This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brake booster went bad & the vehicle is not covered by the Ford extended warranty 13N02. Being that the booster is vacuum controlled the engine will occasionally die while in traffic.
After purchasing my 2013 Ford Edge SEL from a used car dealer, I noticed that the car would brake it self and come to a complete stop at 55 miles an hour. This scared me so I went to the Ford dealer Riser Ford in Hot Springs Arkansas about the problem. The dealer told me that no codes came up for the brake problem and nothing could be done until a code came up. I took the care to my mechanic and he told me that after driving the car himself he checked the temp on all four rotors and the front drivers side rotor was 30 degrees warmer than the rest. So either the sensor or module must be bad. This vehicle is dangerous to drive when your brakes lock up at high speed or at any speed. Ford should be sued for not correcting dangerous equipment.
I was driving home from work on a flat road no bumps or anything and my car was shaking like it was going over a speed bump and this loud sound happened like something fell off the car, and then immediately after that my brakes werent working anymore, we took it to a mechanic and they said its the brake booster and that my car is known to have this recall but that Ford doesnt have it announced as a recall and I would like to take it to Ford to fix it since its a known issue
Purchased this vehicle in April 2021. 1st time I was braking to make a right turn onto a side street and I lost all pedal. Waited a few minuets and the pedal came back. 2nd time was in June, braked harder to avoid a car that cut me off and the same thing-pedal went straight to the floor. This time longer to get the pedal back-stopped the car and pumped up the brakes. Took me about 15 min to get any pedal back. 3rd time was just 2 days ago-Started to brake at a red light and no pedal. Pulled off and tried to pump up the brakes again but nothing happened. Waited 30 mins on the side of the road to get my brakes back. Each time my speeds were different-15 mph-60 mph-45 mph. Each time I had my kids in the car and now I don't feel safe driving this car. This is nothing new, there are Forums about this exact thing.
- Southampton, NY, USA
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The contact owns a 2013 Ford Edge. The contact stated while reversing out of a driveway, the brake pedal was hard to depress. No warning lights were illuminated. The contact stated that the vehicle was taken to the dealer or the independent mechanic immediately after the failure. The contact stated that the failure was intermittent. The contact researched the failure and found a manufacturer recall for the brake booster for the 2010-2017 Ford Edge. The contact stated that her VIN was not included in the recall. The vehicle was then taken to the dealer however, no diagnosis due to the COVID pandemic. The dealer confirmed that the VIN was not included in the recall. The vehicle was taken to an independent mechanic who diagnosed the failure and determined that the brake booster needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact to call NHTSA for assistance. The approximate failure mileage was 50,000.
While driving the edge at 35mph when stepping on the brakes the pedal was vary stiff and don't engage, then suddenly the brakes engage and nearly lock up, when nearing a stop sign or light as slowly coming to a stop the brake pedal fades and can be pressed to the floor. There were no warning light or notification of errors. Took to Local Ford dealer and they performed a Brake Booster replacement under extended warranty and the vehicle was given back. The issue was not resolved and taken back to dealer who test drove and agreed it was a safety issue. Dealer says that the replaced Brake Booster was defective and they have ordered another. I expressed my concern that a bad booster would not explain that the pedal would go to the floor. We shall see
My 2013 Ford Edge SE Brakes failed in April of 2021. I first had brakes checked after failure incident I was out of town in Salina KS. LAGROON AUTO SVC INC said found nothing, repaired wheel bearing LR $448.71. Had another near miss accident in Kansas City, MO a car ran in front of me car brakes failed to stop, I swerved into next lane in front of car in that lane to avoid accident. Called MOBILE AUTOMOBILE MECHANICS OF KANSAS CITY, I was told it was Brake Master Cylinder and would cost $1,100. I rejected that cost. I took vehicle to AAMCO AUTO REPAIR. Brake Master Cylinder was replaced for $387.01. Brakes failed again next day had another mishap with braking. Returned vehicle to AAMCO. Diagnostic done. I was told it was the Anti Lock breaks, and I need to take vehicle to dealer. I took vehicle to Dealer THOROUGHBRED FORD. I gave them diagnostics from AAMCO. I was told there was a Brake Booster recall on my car, and looks like that is maybe what the problem is. Make appointment. I brought car in was told further inspection showed it not brake booster, it is HCU HUDRAULIC CONTROL UNIT. Make another appointment will cost $1,600. I cannot afford that much more money. I went home looked on internet about 2013 Ford Edge HCU, found that failed HCU Is a common problem for this vehicle. I called other brake repair shops to see if could get better price was told due to pandemic parts were backed up and would be several months before could receive part. I was in several near misses of having an accident in an fairly new 8 year old vehicle. There is no recall on HCU when this is a common problem that can potentially cause someone their life, like it almost did me. I had to trade this vehicle to REED GMC BUICK because I needed reliable transportation to travel to help my elderly parents. I will also report to other agencies about this problem.
