This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear lift gate sensor broke at 20K.it would start to close then would open automatically. It had to be force closed.it took 2 weeks for the part but by then the lift gate motor was worn out too.I had to wait 2 more weeks for that part to completely repair the electric lift gate.at 36K my collision warning sensor often wouldn't work while driving.it stops the warning from alarming when the car in collision dange and it stops the car cruise control to automatically adjust the cars speed to keep a safe distance. The dealer said the bumper was damaged and the sensor was pointing down but don't know how that can be with no visible bumper damage.at 38K my drivers side door sensor almost always says the door is ajar as soon as entering and indicator illuminates and chimes and the interior light stays on for a period and the car can't be locked at this time all while driving.sometimes there is chiming with no indicator lights to what the problem is while driving.often the shift to park lights and chimes with the door ajar warning while driving and when the car is in park and after it is turned off. Now there are is a constant warnings chiming and flashing before 39K. The car canted be locked when the door falsely indicates its ajar.
Driver door sensor will randomly say that the driver door is ajar. It also automatically turns the dome lights on as part of the alert which is in turn burning up my battery. I am unable to lock the vehicle when the sensor is malfunctioning which causes safety issue by leaving my vehicle unlocked. This is a major issue.
Door ajar light stays on running interior lights causing battery usage even when door is closed. Trying to open and close door while driving to eliminate door ajar could cause accident. Ford needs to recall on this issue and fix.
I have a 2013 Ford Edge and the drivers side door ajar indicator remains illuminated even after the door is shut. It was intermittent at first, but now the system always thinks the door is ajar. When I lock it with my keyfob, it locks but the lights stay on and it honks twice, indicating that it thinks a door is open. This will cause the cars interior and exterior lights to remain on for an extended period of time, draining the battery. This is ridiculous. Not to mention the dome lights staying on while driving at night is a safety concern because it impedes my ability to drive safely because I can't see outside as well with lights on inside.
I have a 2013 Ford Edge which began experiencing intermittent issues with the driver door ajar switch at approximately 50K miles. The switch was repaired by a Ford dealer at approximately 61K miles and within 6 months began to reoccur. Now a year later at 79K miles it comes and goes most everyday it is driven. Some days it is when you first get in the vehicle, other days it may suddenly unlock the doors at highway speeds and sound the alarm telling you to place the vehicle in park and close the door. This is a clear safety hazard that Ford should be made to correct. Blinding lights at night, doors that will not lock or unlock while driving down the road poses a safety risk for children operating doors as well as the adult occupants. Not to mention the security risk when driving through a questionable area and the doors will not lock. The constant distraction for the driver and occupants anytime you take your foot off the brake from the audible alert telling you to place the car in park and close the door. This is a serious issue that appears will not be corrected until enough people die. It has been a known issue for years and still no recall. All at the risk of the victims that bought these cars from Ford. Why should the owners of the vehicles be forced to pay Ford to repair these defective components every 6-12 months. Why should the public be exposed to the risk of crashes from the distraction and people having to repeatedly slam their doors while driving down the road to try and satisfy the defective switches? the NHTSA needs to force Ford to develop a permanent fix for this issue before kids fall out of a moving vehicle.
- Moseley, VA, USA
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A warning panel declaring that the driver's side door is ajar comes up when the door is not ajar whether we are driving or stationary. Also, another panel directs me to put the vehicle in park when accelerating from a stop. When the door is ajar the interior lights come on which is dangerous at night because it diminishes visibility. It is a safety defect.
Hundreds and hundreds of people with this specific model and year are reporting the same issue of the door ajar sensor going out. Some people say it is happening repeatedly even after repair. Ford hasn't recalled it though, and it is costing as much as $750 for consumers. Mine has been out since just after buying the car. The fact that the repairs are not even working permanently is a bigger issue too. This is clearly a manufacturer problem and needs to be resolved by Ford. This is a constant issue regardless of motion. Stationary vehicles and moving vehicles alike are showing this issue.
Door won't stay locked when car is in motion. I have small children and the doors won't lock when I'm driving. Door alarm keeps going off, showing that door isn't latched properly.
1. the 'door ajar' sensor is telling the car that the door is always open. As a result, the interior lights stay on all the time, which causes visibility issues while driving at night. It also leaves the lights on even after the engine is turned off and doors are locked, which drains the battery, and has caused my wife to be stranded a couple of times. We replaced the switch and a year later, we are having the same problem again. Our daughter often drives the car to college at night and has been stranded at least twice after getting out of class at 10 pm. This problem has gone beyond a nuisance and is now a safety issue. When I called Ford dealer to complain again, they told me they can fix it, by replacing the switch assembly on the door lock, for $400. So far, this sensor has been replaced twice in 4 years and it looks like it will need to be replaced again. 2. over the last few weeks, the light for "shift to park" come on randomly. Most often, it is when my wife is stopped at the light. The moment she takes her feet off the break, the light comes on and stays on until she steps on the gas and the car starts to move. We took the car to the dealer and they were not able to find any problems. Right after leaving the dealership, at the stop light, the light came back on again. We took the car back to the dealership and they said if we wanted them to look at it, they will have to charge us another $140 for the tests. Either the dealership service people don't know what they are doing or they have a good scam going. They charge people and tell them there was nothing wrong with the car, and have them bring it back again for another charge.
You can be driving and the door ajar light will come on which turns the interior lights on making driving at night very difficult due to the unexpected lighting that reduces visibility greatly at an instance. Also it may take several attempts closing the door to get the door ajar light to go out causing one to wonder if the door is truly closed or not.
Driver's door falsely indicating ajar. First occurrence was at 29K miles and local Ford dealer cleaned it per tsb 15-0013 and the system worked fine for a period of time. Issue would reoccur sporadically for varying duration. It is now a daily issue and needs to be replaced and is "not a warranty item". this issue presents a serious safety issue while driving at night as the interior light comes on as if the door was opened causing reduced visibility as well as removing Focus from the road to manually override the interior lighting system.
The contact owns a 2013 Ford Edge. When the vehicle was started, the heater did not work without warning. The vehicle was taken to the dealer (sethwabley Chevrolet in ada, ok) where the software was resettled. The failure recurred a year later. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure was not repaired. The failure mileage was approximately 39,000.
The contact owns a 2013 Ford Edge. The contact stated that the wrench warning indicator flashed and the vehicle had a sudden loss of power. The vehicle had to be turned off and restarted to reset the code. The check engine warning indicator also illuminated. The vehicle was taken to an independent mechanic who diagnosed that the throttle body needed to be replaced. The vehicle was not taken to a dealer. The manufacturer issued a technical service bulletin, but there was no recall to provide a solution. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
The contact's wife owns a 2013 Ford Edge. The contact stated that while driving at 45 mph, the vehicle stalled without warning. The contact also stated that the steering wheel became difficult to maneuver. The vehicle was taken to an independent mechanic. The dealer was not notified. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred to the NHTSA hotline and no further assistance was provided. The approximate failure mileage was 65,000.
Driver's door switch failed. Continuously receive driver door ajar warning when the door is securely closed. Interior lights stay on for extended periods of time when vehicle is not moving or moving slow.
The driver side door ajar light will not go out. At first after closing the door several times the light would go out, now the door ajar light stays on.
Door ajar light keeps coming on. Ford fixed at around 38,000 miles now it has come back. I was told they would do the cheap fix and it would return and that has been the case now I am out of warranty. Ford this is a safety issue and should be a recall. If the dome light stays on at night or doors wont lock this is a huge liability. Also its sets off the alarm and drains my battery.
A D V E R T I S E M E N T S
- Lake Mary, FL, USA