This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Edge. While driving approximately 35 mph, the vehicle stalled without warning. The vehicle was restarted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 23,967.
The contact owns a 2013 Ford Edge. The contact stated that an unknown front door latching mechanism failed to properly register that the vehicle door was closed. As a result, an internal warning message informing the contact to put the vehicle in park and close the door displayed. In addition, the contact stated that the warning message chimed until the vehicle was placed into the park position. The contact further stated that when the vehicle was stopped and turned off, the interior light failed to function properly and shut off causing the battery to be drained. The vehicle was taken to be diagnosed where the contact was informed that the door lock mechanism needed to be replaced. It was unknown if the vehicle was repaired. The manufacturer was not made aware of the issue. The failure mileage was 55,000.
Door ajar light stays on, we have to open and close it several times to get the lights to go out when the car is turned off, when the car is on it causes the warning chime to constantly sound.
Driver door ajar warning stays on when door is closed, in park and in drive, and will not recognize the door is closed. Safety issue is lights stay on making it difficult to see when driving at night. It also does not shut off the overhead lights after exiting the vehicle, which has drained and ruined the battery(which I have replaced because I was left stranded several times) this vehicle has 54,000 miles on it. This complaint needs to be reviewed and a recall issued to repair this.
- Forney, TX, USA
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Door adjar signal turns on while driving. Interior some light turns on as well. Inability to lock doors while in car or exiting vehicle. Faulty door switch.
The contact owns a 2013 Ford Edge. The contact stated that while parked, the passenger door ajar warning light illuminated when the door was closed. In addition, the interior lights illuminated for a longer period after exiting the vehicle. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 39,800.
The contact owns a 2013 Ford Edge. The contact stated that after starting the vehicle, the driver side door ajar warning indicator illuminated and the alarm activated. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
While vehicle still under warranty on July 1, 2015 took vehicle to dealer for door ajar light not going off. On 12/7/2015 took it in again but had to pay a deductible since the 36 month warranty/mileage had expired. First the dealer kept the vehicle over night to fix but the second time they stated that I had to pay the deductible for a door latch. I asked the rep several times what was done before and why that I had to pay for something that the workmanship did not last and she stated I'll have to see but never gave any information when I picked the vehicle up. Ford should recall for door ajar problems and I should get my deductible back.
Driver's door switch malfunctioning causing vehicle to think left front door is ajar, even when it's securely latched. This causes the car to emit a constant warning chime while the key is in the ignition under any operating conditions: Vehicle off, accessory, key on, not running, and in run. The chime also sounds each time the brake pedal is released after each stop, with the chime overriding the turn signal sound. Interior lights do not shut off at low speeds, obscuring vision at night. Also, all door lock function is overridden (automatic and manual), allowing any door to be opened at any time - whether vehicle is in motion or not. In my specific case, the door ajar warning could occasionally be cured by aggressively slamming the drivers door shut several times. Our vehicle has the extremely expensive and inherently fragile acoustic glass installed, which shattered when the door was slammed with the window in the down position. I am replacing the faulty latch and door glass myself at my own expense, but I intend to seek reimbursement from Ford either through a recall or potentially through a small claims lawsuit.
Drivers side door ajar indicator continuously going off when door is shut. Continues to stay on after several attempts to shut door to make alarm go off. Makes it a driving distraction.. has been an ongoing issue and we just took it to the dealership to have repaired. Our extended warranty will not cover the problem and the dealership wanted over $500 to repair. We cannot afford the repair right now so we have to deal with it until we can. Again, a major driving distraction
The door ajar like stays on while door is closed. The door is closed. I have to open and close the door several times to get it to shut off. The inside light also stays on until the door ajar light goes off. The other doors do not lock while this is happening. This is a real safety hazard and should be fixed by Ford under a recall
Door ajar sensor constantly turns on and won't shut off - at times I have to slam the door 10+ times to get it to shut off. All interior lights stay on and doors don't lock. Very unsafe conditions. It has gone on for 6 months and I have finally had enough. Cost to get it fixed it $300. Once this recall goes thru I will be requesting my money back. I see they recalled several years worth of vehicles of Ford, just not the newer ones. Rip off.
Driver door alarm beeps when door is closed. Interior lights stay on. This occurred earlier this year and Ford 'cleaned off' the sensor. Started to happen again several weeks ago. Ford is replacing the sensor, but we have to pay for this because the issue has not qualified for a recall. Please submit a complaint if this is happening to your 2013 Ford Edge.
It started sporadically and now it is an every turn the key occurrence. The driver door is closed. The car will 'sense' it is not closed. During this time, it will not lock, the interior lights, sensing the door is open will remain on. Takes several attempts of slamming the door for it to register that the door is closed. Occasionally, during driving, it will all of the sudden show and beep the driver door is open and will unlock all 4 doors. Today, while entering the vehicle to go to work, it happened as usual however, this time, regardless of how many times I closed the door (slammed, gently pushed it) it would not register closed. I had to turn the vehicle off, restart the vehicle, close the door 4 times for it to register that the door was closed. This vehicle has 38K miles.
The contact owns a 2013 Ford Edge. The contact stated that after the front driver side door was closed, the door ajar warning light illuminated. In addition, the contact stated that all doors failed to lock. The vehicle was taken to an independent mechanic where it was diagnosed that the latch and the door ajar switch needed to be replaced. The vehicle was repaired. The contact also mentioned that the exterior light failed to illuminate intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.
Get driver door ajar alarm when driver door is closed, which keeps dome light on, won't allow doors to lock when driving, and when driving and go from stop to drive get alarm shift to park because it senses door is ajar. This has been repaired and repair lasted about 6 mo. Have to shut door several times before it senses door is closed and then on some occassions alarm will not go off at all.
A D V E R T I S E M E N T S
- Wethersfield, CT, USA