CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
2.4
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
62,605 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Edge. When the vehicle was started, the front driver side door warning indicator remained illuminated. The VIN was not included in NHTSA campaign number: 10V516000 (latches/locks/linkages). Also, while driving various speeds, the vehicle hesitated and a loud sound was heard. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 51,000.
The contact owns a 2011 Ford Edge. While the vehicle was parked, the door ajar warning light illuminated even though all the doors were closed. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the door latches needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 36,000.
The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning light illuminated even though all the doors were closed. As a result, the contact was unable to lock the doors. The interior dome light remained illuminated and caused the battery to drain. In addition, the contact stated that the brake pedal was depressed, but failed to function. The contact had to pump the brake pedal in order to stop the vehicle. The dealer diagnosed that the brake booster needed to be replaced. The vehicle was repaired per a voluntary recall by the manufacturer; however, the failure recurred. The dealer diagnosed that the door latch and sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 30,000.
The contact owns a 2011 Ford Edge. The contact stated that the warning light for the driver's door was illuminated, which indicated that the door was not locked despite the locks being activated. The interior lighting also remained illuminated due to the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
The contact owns a 2011 Ford Edge. The contact stated that the front driver's side door ajar warning light illuminated whether the door was closed hard or softly. While traveling 10 mph, the contact stated that the automatic locking feature failed. The contact also stated that the warning light illuminated, causing the battery to deplete. The approximate failure mileage was 55,000.
- Gwinn, MI, USA
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The contact owns a 2011 Ford Edge. Once the contact entered the vehicle on the driver's side, the door ajar warning light illuminated and would not dim. The contact stated that the door sensor was replaced twice by the dealer, but the failure recurred several times since. The failure occurred when the vehicle was in motion and while parked. The manufacturer was notified of the failures. The failure mileage was 45,000.
The contact owns a 2011 Ford Edge. When starting the vehicle and driving off at approximately 10 mph, the doors would not lock and the warning light illuminated. The front passenger door and the rear passenger door was open and the interior lights remained illuminated. The battery was drained. The vehicle was taken to be diagnosed and repaired. The mechanic stated that both sensors required latch replacment. The approximate failure mileage was 72,993.
The contact owns a 2011 Ford Edge. While driving at any speed, the rear driver side door dome light remained illuminated due to the faulty door latch. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
The contact owns a 2011 Ford Edge. After entering the vehicle on the front passenger side, the door ajar warning light illuminated. The contact reopened and closed the door, but the light remained illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 98,000. The VIN was not provided.
The contact owns a 2011 Ford Edge. The contact stated that the driver side door caused the door ajar light to illuminate although the door was closed. In addition, the interior lighting remained illuminated and the doors would not lock. The vehicle was taken to the dealer where it was diagnosed that the latch assembly was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
The contact owns a 2011 Ford Edge. After starting the vehicle, the passenger side door ajar warning light illuminated and the doors failed to lock. Due to the failure, the battery was completely drained. The vehicle was taken to the dealer. The technician diagnosed that the door latch wire harness needed to be replaced. The remedy failed to repair the failure. As a result, the door latch needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 39,948.
The contact owns a 2011 Ford Edge. While the vehicle was parked, the door ajar warning light remained illuminated. The interior dome light remained illuminated also. The vehicle was taken to a dealer where it was diagnosed that the door switch and the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 66,000.
The contact owns a 2011 Ford Edge. When the ignition was turned to the on position, the passenger door ajar warning indicator illuminated. The contact had to exit the vehicle and slam the front passenger side door in order for the warning indicator to turn off. While driving at various speeds, the passenger door ajar warning indicator illuminated and all the interior lights illuminated. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,500.
The contact owns a 2011 Ford Edge. The contact stated that the driver's side door sensor remained illuminated causing the vehicle doors not to be able to lock and the interior lights illuminated on and off, draining the battery. It was diagnosed that the sensor and the door latch needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 59,000. The VIN was not available.
The contact owns a 2011 Ford Edge. While driving at various speeds, the interior lights illuminated continuously and the door ajar warning indicator illuminated although the doors were not open. The contact stated that the interior lights remained illuminated over night. As a result, the battery died. While operating the vehicle, the doors failed to lock. The vehicle was taken to a dealer. The technician diagnosed that the front and rear driver side door latches failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.
The contact owns a 2011 Ford Edge. The contact stated that the driver side door would not latch from the inside. The vehicle was not diagnosed or repaired. The failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 42,795. Updated 09/14/15
Door ajar light stays on. This causes all dome lights to stay on, at night impairs vision when backing up. Makes driving very unsafe for first few yards, dome and map lights then go off. This is very unsafe and I have had one latch replaced. Now another is doing it. Ford dealer refused to fix it again, will cost about $300 each time. I feel Ford has know of this problem for some time and should fix all doors on models affected, or find solution to having lights stay on instead of just the warning light. I'm going to tape over my map lights until trade in, and will not buy another Ford product if they don't provide a safe solution at their cost....updated 07/30/15 updated 9/23/15
The contact owns a 2011 Ford Edge. The contact stated that the door latch assembly malfunctioned without warning. The contact stated that the failure prevented the doors from locking and unlocking. The vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 22,000.
The contact owns a 2011 Ford Edge. The contact stated that the door latch assembly failed. The failure caused the door ajar light to illuminate and prevented the doors from locking. When the contact attempted to force close the locks, they popped back up. The manufacturer stated that the failure was located within the front driver side door on the master switch. The manufacturer further stated that the door latch assembly was not under warranty. The failure mileage was 40,000.
The contact owns a 2011 Ford Edge. While driving at various speeds, the front driver side door open warning light illuminated. As a result, the contact discovered that the front driver side door failed to latch. The vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. The vehicle was repaired, but the failure recurred. In addition, when the vehicle was taken in for inspection, the technician discovered that the brake booster needed to be replaced. The vehicle was repaired. The contact also stated that after the vehicle was repaired, while driving at an unknown speed, the brake pedal became difficult to engage without warning. The vehicle was taken to a dealer where it was diagnosed that the brake booster needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failures. The failure mileage was 5,000.
A D V E R T I S E M E N T S
- Prescott Valley, AZ, USA