This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door ajar warning comes on which makes thee interior lights stay on, when this warning happens the doors will not lock. Tonight, it was especially dangerous when this warning happened after dark and the interior lights stayed on while driving home which is a 20 minute commute. It makes it difficult to see what's happening outside the car, especially when you live in the country trying to Dodge deer becomes 100% harder with interior lights on.
Drivers side rear door will randomly set the cars alarm off saying the door is opened when in fact the door is closed. This has drained my battery once, needing a new replacement. I replaced the door switch because Ford dealership told me it was bad ($400) and it still randomly goes off. This issue has left me stranded several times due to the battery being drained.
The door sensor to let the car know the door was closed, failed, resulting in a constant "door ajar" message. This occurred on the driver side door and started shortly after I purchased the car (used) in 2017 and was no longer covered under warranty. For the better part of the past 2 years I was able to repeatedly open/close the door until the sensor recognized that the door was actually closed, but that no longer became an option as of 9/9/2019. No matter how many attempts were made to open/close the door, I could no longer manipulate the sensor. Two impacts occurred as a result of this: 1. the car doors would not lock. Since the car believed the door was ajar, every time you would go to lock the doors, the car would automatically unlock them. This poses a safety issue. 2. the interior dome light remained lit, resulting in a dead battery. I had no choice but to spend approximately $350 dollars to have the sensor replaced. I have seen many, many complaints online from Edge owners with the same issue, yet Ford is not being held liable for faulty equipment. This is an unfair expense to pass on to the consumer. If the issue is not identified as a "recall", the least that could be done is for the issue to be fixed at no charge by Ford, if/when the issue arises for the owner.
Door ajar symbol keeps coming on even when door is closed. Light stays on when driving and signals to shift to park and close door. Very distracting when driving and can cause an accident
The "door ajar" sensor is faulty and has come on after closing my door and while driving even though all doors are shut properly. I went somewhere and parked my car and left for several hours. When I closed my door, the "door ajar" sensor was faulty and remained on which subsequently kept the cabin lights on and eventually drained my battery and left me stuck. I have also witness the sensor go off while driving and I have had to open and close the door while the car is moving to try to stop the chiming of the sensor. As a safety concern, this can result in you being distracted while driving or stranded with a dead battery. This is unacceptable.
- Plano, TX, USA
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Passenger door ajar light comes on when door is shut. The doors will not stay locked because of this. Unsafe to stop at light or parking as anyone can open the passenger door and get in. Driver side door ajar fixed under extended warranty yrs ago- same issue now again. Driver power seat rocks backwards when getting in or if solid stops- very unsafe as you are not in control of car when it's rocking- fearful that it will brake loose. Quote from dealer was $1600! I paid extra when buying car for leather and power seats- they should not break and should be covered by Ford
July 21, 2019 driving along on a 35 mph road and car just stopped accelerating when pushing gas pedal. Wrench indicator appeared and had to put car in neutral to safely pull over. Car did restart after shutting off. Same incident happened an hour later going the same speed. We researched and found the numerous other Ford Edge same complaints that the throttle body was in need of replacement. Had it replaced and car is running smooth with no problems. This was a very scary and concerning issue. I can't imagine being on the expressway like others have experienced. Ford make this right and put out a recall.
2013 Ford Edge current issue: Without any warning brakes started hissing and screeching. In the same day the brakes were hard to press and did not stop the car and then they were loose to the floor, but they did not stop the car. I googled and found out that some vehicles with the same year 2013 have a recall, but my VIN was not included. The symptoms lead to a failing break booster. My cars information system check does not show any warnings, brakes say ok, but I am not able to drive my car. The brakes are not grinding. Twice I had to swerve onto the shoulder of the highway to avoid rear ending the car in front of me. This is frightening to occur to anyone without a system warning.
The door ajar light is staying on, as well as the map lights. Runs the battery down. The map lights come on at will including during the night. Wife has gotten in the Edge and the door ajar light will come on and it starts beeping. Ford has been aware of this door switch since 2007 and refuses to recall all the cars and trucks that have this switch. I have gone on line and there are millions of complaints. We are if fear of this casing a fire or worse yet for some reason not allowing the air bag to deploy in a crash. My wife is scared to drive this SUV and Ford refuses to acknowledge there is a problem and a recall is needed.
The door ajar light stays on when all doors are securely closed. The light randomly comes on while driving or while parked. This causes the dome light to remain on, which drains the battery.
The "drivers door ajar light" stays on even with the door securely closed. I had to slam it a few times, which I feel is improper procedure, to disengage the light. Upon securing vehicle, the interior lights won't disengage. This drains the battery life, where upon I need to buy a new battery. While driving at night, the interior light stays on, which makes it hard to see. Is there or will there be a recall for this very important problem "?"
"takata recall" the warning light that L passenger door is ajar stays on -- even when door is closed. This apparently drained the battery; had to jump the car to get it started. The dome light stays on. This has especially been a problem for the past several weeks. This occurs whether the car is stationary or in motion.
Door does not close properly. Door ajar light always goes off even after slamming the door shut. I have had this fixed by a dealership twice and it still doesnt work and the doors wont lock and the battery dies. This happens when shutting the door when statiinary.
The electric components in my Ford Edge is a major safety harazd with locking the SUV rear doors both left and right of my SUV.very very concern with the safety aspects as I am a parent of 2 kids age between 10-12 years old...I need reassurance that Ford will recall my 2013 Ford Edge SE SUV before there's a very very serious situation.please help me to help my family safety...thank you
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- Fredericksbrg, TX, USA