This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Edge. While driving at a low speed, the doors failed to automatically lock. In addition, the door ajar warning light illuminated even though all the doors were closed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000. The VIN was unavailable.
My 2013 Ford Edge SUV is in the Ford shop as I write this " it's been there since Friday, due to a latch issue " which is a Ford part malfunction. (a bad part) a part that will not last and may need to be replace again.. I google it Friday and saw there are so many complaints on the part, I don"T understand why it?S not recalled or the Ford company I bought it from can?T just replace it. Ford wants $484 from me to replace this part, I am so upset. Plus they have had my car for three days. ? after this I am done with Ford!!! my first new SUV, my first Ford purchase and it"S already in a shop, due to a part that was not a good part to start out with. If you guys want to buy this SUV from me, make me an offer. I am not a happy customer. Ready to go to Toyota or a Honda.
Sensor in drivers door latch sends message to dash panel "door ajar". this results in a warning bell every time car starts from complete stop. We are concerned there might be something else wrong & we wouldn't notice the warning as it happens so often as we drive.
Driver door latch sensor does not recognize that door is closed. Started as intermittent problem now alarm is on all the time. Can hear switch click when manually operated but door ajar alarm will not go out. This prevents various other things from operating properly including safety features. This is obviously a defective part that Ford has installed in many of their vehicles. Every where I turn there are people complaining about this same problem. Most of these cars are not even 2 years old.
- Draperr, UT, USA
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The driver's side door latch assembly had to be replaced because the sensor always indicated the door was open, sounding the chime, when the door was closed tight. The repair came to the tune of $422.11 for a car that is only one year old!
The driver door says its ajar but actually is not, so if driving at night the dome lights are on witch is dangerous and the door locks will not lock if the vehicle system thinks it ajar. I think this should be recalled cause it is a safety issue #1 doors won't lock. #2 interior light won't go out if driving at night.
A D V E R T I S E M E N T S
- Lake Forest, CA, USA