This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The instrument cluster started by flashing all lights to staying on. Then the speed controls, speedometer, RPM gauge, and heat sensor would not work. On top of all this. The brakes began to make a clicking noise when this issue would happen and the brakes would act rough. No mechanic could figure out the problem until it was to late. This needs to be better known and better managed.
It's stalling in motion or suddenly surging forward when accelerating from a stop, posing a serious safety risk to vehicle occupants, other motorists and pedestrians. Intermittent vehicle stalls and surges as they enter traffic from a stopped position or while driving at highway speeds.
The contact owns a 2011 Ford Escape. While driving approximately 62 mph with the cruise control engaged, the vehicle stalled. There were no warning indicators illuminated. The contact stopped, turned off, and restarted the vehicle for it to operate normally. The vehicle was repaired by an independent mechanic, but the failure recurred. The dealer and manufacturer were not contacted. The cause of the failure was not determined. The failure mileage was 150,000.
Driving on street and engine shut down. Restarted engine and could not accelerate to more than 20 mph. I pulled off of street and shut engine off for about a minute. Restarted engine and every thing worked fine except check engine light was on and cruise control would not work.
The throttle body of my Ford Escape 2011 seems to be malfunctioning, since it has a drive by wire system, I want to complain about the defects Ford cars have been having surrounding its throttle functionality. Whenever I am accelerating from a stop light or on the highway, the car jumps forward and starts to shake, and then simply does not accelerate. It happens sporadically, and after an inspection from a mechanic, it's showing that the throttle body is malfunctioning, and the codes showing that it is simultaneously open and closed. It is an issue that Ford vehicles up to 2012 seemed to have been getting. I have experienced this issue since 50,000 miles on the car of 2 years ago, and it's been happening sporadically, maybe once a month, or once every 10 minutes.
- Chantilly, VA, USA
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Ford consumer satisfaction program 13N03. Related to etb. Car randomly would not accelerate - had to pull over three times while driving on the highway to turn car on and off. After turning car on, it was like nothing had happened.
The contact owned a 2011 Ford Escape. While stationary, the vehicle suddenly experienced unintended acceleration and crashed into a stone wall. The driver sustained a fractured left arm, various body bruises, right and left leg injuries, and facial lacerations. The vehicle was destroyed and towed. A police report was not filed. The cause of the failure was not determined. The manufacturer was notified. The failure mileage was 77,188. Updated 12/23/16 updated 01/05/17.
The contact owns a 2011 Ford Escape. While driving at any speed, the rpms increased and the contact heard a clicking noise. Afterwards, the vehicle accelerated on its own. The issue recurred numerous times. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 80,000.
Driving on my way home my wrench light turned on. My car started hesitating and couldn't have control of my speed. I checked the manual and the it read the problem was some issue with the throttle body. Taking it to Ford dealership to see what they will say /fix.
Vehicle would engage in jerky motion and reduced power when accelerating to highway speed followed by "throttle fault light" on instrument panel. More jerky motion during downshift/deceleration. Odb2 code P2119
The contact owns a 2011 Ford Escape. After coming to a complete stop, the contact attempted to accelerate and the vehicle jolted forward violently. The vehicle was taken to an independent mechanic and a dealer, but they were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 18,000.
6 times suddenly lost acceleration without warning while driving. 4th, 5th and 6th time on 8/3/2016 on U.S. 25 at about 55 to 60 mph all in one day. No response from gas pedal, tachometer dropped to 0, wrench light came on. Was able to coast to side of road. Maintained pwr steering/brakes. Shut off engine, restarted/worked fine, wrench light off. Mileage about 65,000. 1st, 2nd it happened on side roads in town and the 3rd I was on a busy road in lexington ky on versailles road where semis were everywhere and I thought I was gonna get hit then. Wrench light came on while decelerating, light and throttle reset upon shutting of and restarting car. Ford says they will not repair unless code is present, code erases when car is shut off and will not drive until car is shut off and restarted. These incidents fit description of Ford "field service action" for electronic throttle body extended coverage. V dangerous!! I do not want to be driving this vehicle with it doing all of this especialyyy if I have my grandkids in the vehicle with me.
While driving, my check engine light came on. Actually the first light to come on was the power train indicator. While pressing accelerator, the speed continued to decrease. I was in rush hour traffic and it really scared me. I pulled into a parking lot and was unable to take it to an automotive repair shop because it was late in the evening. The next morning I drove slowly to treadquarters auto service center and after describing the symptoms was told they needed to do a computer scan and then was told I needed a throttle body immediately. If not installed as soon as possible, I may end up stranded somewhere. I was also told Ford knows about the problem with this part and have yet to do anything about it. Is this true" have I just paid an exorbitant amount of money to replace a part that Ford knows is problematic?" I have several Ford vehicles and am a loyal customer but I will not purchase another if this company knowingly put me in danger.
