CarComplaints.com Notes: The 2012 Ford Escape has an acceptable complaint history so far, with leaking rear window problems showing up as the main concern so far. NHTSA complaint data shows an early pattern of problems with stalling while driving.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine...significant noise and vibration when stationary. I was told from the dealership that I would not find this after I drove the vehicle around for awhile; due to being in the garage and moisture. Seed control...sudden loss of power while driving on interstate between 60- 65 mph. When I took the vehicle to the dealership they said they could find nothing wrong, sent a mechanic out to ride with me in the vehicle and explain what had happened I was advised to come back again if it happens again. I said I felt unsafe and felt afraid to drive this vehicle. The dealership had me drive another "same" vehicle and it was just as loud at idle and seemed no better. I left in my vehicle unsure of it's safety and prayed a lot. I do not drive much anyway but limit trips now. I want to be safe. I want a safe vehicle.
I purchased the vehicle back in December of 2012 from robinson Ford in calexico, California. A few months (I can't recall the exact date) after driving the Escape when coming to a stop and as I was braking, the vehicle suddenly accelerated. Again in 2013, the vehicle accelerated as I was braking for a stop. This time I took the car to the dealer where I purchased the vehicle (record on file with the dealer) to report the matter and have the vehicle checked. They could not find anything wrong with the Ford Escape. On Monday, November 23, 2015 at ~9pm as I was braking on a surface street to come to a stop, the vehicle suddenly began to accelerate. I pushed hard on the brake and the car continued to accelerate and 'jump'. this time I had two witnesses in the car with me and the situation was frightening to say the least. I once again took the vehicle to the dealer (robinson Ford in calexico, ca 92231) where the same mechanic who last checked the vehicle (ramon baltazar) said there was nothing wrong with the car that he could identify (record on file with the dealer). I am know very worried and concerned that this sudden acceleration issue could result in me harming someone should this happen again. In fact, I now keep a significant distance from the vehicle in front of me anytime I am approaching a stop. I no longer feel safe or confident driving this vehicle.
While driving my vehicle experienced a rapid reduction of speed and slowed to a crawl. When trying to brake the car would accelerate then decelerate rapidly until I was able to shut the vehicle off.
The contact owns a 2012 Ford Escape. While driving 45 mph and veering to the left, the engine stalled. The vehicle was restarted. In addition, the contact stated that the vehicle accelerated independently. The vehicle was not diagnosed or repaired. The failure mileage was 37,782. Updated 12/03/15
- Pitcairn, PA, USA
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While traveling at approximately 20 mph, the engine seemed to drop to a "surging" idle and manual throttle control was lost. The dash, at this point, indicated the check engine "wrench" light and the RPM indicator seemed to bounce between 300 to 1000 respectively. After pulling to the side of the road, I turned the vehicle off and restarted. The vehicle then, responded normally with no trouble codes indicated on dash. Code reader: P2111. This vehicle is officially used for fire response through municipal 911 services.
This is a continuous issue first noticed a few months ago when I almost caused an accident on valentine's day because of my car. I was on a ramp about to get into traffic. The highway speed is 75mph and it was busy. I pushed the gas pedal to enter the highway but my car just stood there for about 3 seconds before it finally registered (that I pushed the gas pedal) and sped up really fast. This caused me to cut off the driver on the inside lane because my car didn't speed up as it was supposed to. I drive to work everyday on the highway and this happens about 4 times a week. The other problem, which I tried to dismiss as my imagination because the car was just purchased last year with only 3900 miles on it, is when driving in town about 30-35 mph, the engine seems to stall on and off for a couple of seconds, sort of like when speeding up and suddenly let go of the gas, as if there's no power in the engine.
As the vehicle was accelerating (approx. 30 mph), the engine lost power and went into a rough idle state. I had to pull over and turn off the engine. Upon restarting, it didn't start correctly. It sounded like it didn't disengage the key / starter for a few seconds (2-5). The mechanics light lite up when the engine lost power. This has happened 5 times since it first happened. It has also happened while driving on the highway at 70 mph. Sudden loss of power. This is extremely dangerous and it appears that other people have been having similar problems. This should be repaired by Ford at no charge to owners before there is a fatal accident due to their faulty part.
