CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
10.0
really awful
Crashes / Fires:
13 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
53,673 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This is the third complaint I have filed in an attempt for this issue to be investigated. As I was pulling into my garage this evening, my brakes failed again with no warning. I narrowly missed hitting the wall. I was traveling at a low speed. My vehicle has approximately 100,000 miles on it.
I had the brake booster, master cylinder, new brake pads and brake hydraulic system replaced 5 months ago and now it's doing the same thing again. Brakes are hard to push and very difficult to stop or go all the way down. Also, burning smell around the brakes. Very dangerous.
When approaching an intersection the brakes failed and brake pedal fell all the way to the floor, forcing me to turn into curb to avoid being hit by cross traffic. This is an intermittent issue that occurs when pressure is placed on the system. The Ford dealership has already replaced the brake booster and master cylinder (twice) and they cannot duplicate the issue. This has almost caused several wrecks, as there is typically no warning signs to when it may occur.
My wife was driving to work after dropping our 2 year old off at grandmas. She went to slow for a stale green light and the brake pedal went to the floor. Luckily she was almost to work at this point. We had the vehicle towed to my shop. Replace the brake booster because it has a known issue ( no recall just warranty extension), also replaced the master cylinder because this was clearly a hydraulic failure in the brake system. Driving the vehicle home that night with a good pedal until I get to the off ramp, at 70 miles an hour there is no longer any brake pedal and had to use the transmission to safely slow the vehicle. Now my wife is terrified to drive her vehicle in fear that the pedal is there one minute and gone the next.
I was on 222 in kutztown pa it was rain the vechile in front of slammed on his brakes I in turn did the samething except their was no ABS the brake pedal went all the way to the floor I had enough distance between me and the other the other carme to a stop the brakes were very spongy.the vechile was towed to a dealership. The dealership replaced the brake booster, the ABS booster, rear brake pads and roaters.the brake pads and roators were new April 2017 and inspected in May 2018 they were fine.only 13000 miles were put on the car since 2017.on the way home today the brakes went out again.
- Orbisonia, PA, USA
Search CarComplaints.com for these popular complaint phrases...
8-11-2016 complete brake failure while in motion, brake pedal travels to floor with no power assist. Dealer diagnoses and replaces brake booster. 9-24-2018 complete brake failure unable to stop at highway speeds. Managed to get to safety. Pedal travels to floor no stopping. Called dealer once more, was advised to contact Ford for coverage of work as it is out of warranty. Do not want this vehicle with 2 brake failure events. Pending service case.
On 9/18/18 while traveling home from doing some errands went to apply brakes to slow and turn and pedal went to the floor, pumped them a few times to stop and since they have progressively gotten worse to a point our mechanic suggested not to drive the vehicle. After some research it looks like a common problem for the Edge! is Ford going to step up?? sounds like a costly adventure. Ford needs to take responsibility!! reached out to Ford for recall info. And there happens to none for my vehicle. They suggested to bring to a Ford dealer mechanic and after diagnosis maybe Ford will help ease the financial pain. Maybe! unfortunately Ford mechanics are more than double the cost of our more than capable mechanic. For the safety of all Edge owners please issue a recall.
While driving vehicle brake pedal went to the floor making the vehicle almost impossible to stop. I took the vehicle to a mechanic who replaced the brakes and master cylinder however that did not correct the problem of no brake pedal. I then took the vehicle to Ford where they advised that they have seen a rash of this problem, and advised that it is most likely the ABS control module. The vehicle is at the Ford dealership as I type. This is the second issue with this vehicle, the first was a brake booster failure that made the brake pedal very hard to push.
The original power brake booster failed and was replaced. The second power brake booster failed and another one was replaced. The Ford dealership did not want to recognize that there was a problem with this part again and passed it off as something else (rear caliper) causing the brakes to loose pressure. I hope a review of these parts will be made for other driver's safety. See attachments.
In August 2018, I applied the brakes on my 2012 Ford Edge and the pedal went to the floor. This happened before and took it for diagnostic; ABS sensor was tripped, but once reset all appeared to work fine. Was not sure what problem was and since could not replicate, it was not clear what we should do to fix problem. It has now happened again. I had no brake pressure, but could hear a whistle sound when releasing the brake. I had the master cylinder and brake booster replaced. However, on test drive during hard braking the pedal again went to floor, whistling stopped. It appears the problem is in the ABS system. The cost to replace electronic and hydraulic ABS is over $1100. After online research, I can see this is common problem with Ford Edges -- clearly too common.