brakes pedal goes slowly to floor some times, cant be properly diagnosed rear brake calipers sticking, replaced them and pads, pedal still not always good. lots of edge owners have this issue, no help from ford, without replacing entire brake system from begining to end then no guarantee that it wont recur. this system should not be this unreliable.should be a instant recall on these cars.like the ford truck brake recall now
On Wednesday July 28, 2021- While driving my vehicle, without any warning lights or any other symptoms I noticed a loss of braking power and the pedal went all the way down to the floor luckily I was on a backroad with no other cars in front or behind me. I immediately pulled to the side of the rode and waited a few minute before proceeding. I was then able to drive to a local repair shop where it was diagnosed that the brake booster had failed. After investigation and seeing that an extended warranty was provided for this part by Ford the repair shop called a Local Ford dealership but was told my car was not part of the warranty. I contacted Ford and was told the although my vehicle was in the build year as the extended warrantied vehicles, my vehicle was built in October, the warranty period covered vehicle built up until March of 2013. I had the brake booster replaced at my own expense.
Brakes failed due the power brake booster, was replace at the shop. The shop that the vehicle was towed to confirmed that the brake booster along with the check valve and line failed and needed to be replaced. There were no warning lamps or messages to indicate failure other than the brake petal feeling soft and a squealing noise.
My wife an I have 3 kids. An the rear driverside door latch reads 90% of the time that the door is open but it's not. At night we have to open an shut the door atleast 30 times to get the lights to go off in the Ford edge. Recently on a new issue we lost our brakes. Had to pay to replace the brake booster and master cylinder. As the mechanic got it together he went to bleed the brakes an only front driver an rear passenger bleed. The other 2 wouldn't bleed at all. Which made me get a tow truck an had to take it to corwen Ford in Springfield, mo today.
It is believed by driver that booster hose has failed. This became apparent when driving through New Orleans on I-10 westbound. When I came off interstate exit to a street near where I was going, I had to almost stand on brake pedal to stop and keep from rearending car in front of me. I checked my brake fluid and it was full with no leaks. There are no leaks on inside under brake pedal. This vehicle is a 2013 Ford Edge SEL AWD assembled ay Oakville, Ontario, Canada. There was no dash lights that came on to indicate that there is a malfunction. My vehicle may also have an electrical light problem to which I am not aware of.
Brakes hiss are spongy and then get solid and hard to stop vehicle. Vehicle was made in Oakville plant where 2013 Ford Edge-??s have been identified to have known issues with brake booster (Ford program 13N02) although they say my Ford does not qualify even with only 60k miles.
Hissing sound when the brake pedal was depressed and then the stiffness in the pedal itself. There was little to extremely little braking power and was very difficult to slow and stop the vehicle. Took the car to a local repair shop and determined that it was a faulty brake booster. They felt that it should be taken to the dealer, which I did. I did find out that this is a very common problem with the same make and model Fords. A Customer Satisfaction program 13N02 was launched but not for my vin. This is a very dangerous situation feel that more investigation should be done on this particular product.
This is not an unknown problem to NHTSA or Ford for covered vehicles. Brake booster failed, causing serious problems with the ability to stop the vehicle. For other 2013 Ford Edge and Mercury MKX vehicles, this repair is covered (NHTSA 10054925), while some of these vehicles are not covered for some reason, including this VIN. The brake booster failure on this vehicle presents no less of a safety issue than that of the covered vehicles, which received a Ford 10 year extended warranty on the brake booster. No warning lamps, messages, or other symptoms.
This is a vigilant preventative report. There aren't any warning lamps, failures or messages yet and I sure am glad. But the symptoms were noticed on May 21, 2021 after I returned home from getting my emissions done. I noticed both front tires were streaming wet with liquid and at first I thought I had run over something. Then today May 30, I needed to run to the grocery store but before I left I had my son look underneath the hood because I thought maybe a fluid or freon may have caused the scene but soon found out that there is no way for any fluids to penetrate to the tires because there is a solid panel separating the mechanisms underneath the hood from the wheels and tire. That made me take a closer look at the inside of the wheel covers/caps and low and behold you can see because of the dark color of the fluid in the wells of the wheels; brake fluid has been spewing now, both times as far as I can tell. I don't know how long it takes for the fluid reservoir to become empty, but I sure wouldn't want to be driving my vehicle when that happens. So this is in my opinion a "Life or Death" Safety Hazard and would really be appreciative for an immediate response! I need your suggestion as soon as you're able to, what should be my next step. I am a senior citizen and I purchased this 2013 vehicle as my future retirement vehicle in 2014 and retired in 2017. I believed it would be a nice, sturdy well-built and reliable vehicle for years to come. I've owned many a vehicle and have never had any major brake issues during all those years, just regular maintenance on brakes and other expected low maintenance. Never anything of this magnitude to put my life in danger. Wow! An 8 year old vehicle with just under 73,000 miles on the odometer driven less that 50 miles per month, I wouldn't have ever thought this could happen. Hopefully, there is a Safety Recall for this model as well. Still researching....
A D V E R T I S E M E N T S
- Greenville, KY, USA