Vehicle was parked on 09/29/18 with no cracks. Upon opening the cover to the vista sunroof on 0.9/30/18, both front and back panels had developed long wave like cracks between the layers of glass. There is no indication of impact to the panels. A pen track test was performed with no findings of any impact points. This appears to be a defect in the material or manufacturing process as these cracks appear to be stress related and not impact related.

- Liverpool, NY, USA

Spontaneous 30 inch crack to the front panel of the panoramic sunroof. Concern for defective glass.

- Santa Monica, CA, USA

Lost antifreeze..no leaks..2 qts week..holds 21psi test one hour..overheated one time while idling in drivway

- Freehold, NJ, USA

While driving my vehicle between 45 and 60 mph on city streets and rural highways, received a message on my screen stating "the usb device is consuming excessive power. It may not work correctly with sync."; but, this is the same device I've been using plugged into the same usb port ever since I bought this vehicle on 07/07/15. I couldn't get this message to clear; but, soon afterwards this message appeared "navigation fault. Please see the touchscreen" and the touchscreen showed this message "insert nav sd card"; but, my nav sd card which is an A8 was inserted. Soon after this message appeared the screen went completely dark before it began "performing scheduled system maintenance". my vehicle was originally in the shop for this same issue on 07/19, 08/02 and 08/04. During the 07/19 visit the following corrective actions were taken by the dealership: S154 diag, power reset and apim update to software level 15128. Follow-up visit 08/02 included the following corrective actions by the dealership: S154 diag, apim power reset and master reset. Will have to wait until Monday, 08/07 to hear back from the dealership regarding recommended actions to resolve this ongoing issue.

- Warr Acres, OK, USA

As we slowly backed out of our garage, we looked up and saw a long crack in the sunroof. We remembered reading in consumer reports (Dec. 2017) that larger sunroofs have shattered and the article specifically mentioned Ford Edge. We immediately closed the shield in case it shattered and drove to the Ford dealer.

- Wirtz, VA, USA

My sunroof cracked all on its own. I see there are several other people that have had this happened when I researched this online. My vehicle was in park and I heard it crack then looked up and saw the crack in my sunroof.

- Hazel Park, MI, USA

The sunroof of my car cracked. I keep my car in a garage and do not drive it to work as I am retired. Nothing fell on my car or hit my car. One day, I opened the cover on the sun roof while the car was stationary, and it was cracked. I have since read that the Ford Edge has a higher than usual number of complaints of cracked sunroofs.

- Candler, NC, USA

The tires on our Edge are coming apart. They are hankook and aren't covered by any warranty or recall. Hankook dealer tells me that they are coming apart because of driving on gravel. Our roads are blacktop. All 4 tires look the same. Pealing away from core of tire.

- Iron Mtn, MI, USA

Known problem with many Ford Edge power rear lift gates. The power gate will not operate with remote, interior release, or exterior release buttons. Also, cannot be released from inside either. Potentially, trapping someone in rear storage and unable to get out. Vehicle was stationary anywhere at any given time.

- San Antonio, TX, USA

I recently had a backseat passenger who noticed the panoramic sunroof was cracked. I do not know when the crack happened.

- Hartland, MI, USA

After owning my car for only 16 months, the panoramic sunroof on my 2015 Ford Edge titanium cracked completely down the length as well as across the width of the entire roof. Neither the car nor roof had not been struck by anything - it was very obviously a stress fractures. It was a warm sunny spring day, and the car had been just sitting in front of my house. When I drew back the sunroof shade, I saw the roof completely cracked side to side and front to back. I very carefully drove to my Ford dealership. The service department insisted that a rock or something hit it and refused to do anything to help replace it. I had to have a body shop replace the sunroof and my insurance company covered remaining $800 of the $1300 cost after I paid the $500 deductible. My auto insurance has now gone up several hundred dollars because they considered it an "accident" which it was not! this is obviously a manufacturing defect which very worries me that the replacement roof will be also likely to break. There was definitely no impact but Ford refused to acknowledge any responsibility - this is criminal.

- Woodbridge, VA, USA

The exhaust smoke gets inside the vehicle, since new.

