This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Edge. The contact stated that after the front driver side door was closed, the door ajar warning light illuminated. In addition, the contact stated that all doors failed to lock. The vehicle was taken to an independent mechanic where it was diagnosed that the latch and the door ajar switch needed to be replaced. The vehicle was repaired. The contact also mentioned that the exterior light failed to illuminate intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.
Get driver door ajar alarm when driver door is closed, which keeps dome light on, won't allow doors to lock when driving, and when driving and go from stop to drive get alarm shift to park because it senses door is ajar. This has been repaired and repair lasted about 6 mo. Have to shut door several times before it senses door is closed and then on some occassions alarm will not go off at all.
Falutly drivers side door latch sensor. My door ajar light comes on and the interior lights won't go off. When driving the console screen beeps every minute to tell me my door is ajar. Rearview camera don't work
The contact owns a 2013 Ford Edge. The contact stated that while driving at various speeds, the door ajar warning indicator illuminated when the door was secured. The contact stated that the failure would occur intermittently. The contact also stated that when turning the vehicle off, the interior lights would remain illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000.
- Castle Rock, CO, USA
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Door ajar warning and door chiming. If door does not close properly lights stay on draining battery leaving owner stranded with dead battery. While driving door chiming constantly going off distracting owner while driving. Problem happens while driving and while parked
The contact owns a 2013 Ford Edge. The contact stated that the vehicle door ajar alarm functioned independently and remained illuminated. As a result, the interior lighting remained illuminated and the vehicle door did not lock. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The VIN was invalid. The failure mileage was approximately 22,400.
The contact owns a 2013 Ford Edge. The contact stated that the vehicle stalled when a right turn was made at 10 mph. The maintenance warning indicator illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired and the failure recurred. The manufacturer was not notified of the failure. The VIN was excluded from NHTSA campaign number: 14V495000(electrical system). The failure mileage was approximately 37,045.
Ca. passenger door says ajar after shutting door. Can open and shut over and over and sometimes it will go off, other times will not. Causes lights to stay on when vehicle is running and not running. Safety concern: The doors will not lock, leaving the back doors unlocked with small children able to open the door. Everytime the vehicle stops the annoying alert sensor signal keeps going off. There should be a recall on this, I see it is very common for this vehicle.
Door ajar drivers side will not go off, lights remain on, unable to get them off. Inability to lock doors, dome light remains on causing night driving hazard, false door ajar prevents driver from knowing real door ajar situation
Door ajar warning indicator lights. Lights stay on and if you lock the door with key and walk away you have a dead batter they next day. Repeated shuting of door will some times will reset door ajar but it eventually fails completely and repeated slamming of door does nothing. Pulled fuse to interior lights to keep battery from dying.
The contact owns a 2013 Ford Edge. The contact stated that the driver side door ajar light remained illuminated. The vehicle was taken to the dealer for diagnostic testing, which located a failure at the driver side door sensor. The vehicle was repaired. The VIN was not available. The failure mileage was 44,000.
When closing drivers door interior lights remain on will not shut off after repeated trys to reclose door. Also door ajar light in dash remains on. Cannot trust warning display if door is properly shut. Have had problem checked and told the door ajar switch is malfunctioning. Happens 90% of the time.
The driver's side door sensor is not working. We have to slam the door several times for the door to close. Right now my husband has been in the garage for over 20 minutes trying to get the Edge to recognize that we shut the door. The vehicle is currently off and no keys in the car. You can also sit in the car and shut the door with the key in the ignition and it will not recognize that you have closed the door. The problem occurred last fall and was occasional, but has been consistent in the last month.
Passenger door says ajar after shutting door. Can open and shut over and over and sometimes it will go off, other times will not. Causes lights to stay on when vehicle is running and not running. Safety concern: The doors will not lock, leaving the back doors unlocked with small children able to open the door while car is in motion.
The door sensor does not register the door as being closed, I have taken the car to the Ford dealer several times, both while still under warranty and now no longer under warranty, and the problem recurs on both front doors. This is a well known flaw, with youtube videos on repair and service. Should be subject to a recall.
The contact owns a 2013 Ford Edge. When the vehicle was started, the driver side door ajar warning indicator illuminated. The contact opened and closed the door, but the warning indicator was still illuminated. The contact stated that the warning indicator was illuminated and the interior lights remained on while driving. While driving approximately 10 mph, the vehicle failed to slow down when the brake pedal was depressed. While making a right turn, the park assist warning indicator illuminated. After the contact made the turn, the park assist warning indicator was no longer illuminated. The vehicle not taken to the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 42,000.
My driver side door ajar error message stays on when the key is on and when driving. This is a safety issue as I cannot reset it and a warning beep continues as the error cannot be cleared. Started a month ago and would randomly appear now it stays on. Also when I lock my car now with the remote it beeps twice not once. I feel there could be an issue with security now too.
A D V E R T I S E M E N T S
- Grafton, OH, USA