This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
-?? What component or system failed or malfunctioned, and is it available for inspection upon request" The left back door sensor malfunctioned. Yes, it can be inspected once the battery is charged or replaced. -?? How was your safety or the safety of others put at risk? It would not automatically lock the doors while driving. The vehicle is used to transport children. It would say the door is open despite it being closed and locked. The alarm would randomly go off with no one around. -?? Has the problem been reproduced or confirmed by a dealer or independent service center? The sensor malfunctioned so much, my battery is now dead. It has not been confirmed by a dealer or service center. -?? Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, it has not been inspected by anyone yet. -?? Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" The messaging system would randomly tell me my door was open despite it being closed. It became more and more frequent as time went on. Before my battery died, it was happening 3-4 times a night.The issue first appeared in May or June of 2021
The contact owns a 2013 Ford Edge. The contact stated that after entering the vehicle and closing the door, the door ajar warning light illuminated. The vehicle was taken to bell cole Ford Lincoln located at (2119 greenup ave, ashland, ky 41101) where the door latches were replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 56,000.
The contact owns a 2013 Ford Edge. The contact stated that the door ajar warning indicator was constantly illuminated even though all the doors were closed. The contact stated as a result, the interior lights in the vehicle remained illuminated. The vehicle was taken to bill collins Ford where it was diagnosed that the driver-side door latch needed to be replaced. The manufacturer was notified of the failure however no further assistance was offered. The failure mileage was approximately 88,000.
The contact owns a 2013 Ford Edge. The contact stated that when the vehicle was started, the front driver side door ajar and the 'place the vehicle in park' warning lights illuminated. The contact stated that the failure recurred intermittently and caused the doors to not be able to lock. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 38,000.
- Gulfport, MS, USA
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The contact owns a 2013 Ford Edge. The contact stated that the door ajar indicator randomly flashed for an extended period of time. The contact constantly had to open and close various doors. The interior lighting and door ajar warning indicator continued to flash. The vehicle was excluded from a manufacturer recall to address the door ajar failure. The manufacturer was notified of the failures. The vehicle was not diagnosed or repaired. The failure mileage was not available.
The contact owns a 2013 Ford Edge. While driving various speeds, the door ajar indicator was constantly displayed. The contact stated that the failure affected the door on the driver's side. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,760.
The contact owns a 2013 Ford Edge. When the driver side door was closed, the "door ajar" indicator illuminated and a bell-like alarm sounded on the instrument panel. The contact also stated that the doors remained unlocked. The vehicle was taken to the dealer where it was diagnosed that the door switch was stuck and that the door switch assembly needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The failure recurred several times. The vehicle was not repaired. The failure mileage was approximately 19,000.
Opening/closing driver side door; driver door ajar light stays on when door is closed which leaves on interior lights after exiting the vehicle. It has started to occur more often within the last month, approx 85,000 miles. When the driver ajar light is on my door locks will not engage/initiate during driving like they should normally do. Contacted used car dealer and they suggest the charge to fix can range from 195.00-450.00, depending on the issue, sensor replacement etc.....
The contact owns a 2013 Ford Edge. While the vehicle was stationary, the "door ajar" indicator remained illuminated while all of the doors were closed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 89,000. The VIN was not available.
The contact owns a 2013 Ford Edge. While stationary, the vehicle displayed "door ajar" when the driver's door was already closed. The contact had to open and close the door several times before the "door ajar" warning went off. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 54,000......updated 03/08/17
When driver side door is shut, the inside lights stay on and the door ajar warning light stays on. Door does not lock and door chime continues making it unknown if door is truly shut and secured when driving down the road. While driving the door ajar light has come on, cabin light turns on causing dangerous situation at night.
The contact owns a 2013 Ford Edge. While operating the vehicle, the door ajar sensor would erroneously activate. The failure indicated that the front passenger side door was unsecured. The vehicle was taken to an independent mechanic who diagnosed that the door sensor was faulty. The front passagener sensor was replaced, but the failure continued. The manufacturer was not notified of the failure. The failure mileage was 75,000.
Both front left and rear left door sensors show that the doors are open although its fully closed. Therefore the cabin lights stay on and the doors cannot be locked. My 2.5 year old daughter opened the door while I was driving although the doors were supposed to locked.
The contact owns a 2013 Ford Edge. While the vehicle was stationary, the door ajar indicator remained illuminated. In addition, none of the doors would lock when prompted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 86,000.
Door ajar switch on drivers door malfunction. Indicates door ajar at all times, thus doors do not lock while driving, interior lights remain on, dash tell-tail light and warning signal. Unsafe condition exist because of failure of locks for child safety, during vehicle movement. Also unable to engage vehicle locks and alarm system due to faulty switch, as vehicle does not recognize the door is closed.
Door ajar light comes on when all doors are closed while driving, after exiting the vehicle. It appears to be related to the driver's door. I have to close the door several times and very hard. In fact, I have to slam it so hard I fear I may break the window. It is a tremendous safety issue. All the doors will unlock while driving because the sensor is not registering. This is my second time dealing with this matter. The first time it was covered under warranty...ugh!
The drivers side door sensor will come on indicating that the drivers side door is open, when it is in fact closed tight. It will cause my lights to remain on awhile after driving, and anytime I stop then accelerate, it will ding to notify me that the door is still open. Which is extremely frustrating. Also, because it thinks the door is open, the dome lights stay on longer which has drained my battery, to the point that I've had to jump start my car. The sensor indicated the door is open despite being stationary or moving.
The contact owns a 2013 Ford Edge. While driving approximately 40 mph, the door ajar warning indicator and interior lighting illuminated without warning. The vehicle was taken to the dealer where it was diagnosed that the door actuator needed to be cleaned. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the issue. The approximate failure mileage was 40,000. Updated 01/11/2017
A D V E R T I S E M E N T S
- Festus, MO, USA