- Whittier, CA, USA

The exhaust smoke gets inside the vehicle, since new.

- Whittier, CA, USA

The driver's power window inexplicably and suddenly fails to operate. As a result, the driver's window will fail to open, close or quit operating leaving the window partially open/close. This problem occurs when the vehicle is in motion or stationary.... anywhere/anytime. During inclement weather, if the window is stuck open or partially open position, it becomes difficult to safely operate the vehicle.

- Manassas, VA, USA

I purchased a certified used Ford Edge 2015 model in July 2016 at this dealership. On 9/10/17 while driving, I had a loss of power and some of the dashboard light lit up. I made to a parking lot, put the car in park and then it worked fine. Then on 10/24/17 while driving to work through an intersection, I lost power again. I coasted through and pulled over. Again, I was able to put the car in park and then it worked. I called gilbert baugh and they said I needed to bring the car in. I took the car to the dealership on 10/28/17. I explained what had happened and ask them to look at the car. Later the guy came to me and said they drove the car and didn't have any problems but they tried to reset the computer and there was a glitch and they can't get the car to crank. They said I would need to leave the vehicle. I left the vehicle and then they called 10/30 and said that the computer was bad and that I would need to replace it, and it wasn't covered under my powertrain warranty. I questioned them on this because the car was drivable when I took it in. I called 11/2/17 and the computer was not in yet. They called on 11/3 and said they received the computer and put it in but that the car was doing the same thing, would not crank. I called them again a few days later and they thought maybe there was a problem with their computer they were using to program and had contacted Ford for assistance. Again, I waited to later be told that new software will need to be written by Ford to solve this problem. It has now been 5 weeks, my car is still in their shop and they are unable to provide me with an estimated time frame for repair. They said they are waiting for Ford. I requested a buyback through Ford, it was denied due to my car having approximately 55,000 miles on it.

- Piedmont, AL, USA

While driving, at times the sensors, L or R side will activate, with nothing close to the vehicle. I have driven out of my driveway, it come on or at an intersection, again with nothing around the car and the screen and bells go off as if something is close. It has been to the Ford dealership twice and of course nothing.

- Clayton, NC, USA

Within the last 6 months my rear gate has closed without any action by me. The first time it happened was 6 months ago. I was loading in the back of my Edge and the rear gate started closing. It closed on my back and would not stop. I noticed it was not going to stop so I ducked real fast to get out of the way. I had a stiff neck for weeks. I went to pick up tile and they were loading it in the back and I noticed the gate starting to close and I yelled at the guy to duck and get out of the way. My wife was putting something in the back and I yelled to her to get out of the way. I have taken the vehicle to 2 dealers and each said no trouble found. This could be dangerous if a little kid was in the back when it was closing on its own since there does not seem to be any safety to stop it. The vehicle was off each time with the gate open each time.

- Hoffman Estates, IL, USA

This vehicle is leaking around the hand grip (drivers side) and leaking in the floor.

- Wedowee, AL, USA

2015 Ford Edge mooonroof glass shattered for no reason at all. It was in the closed position and nothing hit it.

- Novi, MI, USA

Unlike other Ford vehicles, the Edge rear backup system activates only when the vehicle is approaching an object at less than 3 mph or an object is approaching the rear of the vehicle directly. Lateral movement is not detected. Also, stationary objects directly behind the vehicle within the vehicle, S warning zone are not detected unless the vehicle is moving. Within the first week of driving this vehicle, I tried to back up from a parking space. A pedestrian was walking directly behind the right rear of the vehicle. The vehicle started rearward and hit the pedestrian without any audible warning. The pedestrian continued to the right side of the vehicle, gave me a disgusting look and walked away I returned the vehicle to the Ford dealer complaining about the backup system and we tested two other new Edge's. they performed the same way. The owner's manual outlines the same backup procedure as I described above. The dealer explained that this system was new and only on the 2015 and beyond Edge. I think this system is poorly designed compared to other Ford vehicles. I also have a 2016 Explorer with a rear backup system. An audible warning sounds every time something is within the backup zone I.e. standing still, lateral movement, approaching, etc. I would like to see some type of investigation into this matter. Thank you

- Highland, MI, USA