This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Received a door ajar message for driver side door on instrument panel and interior light would stay on even though door was closed. Doors would not lock while driving and would hear a constant dinging sound and would receive a message on console saying shift to park. The door latch had to be replaced on 3/13/17 and cost $590. The mileage on this vehicle is 42,716 when the latch failed and was repaired.
The door ajar warning light keep coming on for my drivers side door even though all doors are closed and fully latched. The lights stay on after the the car has been parked and all doors closed, causing the battery to drain quickly. The warning will also come on while I am driving and each time I come to a stop. Problem is intermittent. It will do it most of the time and then occasionally, the door ajar will work properly.
Sensor for driver door keeps coming on when door is clearly shut. This causes battery to drain, interior lights to remain on, doors to not lock, and constant beeping. Researched it and tens of thousands of people have the same problem and are paying $300+ to fix it and having it happen a year later again.
Door ajar light remains on when door is shut and interior lights stay on. In addition, each time you stop and resume driving the chimes ding which distract driver. If you do not notice interior lights are on when you lock your car, battery will be dead when you return. In addition to a increased possibility of a motor vehicle accident this defect also subjects you to being victim of a crime when you return to a stranded vehicle and have to wait for assistance to arrive.
The contact owns a 2013 Ford Edge. While driving various speeds, the door ajar indicator was constantly displayed. The contact stated that the failure affected the door on the driver's side. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,760.
- St. Louis, MO, USA
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The contact owns a 2013 Ford Edge. The contact stated that the dome light inside the vehicle remained illuminated when the vehicle was parked and locked. As a result, the vehicle alarm sounded and the driver's door ajar sensor indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the switch mechanism inside the door fractured and needed to be replaced. The failure was remedied, but recurred after six months. The vehicle was taken to the dealer who again diagnosed and replaced the switch mechanism. The failure recurred. The manufacturer was made aware of the failure and stated that there was no recall. The failure was not repaired. The failure mileage was 31,797.
Door ajar light stays on and have to slam door several times to get it to finally go out. Interior lights stays on until door ajar light is cleared and of course doors won't lock while door ajar light is on. This happens when the car is stationary.
I have been having a problem with the driver's door of my '13 Ford Edge limited indicating that it is ajar (warning and interior lights on) when it is not. In order for it to quit, I have to either very firmly close the door (slam it) or open and close it a few times until it senses that it is in fact fully closed. It is also draining my battery because when I exit the vehicle sometimes the interior lights stay on. There have been a few occasions that I had to jump start my car. The door ajar light stays on when the vehicle is parked and in motion.
The driver door ajar switch/alarm remains on when the drivers door is firmly closed when stationary and when in motion. This causes the dome light to remain on which makes it hard to see, dangerous, to drive at night. The doors will not lock when driving which can be unsafe. This condition is constant on any type of street or any parking situation. My Edge had around 31,000 miles when this problem started.
The driver door ajar light stays on at all times even though all doors are fully latched. The interior lights stay on making dangerous driving conditions at night. The doors will not lock when the car is in motion. The door ajar bell goes off at all times, even though the doors are fully latched.
Door adjar light stays illuminated even when door is shut. Dome lights stay on causing battery to die. Vehicle chimes while driving causing mild distraction.
For the past several months I have been having a problem with a message telling me that the driver door is ajar. The message tells me to put the car in park and shut the door. After several tries to get the message off, sometimes it will work but most of the time I end up shutting and reshutting the door to get the message off. And while the message is on the interior lights stay on. Sometimes I spend hours trying to get the message off. I have been told that it is a sensor. This needs to be fixed. A recall must be made to take care of this problem. Also, in addition to the lights staying on, the doors will not lock. It is very annoying and not safe. Also, I am worried that the battery will run down. I am getting to the point that I don't even want to drive the car.
A light indicating 'door ajar' randomly appears even though door seems to be closed. There is no solution except to repeated slam door shut multiple times until light disappear. Ford refuses to cover this problem under warranty.
Car is stationary. Door ajar sensor is showing the interior light remains on which make it dangerous to back up at night. This also causes the battery to die. Door ajar chime constantly going off every three to five minutes.
Door ajar light remains on when door is closed and latched causing interior lights to remain on until a certain speed is attained. Also door locks do not work when the warning light is on.
On three separate occasions in the last three months the door ajar sensor has malfunctioned on the Ford Edge. These issues surfaced twice with the driver's door and once with the rear driver's passenger door. Despite being closed, the sensor activates to show that the door is ajar. The lights on the vehicle stay on, the alarm sounds. The repair costs for this problem are around $500 per incident. A quick search of the internet finds this to be a reoccurring problem for many Ford Edge owners but no one at Ford or the government will help address the problem. I'm writing for you to investigate this issue.
Door ajar light on from bad door sensor on drivers door. This is our 2nd Edge with the exact same problem. The issues caused by this is the battery drains, lights stay on inside vehicle with no way to turn them off other than by removing fuses and doors will not lock as it thinks the car doors are open.
Door ajar warning stays on even though door is closed. Very annoying and frustrating. Have to close door multiple times to get it to go off. Car has only 36,000 miles on it. Afraid may run battery down because lights won't go off. Tired of having to keep slamming doors to get it stopped. Researched and found other of their models did this and were recalled but for some reason they won't do the Edge.
Driver door ajar light has started coming on regularly even though all doors are shut. Sometimes it happens while driving and I get a "shift to park" warning. I then have to pull over and slam the door shut several times to clear it. It's becoming a hassle and lights stay on so it drains the battery. This is a defect and Ford should issue a recall and fix this issue. It's a safety hazard as far as I'm concerned.
A D V E R T I S E M E N T S
- Frederick, MD, USA