This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door ajar drivers side will not go off, lights remain on, unable to get them off. Inability to lock doors, dome light remains on causing night driving hazard, false door ajar prevents driver from knowing real door ajar situation
When closing drivers door interior lights remain on will not shut off after repeated trys to reclose door. Also door ajar light in dash remains on. Cannot trust warning display if door is properly shut. Have had problem checked and told the door ajar switch is malfunctioning. Happens 90% of the time.
Door ajar light is on and door is closed.also interior lights stay on and this is very dangerous driving at night.Ford will not fix it, no recalls.people had the sensor replaced on door and light came on again.wasted time and money.
When you closed the door the sensor sounds like the door is open. Lights stay on and is impossible to turn on the alarm. Caused damaged to the battery. You need to close the door several times because the sensor keep indicated that the door is open.
- Carolina, PR, USA
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The door latch sensor does not work. As I am driving it detaches and signals to the car that the door is ajar while it is not. This cause the doors to unlock and the lights to turn on. While I am driving it becomes dangerous because the doors are not locked. Also, as one is driving and the lights turn on unexpectedly it could affect ones vision. Its seems it is a defect in door that is damaging the part. Many have had them replaced and after a while becomes defective once again.
I was driving my friend and her 9yr old to the store, my door lock sensor was not working and said door ajar so I was unable to lock the doors in drive I tried and they whould just unlock. My friends child was able to open the door while I was going 45mph she could have fell out. This door ajar problem has been happening off. The dome light stays on and im unable to lock the doors. I just bought the car used so its not under warranty. It is a huge saftey issue and I guess after reading the hundreds of complaints about the same issue that nothing is going to be done untill there is a death instead of trying to avoid one. Also I heard the police version of the Explorer had a similar problem and Ford recalled it right away why not the consumer it seems like they dont care about the consumers safety. Please help before someone actully gets hurt.
2013 Ford Edge with 30,000 miles on it. Door ajar alarm and light come on after vehicle is underway. Overhead lights come on blinding driver at night. Lights and switch remain on despite repeated attempts to slam door while driving. Smell of gasoline while idling indicates fuel leaking from system posing fire hazard. Defective parts create dangerous situation for driver and passengers.
The driver door ajar sensor is malfunctioning causing multiple problems. Doors don't lock automatically when in motion. It causes cabin lights to remain on once driving lights are on creating visibility issues. This also causes some of the door locking options to malfunction. When driving or stopped it generates false alarms or warnings.
Right before our 3 year warranty expired the "drivers door ajar" warning light came on. We checked it out and other items and all seemed to be ok. One or two days later it came on again and cleared when we shut the door several times. Now 8 days out of warranty it seems to come on almost all the time and won't clear. Also, the dome lights stay on too. I called the dealer and said it would cost me $125 bucks to diagnose plus repair. He said I could call Ford. I called Ford and spoke to kevin who created case # cas7689552, but got disconnected. His statement was to bring it in to a dealer and then they would decide what they would do for me after inspection. I really thought Ford would just fix this. I then called back and spoke to kendra who was nice but same thing. I asked her what she thought I could expect and she said in the best case I would be responsible for a portion of the bill. I looked online and saw one guy take the whole door off to fix and another who cleaned for a temp fix. There were a lot of other people reporting same problem. This has to be an engineering flaw and Ford knows this. It is also unsafe to drive after dark with your inside dome lights on and your door chiming. Please get a recall on this! I don't know what to do yet but I cannot afford a $500 repair bill on something so stupid as this. Shame on Ford.
Left rear door ajar warning message stays on, even when the door is closed. The interior/dome lights stay on while driving, even at night time, so it is hard to see to drive. The dome lights stay on as even after the car is parked and turned off. The doors do not lock while we are inside our vehicle. This is a huge safety issue for myself, and my growing family. For one, not being able to lock the doors to keep ourselves protected and safe inside our vehicle has me very concerned. This vehicle is suppose to be our family car that I feel safe and secure in with my spouse and children. Also, driving at night while the dome lights continue to stay on prevents me from seeing everything properly at night. I seriously fear for the safety of my family while driving this vehicle this way. This is our family car that needs this door latched replaced due to a faulty latch. Please, send out the recall. Help me protect my family and those around me from any accidents that may happen due to this faulty door latch. I hope this reaches some one who can help prevent my family from any accidents, and who will help others stay safe that have this vehicle problem. Thank you for reading my cry for help.....updated 10-27-15 the consumer stated when the door was locked. The alarm kept going off, because the system was detecting the left rear door was opened. Also, the interior lights kept coming on for a while, and eventually they went out. They would come on periodically since the system sensed the left rear door was ajar. Updated 01/15/16.
At first I noticed that even though the door behind the driver was properly shut the door ajar light was still on it was for a few days until now the interiors lights now won't go off when I leave the car and activate the alar.
Driver door ajar notification, dome lights and mirror lights stay on. Comes on when driving. Dont always know if the door is closed properly or not. Took it to dealer they temporily stopped it, then it started again.
The drivers door ajar light stays on 90% of the time while driving down the road. When you shut the vehicle off and even if you remove the keys the lights all remain on as if you had the doors open and run the battery dead, only shows drivers door, all other door sensors are fine! I am an avid Ford owner but I see so many others having the same issue, I hope to see a recall to fix this problem or our next vehicle might not be a Ford!
Drivers door ajar light remains on even after door is shut, causing dome light to continue to stay lite. Info states shift to park whenever come to stop.
Driver side door will shut, but inside will show "ajar" with all dome lights on. After numerous times (20+) of opening and closing the door, it will sometimes finally close to stop showing ajar and lights will turn off. In my opinion, this is a safety hazard if driving at night as I've experienced already once with my door not willing to close properly at night, and having to drive with all dome lights on (huge issue). Went to a Ford dealer that says they will run a diagnostics test to see what's wrong, but there are hundreds if not thousands of complaints already on-line of people having the same issue and this still hasn't been addressed by Ford for a recall. Many are saying the costs are from $250-$500 for repairs to get it fixed. For a 2 year old car, this should not be happening!
Door ajar warning comes on when the door is shut due to faulty sensor in drivers side front door. Interior lights stay on causing a hazard to driver at night.
Driver door ajar warning light stays on when door is shut. Door locks will not lock upon movement of vehicle when light is on. When trying to lock the vehicle after turning off, interior and puddle lights stay on, draining battery. This has gotten progressively worse over the past six months.
The driver door ajar alarm started going off, and the doors unlocked while the car was moving on the interstate. It has now happened several times both while driving down the road and when getting in the vehicle. Now, the dome light and outside marker lights remain on and drain the battery when the vehicle is in park because the sensor isn't reading that the doors are closed.
A D V E R T I S E M E N T S
- Fairview Park, OH, USA