I was waxing the top of rear hatch. When I heard a cracking sound. Then noticed the panoramic glass had cracked for no apparent reason.

- Akron, OH, USA

Panoramic sunroof cracked without any impact

- Greenwell Springs, LA, USA

Moon roof will not close. Out of alignment.....2nd time this happened. First time was after defective glass fixed as glass had random cracks. Car was parked both times when these problems occurred. One in summer, next in winter.

- Beecher, IL, USA

Takara recall I have had continuous issues with my 2015 Edge with the doors becoming ajar. The first time I was stuck in below zero conditions, without being able to have my heart on close my doors or lock them. If that wasnt enough, I had to call a tow truck because my car battery died as a result of being able to close the doors. This has happened countless times and now again I have another issue but the lift gate is ajar. This time however the car is still driving. How can Ford not recall this? you say it isn't a safety issue but I could have froze to death, been seriously injured when I'm driving and the door suddenly flies open. Correct this. I will end up filing a lawsuit if anything happens again. I just bought this car a year ago. You cannot justify a $40,000 car not being able to open or close my doors or trunk. Get it figured out or I will be contacting someone who will. I've been in support of Ford since I was 16. You're about to loose a valuable customer and I'm about to spread the word how Ford cant stand behind their vehicles.

- Bloomingdale, IL, USA

Discovered on or about 11/19/18 a wavy crack/fissure across rear-most moon roof iwindow. This is the window component of the moon roof which does not move.. the window crack/fissure was not the result of any accident or impact with any object. I have 38,000 miles on this vehicle. Internet search suggests this may be a common vehicle defect. Fortunately the window has not shattered.

- Perth Amboy, NJ, USA

Vehicle was parked on 09/29/18 with no cracks. Upon opening the cover to the vista sunroof on 0.9/30/18, both front and back panels had developed long wave like cracks between the layers of glass. There is no indication of impact to the panels. A pen track test was performed with no findings of any impact points. This appears to be a defect in the material or manufacturing process as these cracks appear to be stress related and not impact related.

- Liverpool, NY, USA

Purchased 2015 Ford Edge in August 2018, purchased by my son. We asked if the sunroof was the same glass as windshield. Dealership did not readily know but the 2 panels said laminate. One sunroof panet broke and dealer said it wasnt their problem SUV was purchased under waranty and newly owned, withing about 20 days. The dealer told my son to call insurance and insuarance was to pay plus my son paid deductible. The dealers auto body said they found a piece of glass and replaced it rather than order new. The dealer replaced with the type of glass that is textured and they said it shatters into small pieces. It does not match the tinted laminate that was there or the second other sunroof panel that is there. It can't be used for fear of exploding and why did they put in something unsafe and worthless.

- Burnsville, MN, USA

Just over a month after purchase, moonroof began to malfunction. It would open, but not close. Vehicle was stationary in a parking lot.

- State College, PA, USA

Rear roof glass has now cracked for a second time. Spider-like veins. Insurance claim covered the first repair, but clearly the manufacturer has an issue based on the number of complaints about this problem. Couldn't tell you when or how it happened, but there is no visible damage (I.e. rock, etc.) that could have caused the breakage. Ford needs to address this issue.

- Long Beach, CA, USA

The contact owns a 2015 Ford Edge. The contact stated that the lug wrench that came with the vehicle for removing the lug nuts failed to fit the lugs correctly. The vehicle was taken to all nation Ford orange park (7700 blanding blvd, jacksonville, fl 32244, (904) 270-9943) and the contact was informed that this was a known failure. The manufacturer was made aware of the failure and stated that there was no recall. The wrench and lug nuts were not replaced. The failure mileage was approximately 87,000.

- Orange Park, FL, USA

The glass roof on my 2015 Ford Edge cracked in a wave pattern in multiple runs across the entire length of my roof for no reason. No chips or impact area visible on roof. Noticed after leaving dealership for oil change.

- Midlothian, VA, USA

The vista roof is slow to close and will reopen mid close with out warning. Ford has looked at it and said it was a lube problem and keep lubing the track but it keeps happening.

