started. Turned it off briefly to go inside to tell shop owner that car had started. Came back out, it would not start again. Tried several times to restart and it would not. Left car where parked and called a tow truck to take car to dealer in the morning. Dealer was unable to recreate the problem and was able to get the car to start each time. I was told that there was nothing they could do and to pick up my car. Which I did.
Car just exited the highway. Drove approximately a quarter mile and made a right turn. The steering locked up in mid turn. Fortunately there were no cars parked on this particular street or there would have been an accident. Managed to straighten wheel and able to pull in a parking spot. Car's electrical system started shutting down to save battery power. Had car towed to Ford dealer. They say the alternator was weak. Five days after the incident and still waiting for the part. Lost confidence in the product. Car is nine months old.
The contact owns a 2014 Ford Escape. The contact stated that the vehicle emitted a burning rubber odor through the vents and caused the odor to penetrate the interior fabric. The vehicle was taken to the dealer for inspection several times, however the dealer stated that the vehicle was new reason why it had the burning rubber odor. The manufacturer was contacted. The vehicle was not repaired. The approximate failure mileage was 100,000.
I have filed a complaint under ODI# 10640819 at 3.5 months and now I'm at 7 months and Ford does not have a fix. How are they allowed to extend customers this long and nothing is done to them. What can I do to Ford to get my vehicle repaired" my clock also has been tampered with and some electronics act stupid at times. My Ford dealer says its Ford but who knows" if they do not have a fix then give me a new car that works. Ford is useless and no one cares as they keep saying I'm sorry.
Outside temperatures were over 100F. Vehicle cutoff - lost all power and was coasting. Shifted to neutral to restart - which it did. Pulled off the highway called hertz roadside assistance. Vehicle cutoff again while parked. Did not immediately restart. Restarted after about 10 minutes. Vehicle was towed by hertz.
I was driving along with cruise control on at 73 mph, when I could no longer accelerate, my Escape just died with no warning lights, stall out or anything. Just as if someone turned it off. I had to coast to the side of the road. I waited a few minutes and tried to start it again with no luck. When I turned the key over, it seemed like it wanted to start but was not getting the gas to. I tried 3 more time and finally called Ford roadside assistance and had it towed to the nearest Ford dealership. I am waiting on a reply (with no loaner etc) the reason I buy new is for peace of mind. Not even, 10,000 miles on the car and it brakes? what gives. I have already taken it back to the dealer once (the day after I bought it) because it tries to stall when switching from reverse to drive, but the dealer made some excuse and said to watch and see if it continues. I am just glad that I was within cell phone signal range because I had just not been a few minutes before (scary).
The contact owns a 2014 Ford Escape. While driving 30 mph, the vehicle made an abnormal sound and stalled. The contact was able to restart the vehicle, but the failure persisted. The contact turned off the air conditioning to prevent the failure from recurring. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was unavailable. The approximate failure mileage was 200.
Power steering has gone out in this new vehicle 3 separate occasions. When looked at by a technician, they do not know what is wrong. Been in the shop for over 20 days.
While driving my vehicle it's approach sensor went off. I thought it was due to being in traffic but then it went off on a constant high pitch squeal. It lasted for about 3 minutes then shut off. Then when I was on the hands free telephone device through the Ford consal it went off again and I could not stop the very high pitch squeal and I had to pull off the road and put it in park. Then it happened while sitting at a stop sign. The squeal was so loud I wanted to take the vehicle to Ford and ask for a refund. I could not stop the sound and it sounded like my speakers were on high but I couldn't lower the volume. This was a new vehicle and just drove it off the lot about a month or less. It hasn't happened since.
A D V E R T I S E M E N T S
- Livonia, MI, USA