This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door ajar warning light will not go off when drivers door is completely shut. This causes dome lights to stay on until car is moving causing a visibility problem. Doors will not lock even when locked manually doors will unlock by itself while car is in motion causing a child in back seat to open a door while the car is moving and possibly falling from car.
Both front left and rear left door sensors show that the doors are open although its fully closed. Therefore the cabin lights stay on and the doors cannot be locked. My 2.5 year old daughter opened the door while I was driving although the doors were supposed to locked.
My truck displays "shift to park" when in park and the indicator is not illuminated whether the engine is off or on. I had to replace a battery due to this problem. Even though the car is off the electronics stay on drawing power because it's not sensing the vehicle is in park. This problem is widely known and Ford has a tsb for the shifter but no recall. I've had nothing but problems with this vehicle and will not purchase another Ford again.
I have an issue with a sensor on the vehicle. I have a "door ajar" light on when the door is closed. It is on the driver door and no others. I know this is a common issue with Ford SUVS and just want my vehicle down for documentation. If any further information is needed by me please email or call me.
- Naples, FL, USA
Search CarComplaints.com for these popular complaint phrases...
Rear drivers side door ajar light coming on when door closed comes on while driving, causing alarm and all interior lights to come on. Stays on even when door is closed and latched. Dealer says door latch must be replaced, even though door is properly latching.
Driver door latch; door won't lock or stay locked intermittently; door ajar light comes on when the door is closed. When the intermittent problem occurs, the doors unlock, the dome light comes on, which makes it difficult to see while driving at night or early morning. The battery is draining-the door ajar light causes the interior lights to come on when the vehicle is parked. It will not lock from outside the vehicle intermittently. This started earlier this month an is becoming more frequent. This needs to be addressed now! from my research, this is a long standing issue with Ford products.
The driver's side door ajar warning appears even when the driver's door is completely closed. Resulting in multiple errors within the sync system and the inability to turn off the cabin lights. This problem can occur while stationary or in motion.
When the door is shut, vehicle continues to state the door is ajar. This causes the interior lights to stay on. When the lights are on, it is not possible to see out of your rear view mirror. Because of this, when you back up, you cannot see anything behind you.
My driver door no longer registers as 'closed' when it is in fact closed. This problem has progressively worsened for a couple months. The problem with the door not registering as latched and closed means that you are unable to lock the door while the car is running. Every time you attempt to lock it automatically unlocks it. At this point I have removed all interior lights (that stay on) so I can operate the vehicle safely at night until I have time to get this fixed. I'm just six months past the normal 3yr/36K miles warranty period and Ford dealership is quoting a repair charge of nearly $500 to fix this issue. I understand this is a common issue and has been part of a large recall for other Ford vehicles, but not at this time for the Edge. It's a real nuisance. I'm concerned about not being able to lock the doors while operating the vehicle.
Driver side door ajar mechanism is faulty and will not read my door as closed resulting in being stranded with a dead battery. After being fixed it continues to reappear.
Door ajar switch on drivers door malfunction. Indicates door ajar at all times, thus doors do not lock while driving, interior lights remain on, dash tell-tail light and warning signal. Unsafe condition exist because of failure of locks for child safety, during vehicle movement. Also unable to engage vehicle locks and alarm system due to faulty switch, as vehicle does not recognize the door is closed.
My driver door sensor constantly tells me that my driver door is ajar even when the door is completely shut, causing the doors not to lock, interior lights to stay on, a consistent beeping noise alerting me, and draining my battery several times. This is unsafe.
Drivers side door sensor states that the door is ajar. This leaves the interior lights on. The inability to lock the door. It also depletes the battery because the computer is still active.
Door ajar light comes on when all doors are closed while driving, after exiting the vehicle. It appears to be related to the driver's door. I have to close the door several times and very hard. In fact, I have to slam it so hard I fear I may break the window. It is a tremendous safety issue. All the doors will unlock while driving because the sensor is not registering. This is my second time dealing with this matter. The first time it was covered under warranty...ugh!
Door open sensor remains active even when doors are closed. This is a safety concern because auto-locking does not function, interior lights remain lit and indicator lights/alarms do not shut off. This is an ongoing problem and can only be solved by repeatedly opening and closing the door until the sensor activates, which doesn't always happen. The problem started about 30 days ago.
Driver's side rear door sensor door ajar. Took to dealer in jc, ks $315 problem "fixed"April 2016. July 27, 2016, I put my mother's stuff in backseat and lock door. "ping and a plink" and something falls to the bottom of door. When I reach my destination, the door will not unlock. Car was stationary.
Door ajar light stays on even with door closed. Will not allow me to lock it sometimes. Keeps interior light on wearing out the battery. Problem is persistent.
2013 Ford Edge recently starting showing "door ajar" indicators on my message center. Additionally, this message causes a "shift to park" message on the message center as well. What started out as a random message is now a daily message and I have to open and close doors repeatedly in an attempt to get rid of the message. Night driving is no longer an option as I am blinded by interior lights when I can't get the sensor to engage and recognize that the doors are closed. During the day I run the risk of having a drained battery if I can't see whether or not the light has gone out when I exit the vehicle. When the sensor doesn't function correctly my keyless entry is useless as well. I feel this is certainly a safety issue, Ford even lists the door ajar warning switch assembly and lock lever assembly under "safety" in my certified pre-owned coverage guide. I am paying the $100 deductible to have the switch reset as the dealer doesn't want to replace something the doesn't have to. Ford should just bite the bullet and issue the recall for this, they listed it under the safety category to stay it's not a safety issue is wrong. If the switch issue was the flip and the light warning didn't illuminate when in fact the door was open that wouldn't be a safety issue? I think not. I have always had Ford, this used cpo Edge is closest auto I had to new in my life, I have never had any problems with my other used old Ford, I'm disappointed how Ford management is handling this. Ford issue the recall and lets get this done.
A D V E R T I S E M E N T S
- Colleyville, TX, USA