This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Overheating, rough idol, smoking out exhust, left stranded with family. Coolant leak into cylinder causing complete engine failure. Known problem with ecoboost 2.0 yet no recall. New engine required with refurbished parts to fix failed 2.0 engine from shop.
My check engine light came on and I had it tested and it was a #2 misfire. Along with the check engine light was a rattling in the front end of the vehicle, when I would start the car. I changed the spark plugs, then the check engine light went away. Weeks later my check engine late came on again with the same rattling but this time it was worse. Within two days my engine over heating light came on. Myself and a friend checked for fluids and all my coolant was empty. We filled it up and then the next morning it was below the minimum fill line again. I took it into Ford dealership. When they looked into the check engine light they found coolant intrusion in Cylinder number 3 due to a faulty block.
Bought from a used lot on the dealership, 3 days later a light came on, a month later the engine failed. The coolant was leaking into the engine. $9000+ estimated repair to replace engine.
The engine is failing due to a coolant intrusion due to manufacturing defects in the cylinder walls. This issue was discovered after the check engine light came on in the SUV. The engine defects are well known and Ford will not issue a recall.
We have a 2017 ford edge that has developed a coolant intrusion in cylinder 2 which the dealer said will cost $9800. The vehicle only has 72,000 miles on it and I-??ve seen several reports of this same problem on the NHTSA website. Has this problem had a recall or possibly a future recall? I realize there is not one on our particular vehicle and was wondering why. We are concerned for our safety as we are seniors and if the engine fails what we will do.
- Broomfield, CO, USA
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Check engine light came on car which had less than 60,000 miles Ford dealer inspected vehicle and determined the ecoboost engine had a coolant leak and needed $9,000 in repairs because the coolant from the faulty piece was leaking into the cylinders
The contact owns a 2017 Ford Edge. The contact stated while driving at undisclosed speeds, the check engine warning light was illuminated. The contact's son-in-law replaced the spark plugs. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 109,000.
My vehicle has the same issues related to a recall where the coolant leaked into a cylinder effecting the engine which now has to be replaced. The problem is that this recall is vin specific which eliminates my vehicle from this recall. It is my opinion that this needs to be reviewed because somewhere along the lines somebody dropped the ball. How can my vehicle not fall under this recall due to a number?
Upon starting the engine, there is a shake and a rough idle for a few moments. Check engine light comes on and off randomly. Each time code reads as engine misfire cylinder number 2. I have replaced spark plugs and Ignition coil. Just hit 77,300 miles. Seems to be a pretty common issue. How is there no recall yet? Today on top of that issue, temperature gauge light up and checked coolant and was very low.
Engine shakes upon start up after been sitting overnight and sometimes after was driven then cooled off, check engine light with code P0303- misfiring cylinder # 3, low coolant message on, took it for diagnosis and they say that there is coolant intrusion on cylinder # 3 due to internal engine failure, no prior overheating was observed.
My car initially gave me a check engine light. My coolant was found to be low and coolant was replaced which resolved the check engine light immediately. There were no more issues for approximately 1 week, at that time my car started to emit a white smoke from its exhaust, my check engine light turned on again at about the same time. My car was taken to the dealership where there was found to be coolant intrusion on cylinder #2. My entire engine needed to be replaced. It also took approximately 3-4 weeks for Ford to ship the engine to the dealership due to there being a shortage on engines. Ford was contacted by the dealership on my behalf and I was told there was no recall and nothing they could do for me.
While driving with 97K miles on it, vehicle started to stutter. The check engine light came on. We took the vehicle to a local repair shop. They replaced the evaporate purge solenoid. The coolant was low as well. They did a pressure test but could not find a leak and told us to watch it. Just before 100k miles, vehicle started to stutter again. We took it to a Ford Dealership. They found the coolant low and a cracked engine block.
The cooling system on my 2017 Ford Edge with 2.0 liter Ecoboost engine (currently with 61,000 miles) is not working properly due to coolant leaking internally in the engine from the engine head into cylinder number 2. This causes a variety of misfire codes to be set periodically on the vehicle, from P0316 (misfire during first 1000 revolutions) to P0302 (cylinder 2 misfire). The internal leak also causes coolant level in the reservoir to slowly drop, potentially leading to engine seizure and loss of vehicle control due to loss of power steering, although we have not experienced this ourselves due to knowledge of the nature of the problem - I am constantly checking coolant level. The coolant leak did, however, cause number 2 spark plug to fail causing a flashing MIL light, rendering the car undriveable until I replaced the plug. Ford Motor Company is aware of the open-deck cooling design flaw in these engines that causes the problems described above. Ford refuses to do anything about this problem (like a recall) since apparently they don't consider it a safety issue. All I've gotten out of them is basically a "sorry about your luck". Thanks for your consideration. There are probably millions of people with this same "latent defect" issue on the road. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle stalled while depressing the accelerator pedal, with the check engine warning light intermittently flashing on the instrument panel. The vehicle was taken to a dealer where the technician discovered that coolant had leaked into an engine cylinder. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.
The contact owns a 2017 Ford Edge. The contact stated while driving approximately 50 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who retrieved DTC Code: P0302 and informed the contact that the ignition coils and spark plugs needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to a dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.
Coolant leaking into the cylinders. Was told by dealership this is a known design flaw with the eco drive engines. Car needs a new engine and only has 58K miles
The contact owns a 2017 Ford Edge. The contact stated that on several occasions over three weeks, the vehicle ran rough while idling. The contact stated that on the third day, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the spark plugs needed to be replaced due to a misfire in cylinder #2. The failure persisted a week later. The manufacturer was not notified. The failure mileage was approximately 105,000.
Check engine light went on and car engine chugged upon starting. Took the car in to local mechanic shop and they ran diagnostics showing engine misfire. Replaced spark plugs and 1 ignition coil. Light went off and no chugging for 3 days and then the car engine began to chug again upon starting and the check engine light came back on. Took back to mechanic, said some type of wire was loose and mentioned that there was oil where there shouldn't be and apparently they saw it before. Light went off and chugging stopped. The next day or so, the light came on again and there was a white smoke coming out of exhaust pipes that had a very strange and strong odor. Took back to mechanic and they moved a coil. Said diagnostics showed battery was low so I had the battery replaced. Next day, car didn't want to immediately turnover upon start, check engine light came on as did the the battery light. Smoky white exhaust with odor returned. Made appointment at my local Ford dealer (had to wait slightly over a week to get in). Diagnostics and inspection showed a cracked engine block and it could not be repaired, only replaced. Service rep said it was a design flaw. My car is only a 2017 model (purchased brand new in 12/2017) and now has only 57k miles and is well taken care of. All of these car symptoms came on suddenly and and took about a month to resolve with back and forths to the mechanic and then the dealership. I was worried that the car might catch fire based on the white smoke, the odor and the check engine light continuing to come on. I spent a lot of money on the engine replacement... this shouldn't happen to a young engine with low miles. If there was a design flaw with the ecoboost engine... it should be recalled.
My 2017 Ford Edge has a 2.0 ecoboost engine with a known defect problem. Antifreeze is leaking into the cylinder which could cause it to overheat and a potential fire. It has been checked at two separate FORD dealerships, and they both confirm the same issue. The yellow multi dash lamp has gone on and stayed on since the incident occurred. The first incident was on 4-3-2024.
A D V E R T I S E M E N T S
- Henning, MN, USA