Power steering suddenly went out on right turn onto residential street at approx 10 mph. No warning lights. When car was restarted, power steering back on. Paid dealer to scan. Failure code B2278-2F. Replace steering shaft torque sensor (internal to steering column), steering shaft must be replaced, too, due to play. Just two parts: part cost $2272, labor $886. Part back-ordered for unknown period. Have not yet told dealer service to order parts. Asked dealer if car was safe to drive: they said "probably not."

- El Sobrante, CA, USA

I recently purchased a 2012 ford escape, and the engine runs loud, and after researching, I feel that the throttle body is not in working condition. I looked up recalls on this vehicle and there is an incomplete throttle body repair/replace open recall, but when I looked it up via NHTSA it said no recalls. I would like this issue resolved. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Mesa, AZ, USA

There is something not connecting right when you accelerate from a stopped position. From when you first start the car and begin to drive to slowing down to a complete stop as soon as you begin to accelerate there is almost no going right away when you push down on the pedal. It takes almost 10 seconds or more to even begin to stay with on coming traffic. You have to be at a 3 rpm to even shift to go a little more faster then the speed starts to increase if able. It is available when needed to look over at any point and I dont feel safe driving as theres something not right with the connection to the fuel I believe and it feels like. I have taken it to a local shop and they looked it over and didnt seem to find or see much but they cleaned the air flow meter but that didnt do the trick" Also while driving the car tends to veer to the left with or with no wind. It doesnt like to stay straight while driving and thats also unsafe as the driver your doing everything to stay straight. Have not been inspected by anyone other than the local shop I trust and is family friend. Have never noticed or seen any defective lights come on since I purchased the vehicle. I noticed this not even a month into purchasing and I took it to where I purchased the vehicle and asked about it and they said its normal in this older ford escape? I was kinda stunned and annoyed so I just left. Also when the ac is on it seems to take even more power to try and get going I have noticed. I also have tried to upload a photo of an invoice and my computer isnt allowing me"

- Rochester, MN, USA

The contact owns a 2012 Ford Escape. While the contacts husband was reversing out of the driveway, the vehicle accelerated independently with force and the brake pedal was depressed in the attempt to stop the vehicle. There were no warning lights. The vehicle did a one eighty degree turn and crashed into a parked vehicle in their driveway where the vehicle came to a stop. The failure had occurred on several occasions. The driver sustained shoulder injuries and whiplash, but did not require medical attention. During those failures, the contact sustained injuries to the neck, which did not require medical attention. The contact was concerned due to their granddaughter being in the vehicle often times and there would be severe injuries if the failure were to occur while she was in the vehicle. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not made aware of the failures. The failure mileage was approximately 69,000.

- Gravois Mills, MO, USA

My 2012 Ford Escape suddenly loses power when driving. It happened on the highway and I was almost rear ended. I googled the symptoms and found that it is probably the etb electronic throttle body. This is dangerous and NHTSA did not issue a recall or protect the public by requiring Ford to provide towing. Instead NHTSA only required that Ford extend the warranty an additional 10 years leaving Ford owners at risk of injury or worse.

- Kamuela, HI, USA

In a private parking lot, after executing a 90 degree left turn into a parking spot and with the brake pedal applied in order to slow then stop the vehicle, the vehicle surged forward just before coming to a complete stop. You could hear the engine rev up as it surged forward. Application of the brake pedal did nothing to slow it down. After the vehicle was jarred by striking the curb the engine returned to normal idol. So much power was applied in the surge that the vehicle jumped a curb, traveled over a a grass plot and struck another car on the other side. Our Ford Escape suffered front end damage (toward drivers side) and the other vehicle (a Ford eco -boost) suffered front and drivers side damage. Note that the vehicle was traveling forward at about one mph (almost to a full stop) when the surge occurred. As it surged the speed increased rapidly to about seven to ten mph. The vehicles were not towed at the time but when driving a short distance home a severe defect in the steering (pull to the left) was noticed making it virtually inoperable. The vehicle will be towed from our driveway to the body shop.

