This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The headlights have been a porblem from day one. We changed them to a brighter bulb and we cant seem to get them adjusted. Door ajar has been replaced on the right rear and now is doing the same thing on the right front passenger door. Now the brake pedal seems "hard" when we push it and I have seen recalls for the brake booster yet it shows our Edge has no recalls. We will be taking it to our mechanic to be checked.
My 2013 ford edge has the sunroof rails broken. i think because they are made out of plastic. So the only thing holding the front of the glass is some wires to prevent it from the glass from catching air and catching air borne which will shatter the glass. Im really scare to take the freeway.
Drivers side front door 'door ajar' always staying on. Even after door is closed. Battery drains because dome light stays on. Happens when driving and when parked.
I have a problem with 2013 Ford Edge receive a message advising the left rear passenger door is ajar even when the door is securely shut. Checked on internet found numerous complaints citing this same problem with the Ford Edge involving all different doors. Received a letter from Ford Motor Company entitled customer satisfaction program 19N09 wherein they advise of a problem with the door latch on the 2013 Ford Edge specifying the same problem I am having and advising they will replace the door latch on the drivers side door. It is my position they used the same type setup on all doors on the 2013 Ford Edge, they are aware of the defect and want to limit their exposure by limiting the program to the drivers door. There is a safety issue or concern prompting this program or Ford would not have initiated the program and it would apply to all doors on the vehicle as evidenced by my problem with the rear door. I did contact the Ford customer relationship center and was advised the program was limited to the conditions listed in the letter. This door ajar warning has come up when the vehicle is in motion and when stationary.
Front passenger door latch failure. Symptoms could not close door. Latch mechanism was free to move, but would not lock into place when door closed. Door was parked in driveway, unlocked car, opened door, entered vehicle, tried to close door. Door would just not latch closed. Manually moved door latch mechanism back and forth. On other doors, the latch would lock into place, and could be 'unlocked' by opening using door handle. On affected door, the latch would only move back and forth freely. Took to Ford dealer today. Diagnosed as faulty latch assembly. Approximately $250 for the part, and $250 for labor.
The drivers door intermittently doesn't recognize when its closed. The drivers door ajar light will come on and the other doors will not lock. The dome lights stay on for a short distance.
"takata recall" the warning light that L passenger door is ajar stays on -- even when door is closed. This apparently drained the battery; had to jump the car to get it started. The dome light stays on. This has especially been a problem for the past several weeks. This occurs whether the car is stationary or in motion.
Door does not close properly. Door ajar light always goes off even after slamming the door shut. I have had this fixed by a dealership twice and it still doesnt work and the doors wont lock and the battery dies. This happens when shutting the door when statiinary.
Front driver door ajar signal. When starting the car, the driver door ajar signal appears when door is closed. Engine on signal appears, interior lights remain on, shift into park signal appears. Door locks do not engage while vehicle is driven. Safety is compromised with unlocked doors while driving. Cleaning of contacts does not alleviate problem. Ford Motor Company should recall or repair vehicles regardless of warranty.
Takata recall this is the second time my 2013 Ford Edge limited has had this problem, two years ago we had to spend $650 on getting our driver side door latch now our passenger door latch is doing the same thing when we are driving the door will just fly open with no type of warning. Sometimes before we start driving it will say driver door open. Ive read multiple reports of this happening and Ford is yet to do something about this problem. My wife could fall out while I am driving or vise versa. Something needs to be done before someone winds up dead and Ford has a lawsuit on there hand.
Stationary 2013 Ford Edge drivers door latch freezes and will not unlock. When I do get the door open from other side it won't close and latch. I have to repeatedly slam door hard to get it to latch. Ford garage in past lubricates the latch inside the door but it's a temporary fix. Dealing with this every year.
I bought my Ford Edge from a dealership and 4 days after having it I was driving on a highway in the rain and the back sunroof shattered for no known reason. I took it to a Ford dealership and they said it's inconclusive to why it broke
Water leak in the cab of the vehicle do to sealant gaps in a panel on the front driver side to the point were water was pooling on the rubber mats. I see that there were previous recalls for this problem however my vehicle was not included in the recall. I would like for my vehicle to be considered in this recall.
"door ajar" light on dash remains on even when doors shut securely. This causes inside lights to remain on, and buzzer to buzz. Problem continues during vehicle in use
A D V E R T I S E M E N T S
- Charlotte, NC, USA