This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Edge. While driving 25 mph, the headlights failed to illuminate without warning when they were activated. The contact called sunland Ford (15330 palmdale rd, victorville, ca 92392) and the parts were ordered. The vehicle was not diagnosed or repaired. The VIN was unknown. The failure mileage was 79,000.
Driver side door gives warning of door ajar when door is cocompletely shut, causing the safety of my 5 year old and I to be compromised by the vehicles inability to lock the doors while in motion as well as leaving the interior lights on which impairs evening visability. Lastly it continues to provide a warning alarm which impairs drivers concentration and ability to maintain Focus and safety on the road and on other drivers as well as driving safety procedures. Problem.is intermittent amd will happen when parked or randomly while driving. Problem persists even after slamming door, which can cause further damage to the proper functionality and safety of the vehicle that is controlled through the doors control pannel. If issue persists I plan on filing with the BBB in regards to this issue and the negligence of Ford in this hazardous compromise on safety for those in the vehicle, especially in cases including youth and children.
Door ajar light on dash always on when ignition key is inserted - doors securely latched - dome lights stay on, draining battery - doors won't lock for safety in motion - dealer trying to act like they never heard of it, although thousands mentioned online - vehicle has 30600 miles
The doors sensors of the driver and passenger doors are faulty, causing the car to register them as "open" all the time. This causes door locks to default to unlocked, even while driving, regardless of speed. This causes a fall hazard, a carjacking hazard, and an abduction hazard for me and my children. It also causes the overhead lights to stay on while beginning to drive until the car reaches speeds over 10 mph. This causes a problem while in reverse in parking lots, as the lights decreases visibility to almost nothing and prevents me from seeing cars crossing behind me and parked on my passenger side.
Drivers door ajar warning light on with all doors closed, overhead lights illuminated and audible warning as result of defective switch or associated electronic devices or other mechanical component installation,
The contact owns a 2013 Ford Edge. When starting the vehicle, the driver's door sensor would chime and the interior lighting would remain illuminated. The contact stated that the door would not latch correctly. The vehicle was taken to sunset Ford (11700 gravois rd, St. Louis, mo 63127, (314) 472-7109) where it was diagnosed that the driver's door latch sensor malfunctioned. The vehicle was repaired, but the failure recurred two years later. Upon exiting the vehicle, the interior lighting would remain illuminated for a long period of time. The contact would have to start the vehicle and turn the vehicle off to reset the interior lighting to turn off. The vehicle was not taken back to the dealer or an independent mechanic. The manufacturer was not notified of the failures. The failure mileage was approximately 40,000.
The contact owns a 2013 Ford Edge. While shifting into park, a "shift to park" message appeared and a beeping sound was heard. The contact also stated that the interior lighting and instrument panel lighting remained illuminated after exiting the vehicle. The contact would have to re-enter the vehicle, restart the vehicle, and shift the gear shifter several times until the message and interior lighting turned off. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repairs. The manufacturer was notified of the failure and referred the contact to NHTSA. The contact researched the failure online and found other owners with the same failure. The failure mileage was approximately 55,000.
1. the 'door ajar' sensor is telling the car that the door is always open. As a result, the interior lights stay on all the time, which causes visibility issues while driving at night. It also leaves the lights on even after the engine is turned off and doors are locked, which drains the battery, and has caused my wife to be stranded a couple of times. We replaced the switch and a year later, we are having the same problem again. Our daughter often drives the car to college at night and has been stranded at least twice after getting out of class at 10 pm. This problem has gone beyond a nuisance and is now a safety issue. When I called Ford dealer to complain again, they told me they can fix it, by replacing the switch assembly on the door lock, for $400. So far, this sensor has been replaced twice in 4 years and it looks like it will need to be replaced again. 2. over the last few weeks, the light for "shift to park" come on randomly. Most often, it is when my wife is stopped at the light. The moment she takes her feet off the break, the light comes on and stays on until she steps on the gas and the car starts to move. We took the car to the dealer and they were not able to find any problems. Right after leaving the dealership, at the stop light, the light came back on again. We took the car back to the dealership and they said if we wanted them to look at it, they will have to charge us another $140 for the tests. Either the dealership service people don't know what they are doing or they have a good scam going. They charge people and tell them there was nothing wrong with the car, and have them bring it back again for another charge.
The left rear door ajar notification light on the dash will not go off, even though the door is shut. Which means the dome light stays on and the doors will not lock. This happened when the door was opened, but no matter how many times, or how much force is used to close the door, the notification won't go away, and the doors won't lock while in motion.
The door sensors in this vehicle do not sense that the door is closed when it is. This leads to being unable to lock the doors while driving, it also causes the interior lights to remain on when the car is off even after the door is closed and the car is locked which drains the battery. Occasionally, the door will sense that it is closed after slamming it. This has led to an arm injury that I sustained when attempting to do this repeatedly from the inside of the vehicle. This is an ongoing issue and not a one-time occurrence.
Door ajar constantly comes on and off when driving. Interior lights stay on as car thinks door is open. As several others have stated...I'm waiting for the day when I get in the car and battery is dead as we can not turn off lights ! just called jim click Ford and they have found no recall on this problem...therefore I have to pay over 500 dollars to fix weird how over 150O people are having this issue with vehicle but Ford doesn't think it's a problem. I guess an "accident waiting to happen" will change that thinking. When interior. Lights automatically come on at night when driving I will do my best to see the road and cars around me. Thanks Ford!
When the drivers door is shut, the sensor will show that it is still open and while driving at night, the overhead lights come on at random times and stay on sometimes one minute, sometimes 5 minutes and it makes it very difficult to see and is very dangerous. The door is shut but the door ajar light as well as interior lights come one. I have had this "fixed" by Ford a year ago and it is still happening.
The door ajar light is always on and the interior light stay and which causes the battery to die. I have to open and close the door numerous times in order to get the interior lights off. Sometimes the door won't even catch and has flown open while driving with my 8 year old child in the vehicle
A D V E R T I S E M E N T S
- Hesperia, CA, USA