This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving along a road and suddenly my car jolted and almost all of my dashboard lights lit up. The engine was on, but nothing was happening. I pushed the accelerator down and nothing, still. As I was pulling off to the side of the road, the car died. I waited five minutes and the engine was able to be restarted. But the engine light stayed on. I had to turn the engine on and off multiple times to restart the engine. This had happened a couple of times before, but nothing as severe.
One night I was driving in a residential area and my car started to rumble, it shook back and forth and the engine started to splutter. Then, the engine choked and the car stalled in the middle of the street. The car shut itself off. Luckily, this happened before I entered the freeway. The check engine light went on and at first I thought it might have been a battery problem. However, after the car shut off I tried to start the car and I was able to drive it for a couple minutes until it started to stall again. This happened three times in one night within a thirty minute time frame. So, I had to wait a while for my engine to cool down. I took it to galpin Ford motors service and they told me they could not diagnose the problem. I went back the second time to get my vehicle re-checked after two days because the problem occurred again and galpin Ford was still not able to resolve the issue. I recently just took it back because my car choked in the middle of an intersection and I am still disappointed by the way galpin Ford services handled the situation. I feel like my life is at risk driving this vehicle. I have researched this make and model for incidents just like mine because I'm sure this is a defect with the Ford Escape models.
At night, while stopped on red traffic light waiting for change to green, the vehicle stalls an shut off. Did not start right over until a while. All dashboard panel lights were on. After 45 minutes tried to start it and it just move very, very slow and did not accelerate until it died again a 100 feet farther. We call road assistance to take us home in a towing truck. At the other day we call the towing truck again to take the SUV to the dealer since it was in warranty, when we start it before leaving it was working fine. The service tech at Ford tell us that probably it is the throttle body since other people has been having the same issue. They test it and they say that nothing is wrong... my warranty is about to expire and I think that they are playing us to take the unit home and when it happen again charge us for the cost of the part... $$$$ very expensive!!! this is a hazardous issue since it can happen while driving it can cause an accident or lost of life.
Began at idle at stop light/sign; rpms go up/down then stall. Then while driving approx 45 mph, car does a "thud", doesn't stall, but gas peddle no longer works, you can push it to the floor and nothing. I turned on my flashers, coasted off side of road and stopped. Shut engine off and restarted it. 2nd time, while going threw a huge, busy intersection at rush hour, car started jerking, gas peddle quit working, almost got rear-ended, whole family was with me; rolled off side of road, turned car off and restarted it. When turning key on it would make the repeated start sound before it actually started. When the "thud" happens the "wrench" light eliminates on my dash, but once I shut off key and restart, the "wrench" light goes away. I took it to the dealership and they told me it was a "canister purge valve" that needed replacing and wanted to charge me $390 to fix. I paid them the $92 diagnostic fee and my husband paid $42 for the part and replaced it himself. Only my problem still exists as that wasn't the problem at all. I called Ford back today explaining it happened to me again today while turning a corner at 15 mph and they then guessed it was the "throttle body" and I have to take it back in to the dealership tomorrow! my friend with same yr, make and model of Escape was on the hwy and it happened last week; she almost got hit by a semi truck!!
Was traveling through an intersection and the Escape power quit even though the engine was running. Got it pulled into a parking lot where then I looked up to see what the wrench light meant which was powertrain issue, took it home added transmission fluid thinking that might have been the problem since it was a little low. Had no issues until 9/19/2013 when traveling about 40mph and the same thing happened again. My Escape of course is out of warranty and has been sitting at the butler county for now for 10 days waiting for this throttle body to come in since it is on back order (and Ford wont do a recall when this is happening to so many vehicles they cant get the part) I have been without a vehicle since (borrowing the parents to get to and from work) and the part is still not in and I keep hearing that it is on its way. Never had an issue with the last 6 Ford products I have owned but this is pathetic that nothing is being done before someone gets hurt.
- Butler, PA, USA
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I was traveling through a busy intersection, as I mashed the gas pedal nothing happened. My car went "limp" as if it had cut off but it was still on. I coasted to the side of the road, just barely avoiding being struck by speeding traffic. I cut my car off and waited 5 minutes then restarted it. I was able drive it a short distance to a mechanic where it again "went limp". after my car was examined, the mechanic determined the problem was the throttle body had malfunctioned.
