This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata are all, I have an electric power steering system and it's has a malfunctioning. It is effecting my ability to turn the vehicle. It's a safety concern because you have to use slot of force to turn the vehicle. I reviewed for recalls and saw one for my vehicle. However when I put in my VIN nothing is found.the vehicle was parked when this happened. I was located on a local street in jamaica NY.
The contact owns a 2008 Ford Escape. While driving various speeds, the steering wheel seized and the power steering assist fault warning indicator illuminated after the failure. The vehicle was taken to bozeman Ford Lincoln and rv center (2900 N 19th ave, bozeman, mt 59718, (406) 587-1221) where the computer was reprogrammed; however, the failure remained and worsened. The vehicle was taken back to the same dealer and informed the contact that nothing else could be done. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 78,000.
Electric power steering ouits working and it will not steer no P0wer assist it is very danerous Ford garage todd judy in huntington West Virginia and bill cole in ashland ky wont look at it unless I give them $110 this could kill someone Ford does not care every time it gets turn a little to much in a tight corner it goes out I have talked to the 2009S and others with this electric power steering have been recalled and Ford quit putting it in cars they know its bad does someone have to die first they probably already have
- Kenova, WV, USA
Search CarComplaints.com for these popular complaint phrases...
Electric assist power steering - my vehicle has gone without power steering for over 2 years, there is an issue in the electric assist torque sensor causing the vehicle to not sense the need for power steering in turns. This being a front wheel drive vehicle causes difficulty in being able to steer regularly. I have observed a recall online from the Kansas City plant, my vehicle is Kansas City built and I have taken my vehicle to mechanic shop for the repair only to be informed that Ford will not cover the issue that I will be out of pocket for the repair work. This was a secondhand vehicle for me and financially I was and am not able to afford the costly repair of what they will charge for work. Thus leaving me to drive the vehicle with no power steering or having the trouble code cleared to allow a very loose steering column where it shakes and rattles while idling and can be observed from exterior side seeing the drive wheels shaking as if the vehicle is attempting to turn itself. This vehicle is not safe to drive but I have no choice as I do not have another vehicle option at this time. My children travel in the vehicle with me and I fear for our safety while driving it.
The contact owns a 2008 Ford Escape. While attempting to drive the vehicle, the steering wheel shook. The vehicle was taken to an independent mechanic where failure code: B2278 (electronic power steering, torque sensor) was located. The vehicle was later taken to eide Ford Lincoln (located at 800 E bismarck expy, bismarck, nd 58504, (701) 222-3500) where it was diagnosed that the steering torque sensor needed to be replaced. The vehicle was not repaired. After leaving the dealer, the steering wheel seized and the wrench warning icon illuminated. The vehicle was not taken back to the dealer and was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 250,000.
Power steering assist fault - complete loss of power steering after recall 14S05 was performed. Experienced wheel "shudder" when stopped for several weeks and then complete loss of power steering.
The contact owns a 2008 Ford Escape. While driving approximately 55 mph and attempting to turn, the vehicle lost steering ability. The contact had to use excessive force to drive the vehicle home. The contact stated that the failure occurred for approximately one and a half years and the vehicle had not been driven in six months. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 120,000.
The contact owns a 2008 Ford Escape. While driving 45 mph, the steering wheel seized without warning. The contact managed to steer the vehicle to the shoulder of the road. The vehicle was towed by the contact's insurance company to spradley barr Ford & Lincoln of greeley (4901 w 29th St, greeley, co 80634, (970) 506-3600) where it was diagnosed that the steering wheel needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the vehicle and informed the contact to call NHTSA to file a complaint. The failure mileage was 125,000.
The contact owns a 2008 Ford Escape. While driving approximately 55 mph, the steering assist warning indicator illuminated. The contact pulled off the roadway, turned the vehicle off and back on, and the power steering failed. The vehicle was taken to an independent mechanic who located diagnostic trouble code: 2278 (torque sensor signal failure). The mechanic was able to clear the fault code; however, the failure recurred. The vehicle was not repaired. Neither the Ford dealer nor the manufacturer were contacted. The approximate failure mileage was 147,000.
Tamara irecall- steering colum pion is the problem shaking while driving and come to a stop continues to shake. For a whole week we've called Ford and we have not received a call back and I have called everyday and no answer from anyone we are not very happen with anybody thank you if U call or email us (xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Power steering failure. Symptoms are exactly as described in nhsta campain# 14V284000. Began with a steering wheel shimmy while vehicle was in operation (intermittent, worst at idle but persistent) and eventual "power steering assist fault".
Steering wheel vibrates, chatters, and moves on its own Accord while vehicle is stationary with the steering wheel left in a neutral position (no force applied left or right). The chattering noise can be heard while the vehicle is in motion with neutral steering wheel forces. This symptom creates extreme concern that the electric steering assist may fail or malfunction while the vehicle is in motion. This issue is not covered under recall according to Ford.
The contact owns a 2008 Ford Escape. While driving approximately 35 mph, the steering shook and lost power without warning. The contact called priority Ford at 757-583-3673 (located at 7520 N military hwy, Norfolk, va 23518) and the manufacturer and was informed that there was no recall. The vehicle was not repaired. The failure mileage was approximately 180,000.
The contact owns a 2008 Ford Escape. The contact stated that the electric power steering warning indicator and wrench symbol flashed and the steering wheel became difficult to turn in either direction. The vehicle was taken to an independent mechanic for diagnostic testing, but the results were pending. The manufacturer excluded the vehicle from NHTSA action number: DP15001 (steering) and NHTSA campaign number: 14V284000 (steering), although the failure was similar. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure and did not assist. The failure mileage was not available.
'Ford Escape steering " car was parked. I pulled out to end of driveway and made left turn onto a busy street. Suddenly, the steering wheel stopped having any power. Since I was moving it was not real bad. If my wife was driving she probably could have had an accident. It was as if the engine was off and the steering was extremely difficult. I drove a block and was astounded that as I made another turn it was so difficult. I parked and checked the car over. I could see nothing and I was an ase certified master mechanic for 30 years (1983-2013). I could see nothing wrong externally. I was lucky, someone moving faster could have died. I drove it to a repair shop where I was told that there was a recall on that part but only for 2008 Escapes built in Kansas City. I think it is a disgrace that Ford is allowed to continue risking the lives of consumers for something they know is an accident waiting to happen.
The contact owns a 2008 Ford Escape. The contact stated that the electric power steering warning indicator flashed intermittently and the steering wheel became extremely difficult to turn in either direction. An independent mechanic diagnosed that the torque sensor needed to be replaced. The vehicle was excluded from NHTSA campaign number: 14V284000 (steering) and NHTSA action number: DP15001 (steering), although the failure was similar. The manufacturer was notified of the failure. The dealer was not contacted. The vehicle was not repaired. The approximate failure mileage was 150,000.
A D V E R T I S E M E N T S
- Melville, NY, USA