This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When the door is shut, vehicle continues to state the door is ajar. This causes the interior lights to stay on. When the lights are on, it is not possible to see out of your rear view mirror. Because of this, when you back up, you cannot see anything behind you.
My interior lighting stays on when I am in reverse because the drivers door ajar is always on, I almost hit my neighbor and cliped his dog because it is impossible to see out the back window when backing while the interior lights are on. This is a huge safety problem. I have filed on this before but now it has become a real problem. What if I had hit my neighbor? safety issue.
My driver door sensor constantly tells me that my driver door is ajar even when the door is completely shut, causing the doors not to lock, interior lights to stay on, a consistent beeping noise alerting me, and draining my battery several times. This is unsafe.
2013 Ford Edge recently starting showing "door ajar" indicators on my message center. Additionally, this message causes a "shift to park" message on the message center as well. What started out as a random message is now a daily message and I have to open and close doors repeatedly in an attempt to get rid of the message. Night driving is no longer an option as I am blinded by interior lights when I can't get the sensor to engage and recognize that the doors are closed. During the day I run the risk of having a drained battery if I can't see whether or not the light has gone out when I exit the vehicle. When the sensor doesn't function correctly my keyless entry is useless as well. I feel this is certainly a safety issue, Ford even lists the door ajar warning switch assembly and lock lever assembly under "safety" in my certified pre-owned coverage guide. I am paying the $100 deductible to have the switch reset as the dealer doesn't want to replace something the doesn't have to. Ford should just bite the bullet and issue the recall for this, they listed it under the safety category to stay it's not a safety issue is wrong. If the switch issue was the flip and the light warning didn't illuminate when in fact the door was open that wouldn't be a safety issue? I think not. I have always had Ford, this used cpo Edge is closest auto I had to new in my life, I have never had any problems with my other used old Ford, I'm disappointed how Ford management is handling this. Ford issue the recall and lets get this done.
I am very concerned about my door ajar problem that I am having with my vehicle. I have children and if the door ajar is on the doors do not lock. It also makes the dome lights stay on. Another problem is that when I stop my vehicle it constantly is making dinging noises and telling me to put the car in park and shut my door. I am still very concerned about all these issues, especially for my children. I have not seen any recalls out for this issue and I have seen many issues on the internet about this going on in several Ford vehicles.
- Hershey, NE, USA
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The driver side door latch has failed resulting in inability to lock the doors while the vehicle is in motion. Additionally, as the door is not being sensed as being closed, the interior lights remain on along with the door ajar light. This drains the battery. The inability of the doors to not stay locked as a result of this latch failure is a safety issue.
The dash says that the door is ajar when it is closed. I have seen where there have been numerous complaints about the sensor or latch going bad. I am having similar problems.
My door ajar light started coming last week and won't go off. I an positive the all doors are closed. It is very disruptive while driving, when the vehicle slows at signal lights, in intersections or in traffic the alarm comes on. Also, I was in a completely dark parking lot with people and cars moving around and the interior lights wouldn't go off. I could not see outside because of the interior lights. The door locks will not function in this state either. Someone could have easily gotten into the vehicle with me. Help!
Ford Edge 2013 problem with sensor or other causing driver door alarm to activate after door is shut. Dome lights stay on; door is completely shut but message states that "driver door is ajar". message and alarm sometimes comes on when driving. Sometimes takes several tries repeatedly shutting door to get alarm and lights to turn off. This should be a recall. Problem has occurred several times in the past week.
Door ajar warning comes on and will not go off. Interior lights remain on and none of the vehicle locks will latch because vehicle believes a door is ajar, when in fact it is not. The issue began about 2 weeks ago (October 10, 2016). I was able to open and shut door to turn the senor off the first few times the door ajar light came on and that solved the problem...temporarily. At this point the door ajar light remains on, interior lights remain on when vehicle is parked and turned off, battery is drained due to lights staying on unless I disconnect the battery and doors never lock - not when vehicle is in motion, not when it is parked.
When the driver's door is closed securely the door ajar light and warning sound activate almost daily, more often on cooler mormings. After numerous attempts to close the door securely the problem persists and has been happening for several months. The door ajar warning also happens when the vehicle is in motion on city streets, highways and at all speeds without warning or as a result of unusual driving conditions. In addition, when the vehicle is in motion, all of the doors unlock when the door ajar warning activates and the interior dome light is enabled making the vehicle, in my opion, unsafe to drive and occupy. This problem is dangerous, especially at night and at highway speeds. Had I known of this problem existed before I purchased the vehicle I would not have purchased any vehicle made by Ford.I am now aware the problem is well documented and widely known on social media and through comments I have read on various consumer websites. I do not recall the first time this problem occured, but the last time was today while taking my daughter to school. I am requesting a recall for the entire door assembly that controls the door ajar warning system.
"door ajar" light remains on even when door closed. This results in locks not working, interior lights no turning off etc. This is the 2nd time this has happened. ! year ago, Ford 'cleaned' the sensor and that worked, - for a year!
My car, Ford Edge 2013 has a problem with the driver door sensor which shows that the door is not closed causing the alarm bell to stay on, the interior lights won't turn off, had to have a jump start. Took to Ford dealer and was charged for repair. Quite expensive for me to pay for what Ford should be paying for. I understand that are quite a large number of owners with the same problem. Also smell exhaust fumes when shutting shutting off the engine as I get out of the car. Coming from engine compartment. Understand this is also a problem for other owners. These factors together should be reason for the NHTSA to get involved and force a recall to review our groups problems. I paid $229 to clean contacts. New parts much more expensive. Help us with this.
Suddenly the vehicle no longer registered one of the doors as being closed. It always had the door ajar warning on the screen and the dome lights stayed on and doors wouldn't lock while driving as if a door was open. This made it difficult to drive at night because all the lights would be on in the car. Also, my 4 year old was able to reach and open the door while the car was in motion so I had to take the car into the dealership to have it fixed immediately before one of my children was hurt. The car only has approximately 40,000 miles on it and is well cared for but out of warranty so the repair cost us 474$ and I was out of a vehicle for two days.
Driver's side door ajar light stays on. Maybe one out of ten door closures will turn off light. As a consequence interior dome light stays on and drains battery. Problem occurs when vehicle is stationary but continues when vehicle is in motion.
The "door ajar" light comes on even though the door is properly closed. Doors will not lock while car is in motion. Dome light will not turn off when car is stopped. The problem began two weeks after the car came off of warranty and has been doing this intermittently ever since.
Car door ajar message ad dome light on at all times, low electrical power, caused the battery to go bad, latch on door problem, car would not lock, car stationary and you could not lock the door to start car
Door ajar warning light stays on even after door is closed. Interior lights stay on even after door is closed. Door sensor issue. Almost wrecked when interior lights came on while driving-the door sensor light came on without the door being opened. We took the vehicle to the Ford dealer and they said they could not find the issue.
A D V E R T I S E M E N T S
- Tipp City, OH, USA