In a head on collision with a telephone pole, the air bags did not deploy. The electrical would just shut down. Brakes were acting strange. All while moving.

- Jena, LA, USA

My wife was driving on a city street & had to apply hard braking. Now the brake pedal goes to the floor & the car does not stop properly.

- Costa Mesa, CA, USA

Could not stop the vehicle. Soft pedal. Thank goodness I always leave lots of room when in traffic. Pressed on brakes. Nothing. Quickly pressed again. Nothing. Quickly pressed again. Stood on brakes. :finally stopped. Scared the daylights out of me. Was sole passenger, thank goodness, as usually have passengers with me. Has happened a few times this week and a few other times over the past month. Thought I just needed to schedule an appointment with my mechanic to bleed the brakes or check the master cylinder. Started at around 70,000 miles on vehicle. Am taking car to my mechanic but am reading that this is a common problem with 2012 Ford Edges. Why isn't there ar ecal when this seems to be a common occurrence! it's not a matter of if, but when, this will be a serious multi-casualty accident waiting to happen. Do people need to die/become vegetables before anything will be done so that Ford takes responsibility for mechanical/design flaws that can destroy lives and property"?????"

- Costa Mesa, CA, USA

2012 Ford Edge limited. Consumer writes in regards to brake performance issues. The consumer requested to be reimbursed for the labor cost replacement of the apim.

- Schofield, WI, USA

Brake concern - the brakes on my 2012 Ford Edge are very spongy, you must depress all the way to the floor in order to stop. I see the brake booster was replaced once under a owner notification program which technically isn't a recall but it is something Ford provides as a customer satisfaction action. I feel the concern is related to the original program but the braking concern is still present and I am concerned that something bigger may be going on. I am pleading for assistance in getting this resolved because it would be costly out of pocket expense for me considering it is a known concern within Ford.

- Farmington Hills, MI, USA

The 2010-2013 Ford Edge has a known issue with the brake booster, however, after two replacements of the brake booster alone, I am continuing to experience problems with my brakes. The time for my vehicle to come to a complete stop has tripled, if not more. I had the initial replacement done at approximately 60,000 miles and am having the same problem at 82,000. The brakes feel spongy and while they do not completely fail, the pedal goes all the way to the floor and stopping time is significantly decreased. This happens at all speeds in all conditions.

- Wichita, KS, USA

Brake pedal is getting very hard when driving

- Alamo, TX, USA

I have this car in the shop for ptu X2, the sensors in the car went out causing the shifter and lights and doors not to work the breaks went out and now the cyclic converter is going out and there is a gas lick somewhere in the car or a viper lick somewhere and all of this started 3000 miles over the warranty and it has been in shop a total of 5 times in the past 2 years

- Grandview, WA, USA

The contact owns a 2012 Ford Edge. While driving 50 mph, the brake pedal was loose and traveled to the floorboard without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the master cylinder needed to be replaced. The vehicle was repaired. Afterwards, the vehicle made an abnormal hissing noise. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The contact called a local dealer (sloan-Ford Lincoln Mercury Inc, 115 S james campbell blvd, columbia, tn 38401). The manufacturer was notified of the issue and referred the contact to NHTSA. The VIN was unknown. The failure mileage was 78,000.

- Columbia, TN, USA

I have had trouble with brake system since I've purchased the vehicle. Replaced brake pads several times. Last week, noticed pushing brake pedal to the floor to stop, took in to the mechanic that I use-the entire master cylinder was blown out the back with brake fluid just pouring out. He replaced the master cylinder (from Ford parts store) and also front and back brakes. When I picked up my vehicle, its still not corrected. Brake pedal is still "loose" almost going to the floor as it was and now it has hissing noise and sponge pedal. I called the Ford dealership, states that is a brake booster issue.to call and check recall on this particular VIN #. I called Ford Motor Co at 1-800-392-3673 and verified no recall on my specif VIN #, but many Ford Edge 2012 have been recalled for the brake booster. They referred me to contact the national highway traffic and safety administration to give this safety complaint. I';M very upset that this is a safety issue with my Ford Edge and nothing is being offered to me through Ford to get this issue fixed. This would be when vehicle is in motion obviously....

- Columbia, TN, USA

Brake booster failed nearly killing us in Dec 2015 as we rolled into an intersection. Luckily nobody hit us. Repaired Jan 2016 under cust satisfaction program 13N02 by Ford, likely to avoid a real recall. Replacement booster has now failed almost causing another accident after a year and 1/2 and 15K miles as wife had to run off road to avoid stopped traffic because she had no brakes. Why has NHTSA not forced a recall" it is literally is a situation where thousands of these cars are rolling around with adults and young drivers not knowing that at some point they'll need to stop and they will have zero brakes. Is anybody reading these? yes if you push to the floor hard and hold it tight it will eventually stop as a crude manual brake. Kids have never driven a car without power brakes! the rest of us aren't expecting it since no warning signs. Ford is simply installing the same defective part endangering lives. What do we do, sell the car and put someone else at risk since the replacement parts are the same faulty crap"