I was driving vehicle onto entrance ramp of freeway when the power suddenly cut out and the car coasted. The "wrench" light illuminated on the dashboard. I was able to steer the vehicle to the side of the road. I called a Ford dealer and had the vehicle towed. The throttle body had a fault in the system and was replaced at a cost of nearly $300.
I recently had an incident on 8/28/13 with a fuel vapor leak. It was fixed on 9/6/13. As of 9/17/13 the same issue happened again.. apparently this is a common problem that Ford knows about and have not fixed. So now when you have a vapor leak & they replace the vapor system, its replaced with the same model type so it could happen again & again. Why they didn't fix the vapor system issue so there would be a newer model is beyond me. My car lasted less than a week and half before it happened again. I drove to work & it was fine. I went to leave work 3 hrs later & the service engine soon light was on. Had a shop read the code & it was the same issue - P0456 is the code in case anyone needs to know.
Traverse city mi driving around 55 mph vehicle started loosing power. Pulled off side of road tried putting it in reverse since it wouldn't go forward slowly went. Check engine light was not on. Ran vehicle health report. Turned engine off and back on hesitated to start but did. Ran a little rough but than went for a mile or less check engine light came on. Ran vehicle health report again.. did the same again rolled to a stop. Turned engine off and on finished going 5 miles to work. Called a wrecker had towed to Ford garage. They said throttle body had to be replaced part wouldn't be in until Tuesday due to labor day. Cost would be $503. Tuesday told me it wouldn't be here until 10:00 a.M. Wednesday.car would be done by noon. Called at 12:30 Wednesday told me part is on national back order won't be in until October,17 2013.
While driving on the interstate and entering a ramp, the engine just lost power and there was a rapid deceleration. The car had no power and I had to pull over to the shoulder in heavy traffic. There was a wrench symbol lit up on the dash. I towed the car to a Ford dealer in bettendorf Iowa. They told me the problem was a bad throttle body and it would have to be replaced. There was a shortage of parts because there was 5 cars ahead of me waiting for the same parts. Sounds like a common major problem. Should be recalled for this problem. It could have created a dangerous situation.
Vehicle stalls out while driving and goes into an idle mode. Vehicle has to be shut off and then restarted in order to go back into a mode that allows acceleration.
Driving on I80 West, when suddenly I lost power and the car started to decelerate, looked at the instrument panel and saw the "wrench" icon lit. Pulled off of the interstate as the car continued to lose speed and limped into a service station parking lot. Turned the ignition off and consulted the user manual and found the issue related to the "powertrain/throttle control". turned the ignition back on and all of the warning lights went off after starting the car. Headed back to home via side streets and had one more incident after approximately 3 miles. Followed the same procedure as before and was able to make it the rest of the way home (6 miles). If this had happened out in the country miles from nowhere I would have been extremely worried. Parked car until after the holiday and called the Ford dealership to arrange service. Took car to Ford dealership this morning(9/4) and was told later that the throttle body was bad. New one was back ordered to October 26th. Service technician(kyle) told me I couldn't drive the car because it was a safety hazard. Part is not covered under extended warrant, so a rental car will not be covered. I can't afford $1800 for a rental, so now what? dealer sympathetic, but unable to help.
I just exited the pa turnpike when my truck began to sputter. The rpms were fluctuating. I was able to coast off to the side of the road, but am glad this happened after I got off the turnpike where I was traveling at 65 mph and had no shoulder to pull off to. It happened twice this week. Monday, September 2nd, as I was traveling apx 55 mph on pa rt 422 and again the following day as I was driving on county line rd at apx. 40 mph. Each time the same thing would happen. My vehicle would sputter and rpms would fluctuate as the engine died. I was almost rear ended by several cars the last time since there was not enough shoulder for me to get my vehicle completely off the road as the engine died. All temperatures were fine and my fluids are good. I took my vehicle into a dealership this morning for diagnostics. I was told it was the throttle vale. After looking online I have noticed many people are having this same issue. Please look into this. Ford needs to fix this unsafe issue!