My daughter was driving back to school (7 hours) when she would go to accelerate, nothing would happen. She would have to try to move over to the right lane and then get to the shoulder. She would turn her car off and then on and it would let her accelerate again. She called me when it did this a second time. I did some research and figured out it was the throttle body. I called aaa and had her towed for two hours because I did not want her driving for fear she would lose control and hurt herself and others. She took it in to Ford and they confirmed after the diagnostic that it was the throttle body. She was not letting any work be done until she knew what it was. She was then told that it was a recall and free which is why she allowed the work to be done. Now they are saying that they came back and said that it is covered under extended warranty and that she has to pay for it. How is it that she has to pay for it" it is either covered by recall or covered by warranty so why does she pay for it" this is a major malfunction with these vehicles and is causing serious if not fatal harm.
I received the following from Ford but can not find it in your database for my vehicle. Is there a recall or not for my vehicle? VIN: [xxx] fsa title: Electronic throttle body extended coverage field service action number: 13N03 a recall is an action by the company to remedy a safety concern related to a vehicle defect or regulatory requirement. It may require that you return your vehicle to the dealer for service. If your vehicle is not affected, it may be because it was built at a different time or using a different part than the affected vehicles. Be advised that this system tracks safety and emissions recalls for which vehicles are subject to repair in the United States. The information provided is subject to change and update. There may be temporary delays in update of information on this site due to a number of factors. For the latest information regarding the status of your vehicle or any recall program of Ford Motor Company, please contact your local dealership directly or the customer relationship center. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2012 Ford Escape. While driving various speeds, the vehicle failed to switch gears without warning. As a result, the vehicle hesitated and accelerated rapidly. The vehicle was taken to a dealer where it was diagnosed that the vehicle was operating up to standard. The manufacturer was notified of the failure. The failure mileage was unknown.
My car decelerated rapidly and was unresponsive when applying the gas pedal. Fortunately I was able to make it to the side of a busy interstate without incident. The car behaved as if it were going to shut down. The "wrench" indicator light was on, (check engine light). I turned off the car, and when I turned it back on the light was no longer illuminated, and the car was responding to the gas pedal. I still felt that the car was "dragging". I think it is a throttle body issue.
Loses power when accelerating from stop. And at times while you're driving. Have given the car gas to accelerate around a car only for the engine to bog down have taken the car in many times to the dealership. Throttle body has been replaced twice. Problem still happening. Have gotten Ford involved but still receive no satisfaction. And did not fix the problem.
Please forward to appropriate personnel, on Thursday, August 14th at ~5:45pm a clear day: Our mom/mother in-law had just dropped of my daughter after shopping and was making her way home thru the windy back roads less than two miles from our home. As she climbed a hill a few blocks around the corner from her home and stopped at a stop sign on the crest of the hill. The 2012 Ford escaped lurched/surged forward uncontrollably. As from her description, she heard loud rumblings coming from the engine; the Escape shook and launched her forward while she had her foot on the brake. The Escape propelled her uncontrollably forward crashing into a large boulder, she then ricocheted across two lanes up hill, over an embankment /wall, just missing a tree, collided with another parked vehicle pushing it approximately three feet, passed that into another small wall just missing the house. We are thankful on many levels; that our daughter was not with her, that our mom was not severely injured and no one else was injured. I was researching online and there was an investigation open for this vehicle at one time. A recall is needed for this vehicle model before there is a fatality involved. We are very concerned knowing that many other family members and friends drive Escape models. Please feel free to contact us with any questions. We have many pictures from the scene for you to review. Kind regards, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Ford Escape lost speed and was manueverable at idle speed only. Repair wrench light came on. Put hazard lights on and pulled into nearby parking lot after almost getting run in to by another car who did not slow down in response to hazard lights. Turned car off and on again. Problem was corrected. In driving to dealership for check, the car stalled out/entered limp home mode 2 more times. Computer update done. Car still having engine surges multiple times on way home. Brought to second dealership which said first dealer made computer adjustments incorrectly. Awaiting pickup of car for 2nd time to see if corrected. Dealers refusing to replace throttle body at this time.
Driving in the mountains of Kentucky, late morning. I was in the middle lane with the cruise control on, I saw that cars were braking so I tapped on the brake to release the cruise. My car's ignition shut off.
The contact owns a 2012 Ford Escape. The contact stated that while driving approximately 20 mph, the vehicle accelerated independently without warning. The failure occurred on two occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 54,000. Updated 08/29/14 updated 09/17/2014
Vehicle cuts out while driving - no gas pressure - engine running, pedal to floor, no rev., or excessive rev while driving. Advised by ase mechanic - throttle body needs replaced.
A D V E R T I S E M E N T S
- Lyndonville, VT, USA