This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Ford Escape. While driving 35 mph, the contact attempted to make a right turn and the steering seized. Also, the power steering assist fault warning indicator illuminated. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was approximately 215,000.
The contact owns a 2008 Ford Escape. While driving 15 mph, the steering seized. The contact almost crashed into a barn due to the failure. There were no warning indicators illuminated. The vehicle was towed to anderson Lincoln Ford (2500 wildcat dr, Lincoln, ne 68521, (402) 458-9800) where it was diagnosed that a new steering system needed to be installed. The vehicle was supposed to be repaired; however, a system patch up was completed instead. While the contact's spouse was driving 20 mph, the failure recurred. The vehicle was towed to hawk eye Ford (2027 us-34, red oak, ia 51566, (712) 623-5147), but was not diagnosed or repaired. The manufacturer was made aware of the failure and provided no assistance. The failure mileage was 270,000.
The contact owns a 2008 Ford Escape. The contact stated that the vehicle was repaired per NHTSA campaign number: 14V284000 (steering) by bob maxey Ford of howell, Inc. (2798 E grand river ave, howell, mi 48843, (517) 545-5700); however, the remedy failed. While reversing out of a parking space, the electric power steering (eps) failed. The eps indicator flashed and the steering wheel seized. The vehicle was turned off and back on, but the eps continued to fail intermittently. Bob maxey Ford of howell and brighton Ford (8240 grand river ave, brighton, mi 48114, (810) 227-1171) were contacted and indicated that further diagnostic testing was needed to determine if the steering column needed to be replaced. The contact stated that the wrench symbol was also flashing on the instrument panel. The vehicle was not included in NHTSA action number: DP15001 (steering). The manufacturer was notified of the failures. The failure mileage was not available.
- Howell, MI, USA
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Power steering assist fault. Recall 14S05. Software update performed now the torque sensor has failed. Ford dealer says the repair is the responsibility of the vehicle owner.
Was driving vehicle in city, suddenly lost power steering, nearly wrecking. I got car to mechanic, he said the steering shaft torque sensor was bad. He also stated that there was a recall from Ford for this. I called Ford because the year and model did match the recall. #14S05. I was told by Ford that this vehicle was not covered. I reluctantly paid out of pocket to repair because this was dangerous. I do find it coincidental that there was a recall for this same exact thing on this vehicle, but was told this one was not covered any help would be appreciated, this is an unsafe condition.
Power steering assist fault with complete loss of power steering. Recall repair in 2014 only reprogramed the steering module did and not replace defective parts. Problem started when turning into driveway, dashboard warning alerted power steering assist fault with complete loss of power steering. Should be another recall to replace defective sensors.
Drove to work at 6 am went to use for lunch vehicle had no power assisted steering more like manual steering. Making very difficult in parking, on ramps turning at intersections. My mechanic tells me steering column part failure that they have replaced in several Escapes & mariners. My boss went on line and found info on recall of 915,216 Ford Escapes & Mercury mariners. Problem was when backing out of parking spot tying to to turn to right was very difficult more like manual steering
Sometimes my steering wheel is very hard. In addition, my car won't able to start when turn my key - my battery is good and my starter is ok. No crank no start
My daughter started to drive her car when the steering quit working. I drove it home without the power assist. It was hard to turn. Now I need a new steering column. This failed without warning and had no codes able to read on a code reader. Had to take dealer to use a Ford computer to read what is going on.
I have been having multiple problems with this vehicle. I went and got the power steering recall fixed 1 yr to maybe 2 yrs ago and Ford said it was fixed. Now I'm having power steering going out while driving and car pulls to the right. I then turn the vehicle off and back on and it goes back to working correctly. I went back to Ford and they said that the recall has been fixed and closed out and nothing they can do. Now I'm having power steering still going out and now all my lights (ABS, traction control, tire, air bag, anti theft light). After spending 200 at Ford they told me ECM is bad and need to replace. Almost 500 at Ford for keys to be programmed to new computer I am still having same problems and Ford wants me to spend more money to see what the next step is.
Park the car went and pay a bill came back out start the car no power steering could not turn the wheel no power steering. Bought car in 2012 carriage Ford used.
The contact owns a 2008 Ford Escape. While driving 2 mph in reverse, the steering ability seized. The vehicle was not taken to a dealer to be diagnosed or repaired. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 14V284000 (steering), but the manufacturer stated that the VIN was not included. The failure mileage was approximately 120,000.
The power steering just stopped working, and had a hard time trying to steer the car in traffic, this is hard to try and turn the wheel. If this happed in a lot of traffic it could be a wreck. I think Ford should be held to fix this problem. I was stopped at a light I did not have a wreck but it was a surprise when I tried to turn the corner.
The contact owns a 2008 Ford Escape. While driving various speeds, the steering wheel seized. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 187,000.
Power steering failed because of a bad sensor. Ford dealer said programming was covered in a recall not repairing the hard part that failed. Steering was possible with huge amount of effort with the bad sensor.. replaced sensor and the vehicle's power steering was restored.
A D V E R T I S E M E N T S
- Reirton, WV, USA