This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door ajar light on dash always on when ignition key is inserted - doors securely latched - dome lights stay on, draining battery - doors won't lock for safety in motion - dealer trying to act like they never heard of it, although thousands mentioned online - vehicle has 30600 miles
A couple weeks ago the "door ajar" warning light appeared. I've repeatedly checked the condition of the doors and light doesn't go off. I've read of the problem on line and it seems to be a common issue, expensive to repair, and known to cause issues with the battery life and operation of the locking/electrical system.
- Pierre, SD, USA
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My 2013 Ford Edge keeps telling me my drivers side door is ajar, it keeps beeping when I am driving, the doors will not lock and the interior lights stay on. The interior lights stay on when I try and lock the car when I arrive home and they don't go off and drain the battery. I only have 25,900 miles on my car and I feel that this is a safety issue and should be a recall.
The doors sensors of the driver and passenger doors are faulty, causing the car to register them as "open" all the time. This causes door locks to default to unlocked, even while driving, regardless of speed. This causes a fall hazard, a carjacking hazard, and an abduction hazard for me and my children. It also causes the overhead lights to stay on while beginning to drive until the car reaches speeds over 10 mph. This causes a problem while in reverse in parking lots, as the lights decreases visibility to almost nothing and prevents me from seeing cars crossing behind me and parked on my passenger side.
Drivers door keeps telling me door is ajar. I have to close the door and open it several times to clear the message. If you don't clear the message, it could kill your battery. I have seen many complaints from Ford owners on this exact issue.
The driver side door says it's ajar when it's closed. And you cannot lock the vehicle and the light stay on longer. It's only on the driver side front door. The light comes on when the vehicle is moving
'driver door ajar' notification is present while in motion in spite of door being closed/latched. Doors won't lock while in the car (whether in motion or stationary) & alarm cannot be set because of this. Several times, the notification wasn't present only to pop up while driving & doors unlocked & wouldn't lock again. Sometimes notification goes away but it's been increasing in frequency the last month & a half. "driver door ajar" notification is present more often than not. Safety is an issue & frustration is high. Slamming the door doesn't work. Shutting the door lightly doesn't work. Shutting the door normally doesn't work. There's no rhyme of reason to it. Regarding "when did this happen", it's been happening for the last month & a half (beginning of Sept until now).
Driver's side rear door is indicated as always open/ajar. The on-dash warning shows up when the vehicle is started. When vehicle is driven in reverse, the interior lights stay on. When the vehicle is driven forward, the lights fade out but the doors to not lock automatically. This is a safety concern. When the vehicle is sitting in my garage, the convenience lights will randomly turn on. This started happening close to two years ago and was intermittent. Now it is very consistent. I used 10/15/2017 for this report since I don't remember when this first happened.
Battery drain from something. Car battery will go dead for no reason. I've had to have car jump started 5 times in 3 weeks. No getting battery saver mode is off. Battery will test good with proper voltage. Then it will test at 9 volts. Jump it and it will be fine and charge. Then it will go dead again. Something is draining the battery and Ford has no clue but to say let's put a new battery in. And then the new battery will go dead.
Vehicle was in motion when all systems, including power steering stopped during a left turn. Upon inspection, battery was dead. Prior to this, the "door ajar" warning indicator was light, despite the door being latched. Certified Ford service center said that the door was indeed latched, so there was no safety issue there. However, didn't inform that it would drain battery. Occasionally, the vehicle parking headlights would come on, along with dome light when not in operation.
Drivers door latch. Door is closed and door ajar alarm stays on causing battery drain if you don't get it to go off. Battery has went dead 5 times because interior lights won't go if door ajar alarm is on. This also causes door locks not to work. Fords fix is to service the latch with cleaning that lasts only a couple months at $250. To replace latch can be in excess of $500 for a $50 part. A battery can only take going dead so many times. Battery's can cost well over $100 dollars to replace.
Drivers door ajar warning light on with all doors closed, overhead lights illuminated and audible warning as result of defective switch or associated electronic devices or other mechanical component installation,
Driver side door ajar detection is faulting. When the door is closed often times the door is detected as open, the alarm keeps going. Result: I can't lock the doors and the constant alarms are very distracting and annoying.
Purchased car Jan 2017, started having troubles 5 months later + sunroof won't open, then when does, won't close. Go to put in park, tells you car isn't in park when it is and seat won't move! airbag light comes on at random and stays on. Of course it goes off when you take it to the dealership! low air tire pressure light comes on and stays on no matter the temperature outside. No problem with tires... trying to talk to anyone on the cars phone feature hasn't worked since week 2... keeps dropping calls even when sitting in the same place which is extremely frustrating when talking to my truck driver husband! happens whether driving or stationary! really starting to feel like we got stuck with a lemon here and no money for another car!
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- Mitchell, NE, USA