- Lewiston, ME, USA

Rear passenger door is off set from the frame. Ford said there was nothing wrong. As you can see in the photo, the door and frame don't line up. It has been like this since I got it.

- Lewiston, ME, USA

Front and rear lower door jams collect dirt and salt on door. This happens both on highway and town driving. I had to have Ford clean and reinstall the gasket on the jam at a cost to me. This has not fixed the problem. Has happens since I got it with 11K miles.

- Lewiston, ME, USA

After owning my car for only 16 months, the panoramic sunroof on my 2015 Ford Edge titanium cracked completely down the length as well as across the width of the entire roof. Neither the car nor roof had not been struck by anything - it was very obviously a stress fractures. It was a warm sunny spring day, and the car had been just sitting in front of my house. When I drew back the sunroof shade, I saw the roof completely cracked side to side and front to back. I very carefully drove to my Ford dealership. The service department insisted that a rock or something hit it and refused to do anything to help replace it. I had to have a body shop replace the sunroof and my insurance company covered remaining $800 of the $1300 cost after I paid the $500 deductible. My auto insurance has now gone up several hundred dollars because they considered it an "accident" which it was not! this is obviously a manufacturing defect which very worries me that the replacement roof will be also likely to break. There was definitely no impact but Ford refused to acknowledge any responsibility - this is criminal.

- Woodbridge, VA, USA

The contact owns a 2015 Ford Edge. While driving 65 mph, the rocker panel detached from the passenger side of the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The VIN was unknown. The failure mileage was 45,451.

- Chapanville, WV, USA

I started seeing water on the drivers side floor of the car in November 2017 after about a week of rain and after the car was sitting in my driveway for a couple of days. There was about an inch of water on the floor and water shooting out of the vent under the drivers seat when the heat is turned on. All of the windows on the inside of the car are so wet & foggged up they just drip. After googling 2015 Ford Edge water leaks about 20 + articles popped about Ford issuing a stop sale on some 2015 Ford Edge models made before April 28th 2015 for water leaks that cause corrosion, molding, and electrical problems. My car was made April 8 2015. I talked to Ford and since it wasnt an actual recall they wont address it. I talked to the dealership who then told me since it out of warranty & there wasnt an actual recall that they wont either. After about a week of going back and forth with bickford Ford they decided to look at it. I brought it in on decemeber 18 2017 and they contracted it out to a company called hoglunds in everett Washington. On decemeber 20 2017 bickford called and told me they diagnosed the issue, that it was indeed a water leak in the frame of the car and that they were going to have it fixed. On decemeber 22 2017 bickford called and said that it was fixed and ready to pick up. When I went to pick it up. They told me that they had washed it and handed me they keys. When I got in the car the floor was more wet that it ever had been before because it was washed and the windows were fogged up. After asking why it was still wet they told me it wasnt their responsiblity to clean up the water and they were just going to fix the leak. I then called hoglunds and they told me that there is a hole in the factory seam of the car on the drivers side above the fender that cannot be accessed without 30-40 hours of labor. So they hadnt actually done anything with the car.

- Bothell, WA, USA

While driving down the interstate we hear a loud 'pop' which sounded like a balloon popping then a crackling noise. I looked back and the entire rear window on the hatch of our Edge had shattered. Luckily it stayed in tact until we returned home and when I shut a door it started to break all of the way open. We were not traveling by any other vehicle at the time this happened.

- Mason City, IA, USA

The panoramic sunroof has developed a crack. A simple google search will show this is a common problem with this year. According to the dealer, the crack was caused by an impact. I am not able to see any impact damage. These windows are supposed to be stronger than steel. If I have to worry about a 200lb glass roof collapsing on top of me, that needs to be fixed. For refuses to acknowledge this as a defect and puts it off on the consumer. A safety recall should be issued.

- Barstow, CA, USA

Rear doors freeze shut trapping rear seat riders. This has happened many times on this car here in northern Minnesota. Have taken car to dealer three times with the doors frozen. They have done all they can to repair this including modifying the car at my cost. Ford has not responded with any help, our dealer has no idea what more they can do, but has told us we are not alone with this problem. It happens anytime we have slush on the roads and the temp. Is below 32 degrees

- Marcell, MN, USA