This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Edge. While driving at any speed, the dome light remained illuminated. Also, while idling at any stop, the vehicle beeped and the door ajar indicator illuminated. Additionally, the contact stated that the door locks did not lock. The failures were not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.
The door ajar warning for my drivers side stays on all the time, even when door is securely closed. This has caused interior lights to remain on and battery life to be drained. The doors will not lock while driving.
The left door ajar sensor light stays on after all doors are closed securely. The doors do not automatically lock after starting to drive. The dome light stays on for a long time. The warning signal beeps every time we step on the brake and is very annoying.
- Wadena, MN, USA
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The door ajar light is coming on even when the door is closed. This is preventing the dome lights from turning off in order to drive and also draining the battery. Is is a safety issue at night and when I park my car and the battery dies.
The door ajar light will not go off on my 2013 Ford Edge when the door is securely shut. This causes the interior dome to remain on while driving causing a serious driving obstruction and dangerous condition. It is also draining the battery.
Door ajar light stays on. Have to slam the door at least 3-4 times before it goes off. Had it looked at the dealer only to have them only clean the door latch. When problem returned they told me that it was no longer under warranty, too many miles and would cost over $350 to replace door latch. There is clearly a problem with this as my vehicle is not the only vehicle doing this. The other concern besides the door possibly flying open, is having to replace the battery as the dome light stays on for a long period of time after shutting the car off and not being able to lock the car because it thinks the door is ajar. This problem happens when the vehicle is stationary and in motion.
The contact owns a 2013 Ford Edge. While driving 35 mph, the "driver's door ajar" indicator illuminated while the door was closed. The vehicle was taken to a dealer for diagnostic testing, but the contact was not aware of the results. The dealer offered a temporary repair, but the vehicle was not repaired. The manufacturer stated that they could not assist because there was no recall. The contact was advised to return to the dealer. The approximate failure mileage was 27,000.
Door ajar sensor light and interior lights will not shut off when door is closed. Will not always lock if sensor believes door is ajar. Takes many attempts to get sensor to turn off.
Door ajar continues to stay on despite doors being closed. Unable to lock doors (all doors) while driving. Interior lights stay on. Interior lights come on while driving making it difficult to see at night. Unable to lock doors with keypad. Unable to tell if door is actually closed or not while driving.
At 89000 miles I keep getting a "driver door ajar" warning while I am driving. I looked online to see that many people have the same issue with this vehicle at or about the 90K mile mark. The battery will drain because the car thinks the door is open, the lights stay on in the car thus draining battery.
My "door ajar" sensor light stays on even when the door is shut. I can not lock my doors when the light is on. It has also run down my battery so I had to replace my battery.
Driver side, rear passenger "door ajar" is constantly lit on the dashboard. Despite repeated verification that the door is closed, the warning message remains. This means the doors won't lock, the cabin lights don't turn off and the audible alarm rings. There has been no injury or accident at this time. Door appears to be latched, but warning indicator stays on. Remains while driving or stationary.
The latch caused a problem so the vehicle kept giving me a "door ajar" warning. Since it thought the door was ajar, the interior lights would not go off, eventually causing a dead battery. This was a problem driving at night since the interior lights were on continually causing it difficult to see. It also was a problem for me, as a woman I didn't feel I could use my car for activities, especially in the evening, if I had to worry about coming out to a vehicle with a dead battery and no help available. I had this repair through my local shop, so I could trust using my car. The cost of the repairs was $392 which was not covered by warranty. There have been recalls on most of the Ford models for this year, but not the Edge. Same problem...why aren't we getting the repairs needed at not cost.
Driver's-side door constantly says "door ajar." Light on dash does not go out. In-car alarm constantly dinging, saying the door is open, when it is clearly latched. Automatic door locks do not work. Cannot use keyless entry because the car believes the door is open.
A D V E R T I S E M E N T S
- La Grange, NC, USA