- Sicklerville, NJ, USA

The contact owns a 2012 Ford Escape. The contact was not the first owner of the vehicle and was unaware that there was an internal fault with the throttle body. The wrench icon, check engine, and oil pressure warning indicators kept randomly illuminating. Courtesy Ford (6393 us-98 w, hattiesburg, ms 39402, (601) 264-5555) was aware that the manufacturer issued an unknown recall campaign to address the failure; however, there was no remedy for special coverage campaign number: 13N03 (throttle body extended coverage). The dealer stated that the vehicle was excluded because the mileage exceeded 8,000. The dealer diagnosed that the air flow sensor needed to be replaced. The part was replaced and the dealer stated that the throttle body was cleaned; however, both repairs failed to provide a remedy. The dealer and manufacturer expected the contact to replace the throttle body. The vehicle continued to lose speed and the contact was concerned that it could stall. The vehicle was not repaired and was unable to be driven. The manufacturer was contacted and provided no assistance. The failure mileage was not available... consumer asked the manufacturer for technical guidelines for the campaign #13N03 and was told consumer wouldn't get what was needed. Throttle replaced.

- Hattiesburg, MS, USA

Two problems here. First one is an issue with the throttle body that I noticed a few years ago but I don't remember the exact date I called Ford regarding this. Occasionally, especially in the hottest days, when I hit the gas to get into traffic, my car doesn't speed up. It just sits there, which has put me in many dangerous positions where I end up pulling up in front of a fast moving car, but since mine fails to speed up even if I push the gas pedal all the way, those cars end up almost hitting me from behind. After about 5 seconds it finally takes off, spinning the tires and again putting myself and other drivers at risk of being hit. This happens more often when my car is on a downhill stop sign a few blocks down my street where I can only go left or right. I merge into traffic, but my car just rolls into the street with no power in the gas pedal for about 3-5 seconds. I notified Ford after going online trying to figure out what is wetting with my car, and finding out that there is a known issue with certain 2012 models, including my car based on the VIN #. they asked me to take my car to a dealer but said they would not be responsible four any out of pocket charges. The dealer said they needed an official letter from the manufacturer in order to not incur any fees. But neither Ford or carmax ever notified me with any actual documentation, which made me weary to take my car to the dealer. The second issue is that I have noticed a gasoline smell in my car for about 2 years now, it's very random and happens about once or twice a month. I attribute it to driving past a gas station or a semitruck on the highway or just normal for cars to smell of gasoline sometimes. The smell only seems to last about 30 seconds.

- Claremore, OK, USA

Takata recall, my car Ford Escape 2012 engine stall/dies while driving, almost on daily bases now, at any travel point at any road. Check engine light came out but now goes. I took the photo(just in case to prove it) and diagnostic scanner printout the throttle body needs to be addressed. I read that this vehicle has an extended warranty for this part up to 10 years due to defect throttle body. I will take to the dealer tomorrow and I will notify them too. This car has only 43150 miles on it and needs to be fix due to a dangerous engine stalling. "I purchased it recently"

- Groveland, FL, USA

I experienced unintended acceleration while driving my 2012 Ford Escape on July 7, 2018 while driving in my neighborhood. I was unable to control the speed of the vehicle by using the brakes and crashed into a neighbor's mailbox. I finally shut off the car to make it stop.

- Lawrenceville, GA, USA

The contact owns a 2012 Ford Escape. While stopped at a traffic light, the vehicle independently accelerated. The contact was able to shift the vehicle into neutral to slow down the vehicle. The contact stated that the failure recurred twice. The vehicle was taken to an independent mechanic to be diagnosed; however, the mechanic was unable to duplicate the failure or retrieve a fault code. An unknown dealer was contacted, but was unable to offer assistance or schedule an appointment to have the vehicle diagnosed. The vehicle was not repaired. The contact stated that the failure was intermittent. The manufacturer was not informed of the failure. The approximate failure mileage was 50,000.