- China Grove, NC, USA

In September 2017, I was pulling into a bank with my 2012 Ford Edge. I applied the brakes and the pedal went to the floor. I tried reapplying them but once again had almost no braking power to stop. After coming to a stop with the parking brake I turned the car off then back on. Still no brake pressure, but a whistle sort of squeak when releasing the brake. I contacted hub city Ford in lafayette, la and brought it in for repairs (Sept 11). There was a recall on the brake booster which they agreed was the problem, and they replaced. Replacing the booster did not resolve the issue, and the dealership said the master cylinder needed to be replaced, even though there were no symptoms indicating an issue (no engine light, no leaks, no gradual loss in pressure). They replaced the master cylinder, then called to tell me there is still no brake pressure. Now they are saying the hcu needs to be replaced, and it will cost $1200. There was no warning that this was going out, and to my knowledge, doesn't show up on any type of diagnostics. I contacted Ford, and they created a case (cas-13144337) but would not tell me if there were other complaints with the same issue. By checking online, I see that this has happened many times to many car owners with no warning. The dealership told me that oftentimes they replace the power booster (recall issue) and ultimately end up replacing other components that are the real problem. The replaced boosters are being reported back to Ford, but maybe the other components are not because they are not under recall (but clearly should be).

- Opelsousas, LA, USA

While turning into a parking lot on 6/26/17, my brakes failed - went to the floor and I kept going - slowly since I was turning. Dealership sent a wrecker because I was afraid to drive the vehicle. It was the brake booster that had failed. I had just had new rear brakes put on 5/16/17 and went back because of clunking noise when I applied the brake on 6/1/17. I understand that this has happened to other 2012 Ford Edges and wanted you to add my vehicle to the list. Could have been really bad if I had been driving fast and faster and suddenly needed to stop!

- Homosassa, FL, USA

I could barely stop the car. I was in the mountains and there was no Ford dealer in that town. I took it to a local shop and they said I should not drive over a mountain pass. There was a recall for the brake booster. I had it fixed and now Ford is refusing to pay me back. They state it is not a safety recall.

- Commerce City, CO, USA

Brakes press down to the floor and will not stop. Sometimes the brakes are very hard and I'll have to pump them. Pumping still doesnt guarantee a complete stop.

- Chicago, IL, USA

The car would not stop when the brakes were applied. The pedal felt hard and the car continued to roll. It came to a stop on my lawn. I took the car to my Ford dealer and they immediately knew it was the brake booster. If I had been in traffic I might have had a collision or worse. I drove in my driveway and hit the brakes very hard and after three panic stops they seemed to work. I put the car away and the same thing happened the next day. I did three panic stops and the brakes began to work. I then took the vehicle to boucher Ford where the service writer new what the problem was as soon as I told her what had happened. Why is this not a recall? my car had non-functioning brakes! if there was a recall I was never notified. I bought the car new and have not changed my address since I bought the vehicle. I have serviced my car since new at the Ford dealership.

- Jackson, WI, USA

Occasionally when braking (when the vehicle is in motion), the brake pedal becomes very soft and it feels like you have no brakes for the first 3/4 of the pedal. Eventually you can slow down and come to a stop but you have to make sure you give yourself a lot of room as it takes a greater amount of time to stop the vehicle than normal. This failure is sporadic but has occurred on numerous occasions - especially when it is raining which is even scarier as you definitely want solid brakes when driving in the rain. But, it has also happened on completely dry days. When the car is on and in park, and you push the brake pedal you also hear a "thud" sound, and can feel a vibration in the gear shift. We have brought this problem to the dealer multiple times and they continue to tell us nothing is wrong, but it appears from reading others' posts that the brake booster has failed. We are taking it in one more time tomorrow and will push for resolution, but this really feels like something Ford should address as a recall as it is a major safety issue.

- San Diego, CA, USA

The brakes are not working properly. When I put my foot on the brake, it takes several feet before the car will stop. If I were to have an emergency, I couldn't stop in time to avoid it. This occurs when I am driving and attempt to stop whether I am driving forward or backing up.

- Harrisburg, IL, USA

The contact owns a 2012 Ford Edge. The contact stated that while driving at 60 mph, the steering wheel seized and the brake pedal was difficult to depress. In addition, the vehicle was shifted into neutral causing the vehicle to swerve right and hopped into a ditch and crash into a tree. The contact sustained a left hand and chest injuries that needed medical attention. A police report was filed. The vehicle was towed to a towing yard. The contact was unaware if the vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

- Graham, NC, USA

My vehicle is experiencing the conditions detailed in Ford's owner notification program 13N02 but the dealer and Ford are claiming the brake booster was repaired in April 2014 prior to me taking ownership under the Ford certified used car program and no further financial assistance towards the repair would be provided. I would have to pay and the quote is approaching $800 + to fix the concern. My vehicle has the spongy brake as detailed along with the hissing noise when the brakes are pressed. I have to push the pedal all the way down to the floor in order to stop the vehicle.

- Farmington Hill, MI, USA