Engine failed. Car abruptly stopped. Wrench light appeared. Restarted car and wrench light went out but engine light remained on solid. Got going on third try and managed to get home about 8 miles. Same scenario continued and my mechanic thoroughly cleaned throttle assembly. Problem continues... tried again....this time failed at intersection...got going again but almost had vehicle behind me rear end me....../totally unsafe. My wife drives this vehicle and the ramifications are apparent. Had similar problem with my brand new 2008 Taurus if I recall correct. Ford fixed immediately.. I believe they should cover this also although. I must correct immediately. I will keep all invoices for reimbursement. I would appreciate your prompt response. Thank you.
I am having problems with the throttle body on my 2010 Ford Escape doing a lot of the same things. Its throwing itself into limp home mode and power failure with the throttle and shifting problems. And no power when stepping on the gas. I have read up on all the reports and the investigation. So I proceeded to take my car to town East Ford in mesquite Texas where I purchased the car from. The service tech guy at town East Ford. Refused to acknowledge the investigation and refused to check my car out without me paying him a bunch of money and refused to call my extended warranty without collecting the money up front. He proceeded to tell me that their dealership is not part of Ford so therefore he has no idea what is going on and I can show him all I want to on the internet but he refuses to do anything until I pay all the money up front even though they are a Ford dealership. The tech was very rude and I finally left there without getting my car fixed and still having problems. Ford needs to come out with this recall before someone winds up in serious wrecks from it and the dealerships need to honor the products and vehicle they sell of Ford.
On Wednesday, August 28, 2013 I was on the interstate, outside of town when I accelerated to merge lanes & my Escape started lurching and I lost power causing my car to cost to a stop. I was able to limp to a location that was safe and had to call for a tow truck. I had it taken to the dealership where it was purchased and where I have all maintenance done on it. I was told by landmark Ford service that it was the throttle body and that it would take about two weeks to get the part in and around $520 to fix it. I spoke with Ford Corp and they said they are aware of this problem (thus, the back order on replacement parts). My Escape is 3 years old.
I was driving under normal driving conditions on the expressway when the car suddenly jerked and I no longer could accelerate and the service engine light on the dashboard began flashing. Fortunately, I was able to get on to the shoulder and call a tow truck. It was due to a faulty throttle body. Per the dealer where my vehicle was towed to, the part needed was on Ford's national backorder list and they did not know when the part would become available. It took 5 weeks to get the part. It has only been about 7 weeks and my car did the same jerk on the expressway again today. I was able to continue driving to work as no service lights ignited on the dashboard, but I will be taking my vehicle in to get checked again.
While driving in heavy city traffic at 35-40 mph, engine lost power and died making it very hard to brake and steer. I was able to steer into a turn lane without incident but was lucky not to be hit in the rear. This could be especially dangerous at highway speeds if you are unable to get off of the road. Vehicle was able to be restarted after waiting about 5 minutes. This is the second time in as many days that this has occurred. Internet research shows that Ford has had numerous complaints regarding this issue and the NHTSA is investigating this problem.
Driving in town let off throttle engine went to limp mode, pulled over shut off motor then restarted ran great but had P2111 code, did same thing again on way home again pull over restart runs great. I checked code, led me to throttle body inspected and cleaned found no problem, reinstalled throttle body ran good for about 30 days and did it again, has done it 2 more times since but gives me no codes. The last time was starting out in a busy intersection car jumps and goes to limp mode in middle of intersection had to limp out of traffic to turn off and restart.
Vehicle begins to loose power/ stall. The "wrench" light illuminates on the dash. After pulling over and restarting, it will go another 5 - 10 miles and it does it again. After 2 - 3 times it will throw the "check engine" light (code P2112). We checked/ cleaned the throttle body and cleared the code. Car ran ok for about 3 days (50 miles), and it happened again. We are looking into hiring an attorney as Ford does not want to help cover the cost to repair this defect. I have two young children that ride in this car, and uncontrolled stalling and sputtering is dangerous on busy streets. Twice, this happened in the middle of an intersection, and at one time, it completely died going 40 mph, and the power steering quit, causing me to almost head into oncoming traffic. Please help us and others with this issue, before someone is seriously injured or loses their life.
A D V E R T I S E M E N T S
- Pensacola, FL, USA