- Beaverton, OR, USA

The contact owned a 2012 Ford Escape. While driving 5 mph, the contact attempted to park the vehicle and it accelerated forward without warning. The contact's foot was not on the accelerator pedal at the time of the failure. As a result, the vehicle crashed into a parked vehicle. There were no injuries. The driver's air bag deployed, but the passenger air bag did not deploy. A police report was filed. The vehicle was towed to a salvage yard where it was diagnosed as a total loss. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was 70,000.

- Chicago, IL, USA

The contact owns a 2012 Ford Escape. After pulling into a parking space, the engine unexpectedly revved very high before the vehicle erroneously accelerated forward and crashed into a tree. During the time of the incident, the contact's foot was positioned on the brake pedal. No injuries were report and no police report was filed. The cause of the failure was not determined. The local dealer (ted britt Ford in fairfax, va) was notified of the failure, but the manufacturer was not. The failure mileage was 50,000.

- Gainesville, VA, USA

Sudden decleration and stall while in highway speeds on highway, likely due to electronic throttle body (etb) issue. Very dangerous issue.

- Marlton, NJ, USA

I have had 3 serious incidents with the Ford Escape 2012. First, twice the car has completely shut off while driving. I was thankfully driving at only about 30-40 mph and was able to coast to the side and turn the car off and back on again, which seemed to have corrected the problem. Various mechanics have been unable to recreate the problem and have not fixed it. Second, on 11/11/17, I was stopped at a light waiting to turn left on a major road, and upon accelerating and turning, the power steering seemed to go out on me. It became much harder to steer. I pulled over on a side road and again turned the car off and back on again, which again seemed to fix the problem. There are many online forums where these two issues are being reported by many owners with the same result. Mechanics can't seem to recreate the problems and therefor can't offer a fix at the moment. These 3 incidents thankfully did not cause any injury, but they easily could and see to be serious defects that are going unaddressed.

- Charleston, SC, USA

This is an ongoing issue while driving the engine suddenly reduces speed causing the car to stall! at any given time, the car stalls in the middle of the road or highway and while holding up traffic, I turn the ignition switch and the car resumes. This is a safety issue and must be recalled and repaired immediately!

- Hinesville, GA, USA

I was in a turn lane turning onto a highway when my car started sputtering and lost power. I could no longer accelerate when pressing the gas pedal. I coasted through the turn and had to coast across a lane of rush hour traffic to get pulled to the side of the road to safety. The wrench light and check engine light came on. It had to be towed to the dealer. They haven't looked at it yet but from what I can tell it sounds like the throttle box, which Ford had under extended warranty because of all the problems they've had with it. Why hasn't this been recalled"?" it was very dangerous for me to lose all power in the middle of rush hour traffic and this could have easily been avoided if they would have done a recall on it years ago!

- Arnold, MO, USA

The contact owns a 2012 Ford Escape. While driving approximately 20 mph, the vehicle accelerated without warning. The vehicle was taken to a dealer who was unable to diagnose the failure. The manufacturer was not made aware of the failure. The failure was not remedied. The contact was unaware of NHTSA campaign number: 16V777000 (fuel system, gasoline). The failure mileage was approximately 37,000.

- Roxana, IL, USA

I was driving home Friday afternoon when my car suddenly started to choke down. I was not going more than 25 mph because I had just recently drove over a speed bump. I lost all power and was unable to accelerate. I cruised over to the side of the road and put my car in park. I noticed a wrench light come on and I then turned the car off. Once I had someone there to follow me home, I cranked my car back up and drove very slowly the rest of the way(3 miles max) to my house. The car did take a few extra seconds to crank but seemed to do fine on the trip home. We took it to the dealership first thing the next morning and they are supposed to run a diagnostic test on it sometime today.

- Leesburg, GA, USA

Chronic (many times over a period of years) hesitation when accelerating from a low speed, as when attempting to merge from a highway on-ramp. Only a second or so, but enough to make acceleration uncertain and unpredictable causing several near-miss accidents

- Columbia, MD, USA