3 times suddenly lost acceleration without warning while driving. 1st time on 6/17/16 on interstate at 70mph: No response from gas pedal, tachometer dropped to 0, wrench light came on. Was able to coast to side of road. Maintained pwr steering/brakes. Shut off engine, restarted/worked fine, wrench light off. Mileage about 64,920. 2nd & 3rd time same happened driving on country roads (on 6/22/16 mileage about 64,993 and on 7/7/16 mileage about 65,330). Wrench light came on while decelerating, light and throttle reset upon shutting of and restarting car. Ford says they will not repair unless code is present, code erases when car is shut off and will not drive until car is shut off and restarted. These incidents fit description of Ford "field service action" for electronic throttle body extended coverage. V dangerous! the first time it happened my 20 year old daughter was driving on the interstate. Sudden deceleration in interstate traffic on I-80 in western pa could've had deadly result!
I was driving down the street and my vehicle started to idle funny, like it was going to stop running and it would not accelerate at all, I had to coast to the side of the street. When I pressed the gas pedal it would not accelerate or do anything almost like it was disconnected. The engine light also came on at this time. My fiancee' came to where I was at and he shut the vehicle off and then started it back up and the engine light was off and the vehicle was back to running again like nothing ever happened. I have read several complaints about the throttle body being bad and that Ford and Ford garages where refusing to fix the problem with all the vehicles doing this and I think that is so wrong on many levels due to Ford being a top manufacturer of vehicles they should stand by the vehicles and fix any problems that occur with the vehicles. I don't have any warranty and I am on limited income and cannot afford to pay a big tow bill or play for a major repair.
I have a 2011 Ford Escape. I was driving on a 2 way street and the gas pedal stopped working out of nowhere and I could not accelerate. Luckily I was able to coast to the side before getting rear ended. What is frustrating about this is Ford had a recall a couple years ago for my make and model for a bad throttle.. same exact issue I had where I was driving and couldnt accelerate. Instead of replacing the throttle they gave 1.6 million customer satisfaction program warranties.. so basically you had to have an issue before it would be replaced. I called Ford Corp 5/23/16 and because my VIN# wasnt one in the recall they will not pay for my $400 bill. It is the same exact issue as the recall but since my VIN# is different they wont pay. How does that make any sense. Luckily I didnt get into an accident. I find it incomprehensible that Ford recalls the throttle body in their cars and will not do the right thing and pay for mine. I drive the highway everyday to work and I cant even imagine if it failed on the highway. All because I dont have the right VIN#.. maybe they need to consider expanding their VIN#'s. this is a very serious issue and the fact they dont care makes me rethink my next car purchase. We have 2 Ford's now and I dont see a 3rd in my future.
While merging onto the interstate the the car suddenly began to accelerate at full throttle. Temp ~30 deg, road - dry pavement odometer: 110367.0 miles. The throttle body was replaced in September 2015 by the Ford dealer, as well as a new exhaust system at the same time. The check engine light came on the day before. Incident: I do not know my actual speed at the time of the incident because I was merging on to the interstate. It was a long ramp, I am pretty sure I was going at least 45mph. I was accelerating to merge on. All of a sudden the engine started to race and the car proceeded to accelerate even faster. I immediately pushed on my brakes which helped to keep me from hitting the vehicle in front of me. The engine continued to race as I was depressing the brake. I shut the engine off and steered my way to the side of the road. I put the car into neutral and once I stopped I put the car into park. I proceeded to try to start the car, but the engine raced like it was at full throttle. I immediately shut it off. I tried two more times with the same result. I called my husband's mechanic whose business was close by to ask his opinion about what to do next. With him listening on the phone, I started the engine, but this time is started up correctly. Maybe a total of 10 minutes had passed from the first instance of me having to pull to the side of the road and this last try when it started correctly. I drove the car to the mechanic's business about 5 miles away. I wanted him to check the code for why the check engine light was on and if that was a factor for the throttle issue. The code for the check engine light read: Code#: P0456 - (evap) system leak detected ( very small leak). We also checked the floor mats, but there was no issue with them. [the mats did come with the car at time of purchase from the dealer] purchased:11/30/2010
Our Ford stalls then jerks/jumps when accelerating at times. It's starting to happen more often. It mainly happens after turning on and driving it for the first time during that day although there have been times where it will still do it even after it has been running throughout the day.
Stalling out in traffic speeding up for no reason.all symptoms point to throttle body exactly what they described to me at my local dealer! but told me they will not fix it until it sets a code !!!!!!!!!!! in the mean time I am afraid I will get hurt because it has stalled in traffic. I am really concerened for my safety.
When slowing down at about 20-25 mph, car jerks like transmission is trying to slip from 2nd to 1st gear. Has been like this for over two years. Most readings on 'net suggests software issues but not many owners have found satisfaction with the updates and appear to have to pay for them..
A D V E R T I S E M E N T S
- Yuma, AZ, USA