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CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
48,698 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge body / paint problems

body / paint problem

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2011 Ford Edge Owner Comments (Page 1 of 9)

problem #177

Mar 162022

Edge

  • miles

A D V E R T I S E M E N T S

When closing my front passenger door, the door ajar light remains on. With this, my doors will not lock creating a potentially dangerous situation where a person could open my doors if I-??m driving. I either have to repeatedly slam the door until it closes or just leave it as is, but as stated my doors will not lock. I do not want the risk of having someone opening my doors while I-??m inside, have young children open the door while in drive, or have someone break into my car.

- Dallas, TX, USA

problem #176

Jul 022021

Edge

  • miles
Driver's door shows door ajar alarm. Even though doors are all securely closed. Doors will not lock while driving the car. Real safety issue for any children in the vehicle.

- Bakersfield, CA, USA

problem #175

Jun 162015

Edge

  • miles
Door ajar warning will not turn off there for door will not lock till vehicle thinks the door is shut even though it is shut. wares out battery continuously.

- Saint Michael, MN, USA

problem #174

Oct 212020

Edge

  • 0 miles

A D V E R T I S E M E N T S

I (skyla burks) took my Ford Edge to the dealership to have my recalls repaired! my brake booster being the main one I'm concerned with because that's the biggest safety problem! the dealership told me because my car was over a certain amount of miles that the recall expired! how can the brake booster recall ever expire" especially when that's the means of being able to stop! my brakes are so bad that I don't like putting my children in the car! I don't feel safe at all driving it & they tell me they can't repair due to the mileage! well the mileage don't have anything to with my brakes going out & causing me to wreck & get injured or worse! this is a huge safety problem for not just myself! so how can I get this fixed"

- Rockwood, TN, USA

problem #173

Apr 252020

Edge

  • 145,000 miles
Front passenger door latch/sensor malfunction. Door ajar light stays on even though the door is closed. The doors don't lock and the dome light stays on because the car thinks the door is open. This is a huge safety concern because I have a small son and we can't lock the doors while he's in the vehicle.

- Jennings, MO, USA

problem #172

Dec 102019

Edge

  • 131,200 miles
Had a recall on driver door issue with secure of door. But on my back driver door has the same problem. Door could become un safe when driving. Dont know if it is secure. While driving. Shows open. Something went wrong with ABS system while drving didnt stop right away. Had to stop and wait before brake system became fuctionable.

- Lake Charles, LA, USA

problem #171

Nov 092019

Edge

  • miles

A D V E R T I S E M E N T S

My 2011 Ford Edge has a problem with the door latch: The passenger front door and the driver rear. Everytime the door is shut it says door ajar.

- Cleveland, OH, USA

problem #170

Mar 102019

Edge

  • 80,000 miles
Driver side door indicates door ajar which affects locks. If it showes door ajar you can not lock the doors if you do it immediately unlocks all doors.

- Sallisaw, OK, USA

problem #169

Aug 142019

Edge

  • miles
Door ajar sensor on the driver side door wont go off

- Cross Lanes, WV, USA

problem #168

Aug 172019

Edge

  • 103,000 miles
Door latch sensor failed. Car reports door is open when it isn't. car won't properly lock from interior with "open door" condition. Occurs in spite of motion.

- League City, TX, USA

problem #167

Jul 032019

Edge

  • 136,000 miles

A D V E R T I S E M E N T S

1.drivers door ajar light warning stays on. 2. head lights. The door ajar light and dome light stays on have too repeatedly slam the door for light to go off. Also headlights goes out at night sometime the right light goes out or the left some times 4th they both will go out have to switch the knob back to off position and then turn back on to get the headlights back on.

- Byron, GA, USA

problem #166

Feb 282019

Edge 6-cyl

  • Automatic transmission
  • 90,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the door ajar and lift gate warning indicators illuminated when the vehicle was started. The contact stated that the doors were not open when the indicators illuminated. The contact also stated that the backup camera did not work. Additionally, when the gear was in reverse, a noise was heard from the front end of the vehicle, which caused the vehicle to stop before moving again. The vehicle was taken to an independent mechanic who diagnosed that the body control module needed to be replaced and advised the contact to take the vehicle to a dealer. The vehicle was taken to purvis Ford Lincoln (540-898-3000, located at 3660 jefferson davis hwy, fredericksburg, va 22408) where the contact was informed that there was no recall. The manufacturer was made aware of the failure and provided a case number. The vehicle was repaired by owner. The failure mileage was approximately 90,000.

- Fredericksburg, VA, USA

problem #165

Mar 022019

Edge

  • 140,000 miles
Door indicator light stay on interior lights stay on indicating that the driver side door is open when door is shut.lights pop on at any rate of speed scary and extremely dangerous passenger side seat doesn't move at all sometimes the whole screen will go a dime white and blank during any rate of speed. Extremely dangerous

- Fort Worth, TX, USA

problem #164

Dec 182018

Edge

  • 115,000 miles
The driver's door light ajar sensor stays on even after the door is shut and keeps the interior dome light on. This has been happening on and on again off again basis for years. Recently it is happening all the time. When we get in and start the car no matter how many times the door is opened and shut the notice stays on. This will then continue as long as the car is in reverse and makes backing up at night very hard as you can't see with the interior lights on. When backing from the driveway into the street you cannot see if there is traffic. When the car is put in drive the dome light will finally go out after a short period of time. If we park the car and lock it the dome light will stay on for 5 or more minutes as it registers as the front door being ajar. Neighbors have stopped at our home to tell us we left our interior lights on.

- Manassas, VA, USA

problem #163

Nov 012018

Edge

  • 60,000 miles
Rear hatchback door falls

- Bakersfield, CA, USA

problem #162

Oct 142017

Edge

  • 75,000 miles
Driver door ajar sensor stays on when vehicle is turned on and in motion.

- Snellville, GA, USA

problem #161

Oct 032018

Edge

  • 105,000 miles
I have received faulty error messages on the vehicle, for example the other day I was driving down the road and the light came on like the car was overheated however there was no smoke coming from the car and the temperature gauge never moved up. My passenger car door light sensor says that there is a door ajar when all doors are closed whether the vehicle is stationary or driving along the city street. When I open the front passenger door and close it sometimes the inside lights remain on in the vehicle.

- Natchitoches, LA, USA

problem #160

Sep 262018

Edge

  • 56,000 miles
Door lach for dirver side it would not close. Keeps door open. Message with ajar door open. This issue occures while driving as well. This is a hazard issue. Also, kills the battery as car could not be locked.

- Michigan, MI, USA

problem #159

Jan 112016

Edge

  • miles
Drivers side door ajar light is on at all times. It prevents the interior lights from going off. Which causes difficulty driving at night or backing up.it also causes the battery to go dead and locks are not secure on the door

- East Liverpool, OH, USA

problem #158

Sep 132018

Edge

  • 55,000 miles
Driver side door latch sensor stay on indicating doors is open even when it's already closed. Interior lights stay on and drains battery life leaving consumers stranded.

- Chicago, IL, USA

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