This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
"takata recall" I have been calling since June to get my car repaired. I was given a case number and then never contacted. I have called the 2 dealerships in Colorado springs and was told they would get me in a rental car and yet they never have. I have called them every week and continue to get the same response stating they are working on it. I have called Ford motor since June as well and get the exact same response. The airbag light on the vehicle is now on and I have a child that I will not put in this car as it has a recall on it. I have told the dealership about the light and they stated they will contact me when a rental is available.
Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called several local dealers, including david mcdavid Ford forth worth (300 w loop 820 S, fort worth, tx 76108, (682) 200-1952), autonation Ford forth worth (5000 bryant irvin road, fort worth, tx 76132, 877-201-3550), and five star Ford (6618 ne loop 820, North richland hills, (817) 500-0096) and was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Ford Edge. The contact stated that the horn failed to sound, the electronic functions on the steering wheel failed to operate properly, and the air bag indicator was illuminated. The dealer (parkway Ford, 2104 peters creek pkwy, winston-salem, nc 27127, 1-(877) 836-4271) was notified of the failures. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The VIN and failure mileage were not available.
Takata recall - I received notification in January 2018 from my credit karma acct that my vehicle was a part of the takata recall. Upon research with NHTSA, I found that there was no remedy for the recall. A few months later I received a notice that Ford was offering to cover rental car expenses for those effected by the recall with no remedy. But when I called my local dealerships to ask for the rental, I was told that the rental company that Ford deals with, enterprise, was refusing to honor the offer. It is now November 2018, and no remedy has been established. My car is in group 5, of which only a very small percentage of effected vehicles have been fixed. It is also my understanding the remedy parts manufacturer is based in Mexico. With the current state of affairs between potus and Mexico, that means the exporting and distribution of goods will take longer. I find that the prudent thing for Ford to do is move manufacturing to the us. I understand this may be more expensive for Ford in the short term. But it would benefit them more in the long run by getting these parts made quicker and distributed quicker, rather than a class action law suit or individual law suits for those who have been inconvenienced or worse, hurt or died. I feel like it will be years before my car is fixed. At this time, I do not allow anyone to sit in my front passenger seat. I cant even use this vehicle as the family car as intended when we bought it. Im highly frustrated by the lack of progress. It is my hope that the nhsta can help facilitate progress by Ford & takata.
Takata recall. The contact owns a 2009 Ford Edge. The contact stated that NHTSA campaign number: 17V024000 (air bags) exceeded a reasonable amount of time for repair. Multiple dealers were contacted, including crossroads Ford Lincoln (1070 versailles rd, frankfort, ky 40681) who all stated that the parts were unavailable for the repair. The manufacturer was also contacted and confirmed that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated air bag was replaced.
- Owenton, KY, USA
Search CarComplaints.com for these popular complaint phrases...
There is a safety recall for my passenger air bag, but no dealer has parts"?? why is it called a safety recall if your not gonna fix it this year???" I dont care who makes the parts, it says Ford on the front of my car.
Ford has sent three (3) recall notifications to me regarding the takata recall. After I received the second and subsequent third notice, I called a dealer to ask about bringing in the vehicle for the replacement/repair. I have been told both times that the manufacturer has not sent the replacements. The manufacturer keeps updating the system - the latest is October 31, 2018. Accidents are unavoidable sometimes, and if I had a passenger in my vehicle and the airbag exploded, the resulting disaster from the metal associated with these airbags would disfigure my passenger. Does such a tragedy need to take place before any consumer receives what is a public trust for our collective safety?
Takata recall - still no parts no rental we were made aware of this issue in Feb 2018. The letter stated parts would be available in the 2 or 3 quarter. Ford also stated we could get a rental. So we reserved a rental.the day we were to get a rental the dealership called and stated none were available and they would call when one was available. That was in June 2018 and it is now November without a rental or parts to fix the recall. We cannot ride as a family in this car. No one can rider in the passenger seat.
Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Fairview Ford (292 North G street, san bernardino, California 92410 (888) 720-3274) was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnects.
Passinger air bag light stays on and a letter from Ford said air bag is defective.happens when vehicle is first started and remains on for a few minutes.
Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact called two dealers, including banner Ford (985-234-5678, 1943 N causeway blvd, mandeville, la 70471) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the part was not produced in a timely manner. The contact did not call the dealer. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall!! still has not been replaced. Dealership states they don't have part and I will be notified. One of the notices said I could get a rental car but dealer did not have one available and put my name on waiting list. Im driving around with this in my car and it's been over a year. I dont like playing with fire. Please help, thank you!
Takata recall. The contact owns a 2009 Ford Edge. The contact stated that the manufacturer failed to provide the part within a reasonable time frame for NHTSA campaign number: 17V024000 (air bags). The dealer (mountainview Ford, 423-763-0309, located at 301 E 20th St, chattanooga, tn 37408) offered a loaner vehicle, but it needed to be returned by a certain date. The contact declined the offer. The contact mentioned that the battery was low on voltage because the vehicle had been parked at the residence for over six months. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall-recall info letter sent from Ford in February 2018 but still no replacement parts available at any dealership near me. I am afraid to drive this car. Please help!
Tamara recall - the first letter I received on this recall was in July 2016. Nothing has been done. The last one I received was this last January and now they are telling me not to drive it because it is not safe. I am currently exploring avenues to sue the Ford dealer and Ford Motor Company. The car is useless to me. I can't drive it, I can't trade it, and I can't sell it all because it has had an active recall for going on 3 years now. I am getting tired of this!!!!!!!!
The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called fuccillo Ford of nelliston at (518) 993-5555 (located at 6500 NY-5, nelliston, NY 13410) and was informed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Colorado Springs, CO, USA