This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car is leaking coolant and the head gasket is blown and this car up to date. From what I-??ve read, this is a common occurrence amongst Ford Edge owners
The contact owns a 2017 Ford Edge. The contact stated that while his wife was driving at an undisclosed speed, the engine overheated. The contact stated that the vehicle started misfiring. The contact then stated that there was white smoke coming from the exhaust pipe. The contact discovered that the coolant reservoir was empty after a recent fill up. The contact was an independent mechanic who diagnosed the failure as a misfire in cylinder #1 and coolant leaking into the engine cylinders. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to contact the NHTSA Hotline for assistance. The failure mileage was approximately 96,000.
The engine block was cracked at 62,355 miles (out of warranty) and had to be replaced. Upon further investigation, this is not an uncommon problem with this year/model of car.
The problem started off with the check engine light coming on and overheating. The Edge was swallowing antifreeze at a crazy rate. Then, while driving, the engine overheat warning came on and the power was decreased to zero forcing me to pull over. There was white smoke coming out and it had a terrible smell. I took my car to Pep Boys, and they said the Edge was misfiring on 2 cylinders. Their solution was to change the ignition coils. I got the Edge back and it was no better, and the check engine light came back on again and it would not start. I returned it to Pep Boys again, and this time they said the idle control valve was bad. They replaced it, and upon picking it up the check engine light came right back on again. I again returned it to Pep Boys, and this time they said I had dirty oil (even though I had a synthetic oil change 3 weeks prior), so they flushed out the engine oil and installed new spark plugs/tune-up. I picked the Edge up later that day, and again the check engine light came on. Having had enough of Pep Boys, I finally took my Edge back to my local Ford Dealership for service. They said that the entire engine needed to be replaced due to coolant leaking into 3 cylinders. The dealer said this is a well-documented problem with the 2017 Ford Edge 2.0L EcoBoost engine. I only wish someone pointed this engine issue out when I bought it!
I own a 2017 Ford Edge. The contact stated that while driving the check engine warning light illuminated also would miss when started. The vehicle was taken Mac Haik Ford in Pasadena, Texas, where it was diagnosed with coolant intrusion into the cylinder, and the engine needed to be replaced. The engine would cost over $8000, luckily I had purchased an extended warranty & it only cost me $100. This is a very common problems & Ford should be made to recall for this problem, since the engine cost $8000 Ford won`t do it unless made too.
- Deer Park, TX, USA
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The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was diagnosed, and the contact was informed that there was coolant intrusion into the engine cylinders. The contact was informed that the engine needed to be replaced. The dealer was contacted and stated that vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NTHSA Hotline for assistance. The failure mileage was 103,000.
We were in the process of taking our vehicle in to be serviced and noticed that our engine light appeared. We were informed by the (Ford) dealer that a coolant leak occurred and our engine will need to be replaced. I am concerned because we typically follow the maintenance schedule. We are also concerned because we were informed that our extended warranty expired 4,000 miles prior. We opened case #CAS-44960379-N7Q8D9 with the Ford Motor Company to see if there were any open recalls on the issue. There were none. Further research identified an existing class-action lawsuit regarding our problem. We are taking steps to see if our dealer will honor our extended warranty anyway, but there is a chance they may not and may incur thousands of dollars to replace the engine. In doing so, we have no assurance that the problem may return.
The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the vehicle was hesitating and sputtering and was consuming an excessive amount of coolant. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle was leaking coolant into the engine block. The contact stated that DTC Code: PL302 was displayed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 86,000.
The contact owns a?2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and?advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately?52,000.
The Ford dealer confirmed that the engine was cracked and leaking coolant into the cylinders. The engine light was on and the car would shudder and RPM's would drop. Before the dealer confirmed the problem I had the ignition coils replaced and all spark plugs replaced. Issue remained unresolved. At any time, the car could stop and I would be stranded. I found numerous incidents exactly like this online reported by Ford owners. The dealer was very familiar with the problem as was Ford Corp. when I called them. This is a manufacturer problem and they are not taking any responsibility!! There should be a recall on this issue. I have gone to great expense and inconvenience. Angry Ford customer.
Without warning, aside from the check engine light at the time of incident, 2017 Ford Edge suffered a catastrophic engine failure due to coolant intrusion at 70,164. Vehicle was taken to Junge Automotive Group (Ford Dealer) and deamed undrivable without complete engine replacement. Junge or Ford is in possession of the engine at this time. This is a known problem by both Junge and Ford Motor Company as well as an active problem based on internet results when searched.
Coolant leaking into the engine block. Blue smoke coming out the back of the tailpipe upon start up. Constantly refilling coolant to prevent overheating of the engine. No outside coolant leak present.
The contact owns a 2017 Ford Edge. The contact stated while driving 20 MPH, he became aware of an abnormal smoke odor. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be repaired or replaced. The vehicle was repaired. The manufacturer was made aware of the failure and offered to cover 40 percent of the repair cost. The failure mileage was approximately 61,664.
The contact owns a 2017 Ford Edge. The contact stated while driving 70 MPH, the vehicle overheated, and the check engine warning light illuminated. The contact stated that she allowed the engine to cool off, checked the coolant level, which was empty, and added coolant to the coolant reservoir. The contact stated that she was able to drive the vehicle to her residence. The vehicle was taken to an independent mechanic, where the thermostat was replaced; however, the failure recurred while driving from the independent mechanic, and the engine seized. The vehicle was towed to the dealer, where it was diagnosed that there was coolant intrusion in the cylinder and the engine block needed to be replaced. The contact stated that the vehicle had been serviced for oil change, and coolant had been added to the vehicle prior to the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 77,500.
The contact owns a 2017 Ford Edge. The contact stated that while driving 40-?"50 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, where the engine coils were replaced, and a coolant flush was completed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that there was coolant leaking into cylinder #3. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 83,000.
Coolant leaking into cylinders. Its a known problem with 2015-2018 Ford edge with the 2.0 enging turbo echboost. I have called ford dealer and they said it is on the Technical Service Bulletin but they said no recalls on this. Can you please check into this for me. I have been advised mine is in the early stages but a total engine replacement will be necessary.
The contact owns a 2017 Ford Edge. The contact stated that the vehicle experienced rough starting, an engine misfire, with the check engine warning light remaining illuminated while driving. The vehicle was taken to the local dealer who determined there was a crack in cylinder #2, causing coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
My 2017 Ford Edge is experiencing loss of coolant with no sign of exterior leaks, over heating, the smell of gas in the reservoir, loss of power and rough idling as well. After plenty of research online and seeing the tsbs from the manufacturer this is definitely a problem. This vehicle is my only form of transportation, being that it has been a problem for many customers of ford it is absurd that this has not been recalled and fixed. We don't work hard every day, spend over 25k on a car for it to have a common problem amongst many of the same vehicle and same year, that is obviously a malfunction of the manufacturer.
Informed that my 2017 Ford Edge with 122K miles has coolant leaking into cylinder 3 from block and now I have to replace my engine. I have to pay $8500. From my research this problem is a manufacturing defect and the Ford dealership failed to fix this issue.
The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure and referred the contact to the NHTSA Hotline. The failure mileage was 76,590.
A D V E R T I S E M E N T S
- Birmingham , AL, USA