The brake booster went bad and the Ford dealer noted this was no longer covered even though there is a field service issue noted. Car is under 133000, power in brakes just went away and brakes were spongy.
3 times brakes were soft and brake pedal went completely to floor when traveling down the road. Car was slow to stop!!! taking a long time, standing up on brakes. After pumping them several times still pedal going to floor. Very dangerous. Now, very little brakes at all. Even sitting still, brake pedal goes to floor. Online reviews, many Ford Edge vehicles with same manufacture problem. I'll be taking car to mechanic because I need transportation.
When driving my 2012 Ford Edge I experienced problems with the brakes at low speeds. When I was parking or trying to stop for a stop light, the brakes would become rock hard and I would have to push as hard as I could and hope it would stop. It was a very frightening experience and a definite safety issue. On one occasion I was unable to get the car to stop and rolled into the road. I just bought the car less than 48 hours before. I was informed it was due to the brake booster being bad. Ford is repairing this.
I have a 2012 Ford Edge that has had major brake failure happen. Over the last few weeks while braking for a stop light the brake pedal drops to the floor, and barely avoided rear ending the car in front, and then seemingly works fine again afterwards, making me question myself as to how big of an issue it had. Yesterday it completely failed and turning off interstate at an off ramp (going 70mph!) I nearly rear ended the semi in front of us at the stop sign!! my 8 month pregnant wife was in the front seat with me and my two dogs in the back seat! we were within inches of the semi bumper decapitating us! I very slowly made it to a parking lot across the street with use of parking brake, and had the car towed home. Once home in my droveway the brakes seem to work. So I search the web to have an idea if this is a vehicle specific problem before going to mechanic..whoah! there are more complaints identical to mine than I can count! Ford has not issued a safety recall for this life threatening defect. I have read constantly it is the brake booster or master cylinder, but that replacing with new Ford oem part only gives them a few months or years before it too fails! I cannot gamble my family's lives on a defective Ford part. I have Ford vehicles from the 80S and none have ever had catastrophic brake failures while driving. This is certainly a model specific defect and needs to be remedied. I am reluctant to trade off the vehicle after I have it repaired and pass the problem on to someone elses family, but I don't want to repair it, and have my family relying on a ticking time bomb for the next time it fails to stop. It is very dangerous for Ford to have a fleet of Edges on the road all waiting to endanger innocent lives when they smash into a car, building, or cement barrier. Please force Ford to address this issue, recall every car with the defect, and save lives.
Brake booster has gone out three times resulting in loss of stopping power. Pedal goes to floor and vehicle does not stop properly. Ford has 13N02 campaign, but it only covers it one time. Since this is a safety issue the NHTSA must get involved.
Brake pedal went to the floor with minimal ability to stop. Contacted andy mohr Ford. No issue found. Replaced all breaks and rotors. On July 1st 2018 brake pedal went to floor again. Andy mohr Ford replace master cylinder. July 23 2018 brakes failed again. Big big big safety issue.
On two occasions in the last four months my wife was driving on the highway the Edge and when she push down on the brake pedal it went all the way to the floor board. The second time this happened she pumped the brakes but still did not have brakes. My mechanic is guessing it's the brake master cylinder so we are having it replaced.
On Monday 5/14/18 notice my Ford Edge 2012 brake don't stop the SUV will the pedal go all away down I think need new set of brake take to mechanic and installed the new brakes front and back Tuesday 5/15/18 my wife after driving to pick up my son in the school happened again the SUV don't stop for anything my wife have to maneuver the SUV to the side and hit the concrete column to prevent car accident.on New Jersey and the other issue is for more then 2 moths check engine lights appear in dash take to mechanic more then 5 time is something with the fuel system no one no which the problem Ford Edge from 2010 to 2013 have some many recall with the brakes and fuel system and Ford dealers don't want to fix this recall issue wath Ford waiting to peoples lost lives to resolve this recalls.
A D V E R T I S E M E N T S
- Wichita, KS, USA