CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
10.0
really awful
Crashes / Fires:
19 / 1
Injuries / Deaths:
21 / 0
Average Mileage:
16,700 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Balise Ford (1979 boston rd, wilbraham, MA 01095, (413) 306-3049) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Longmont Ford (235 alpine St, longmont, co 80501, 720-771-6003) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Ford Edge. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags). Janssen Ford of york (2605 South Lincoln avenue, york, Nebraska 68467, (402) 362-3326) was made aware of the recall and stated that the takata air bag recall would not be performed. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was unknown.
Received a letter from Ford concerning airbag recall 17V-024 advising me that a repair is available for my vehicle. I went to my dealer in mendham, NJ and they say the part is not available. This has been over 2 years since the recall was announced. Obviously Ford does not take your recalls or our safety into account.
"takata recall" nothing yet I am forced to drive a car I purchased in April with this recall and still havent got a letter for repair so im paying $250 on a car that I cant have anyone in the car with me for the fear they might be injured or even killed by the air bag thats defected I cant drive kids to and from school due to this issue I pay to have them driven to school by neighbors or they do not go to the extra activities because I cant drive them this Ford Edge has so many problems that I was unaware of so im pay for a car that cost me money to repair every time I turn around the tranny jerks and I hit my fence and another car already the brakes are making a sqeeling and they ABS light has not come on. The front end vibrates when I turn left and right I already repaired the rear shocks cause they leaked everywhere it is now making a ticking sound when its driving it has no power what so ever as if tranny is having trouble shifting im at my witts end I cant afford to fix all the problems and still make my payments and pay to drive mt kids around because the dangerous air bag it only has 155000 miles I maintain it to Ford manual and still its the worse car I have ever owed and has cost me more in the short time I have had it with 148000 miles in April then all the cars ive had and maintained I would like some compensation for this air bag and fix asap when does it get fixed when someone gets hurt or dies. It all started about 2 weeks after I bought it end of April beganing of May.
- Pleasant Hill, CA, USA
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The contact owns a 2008 Ford Edge. The contact received notification from the New York mva of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called hempstead Ford at (516) 483-7200 (located at 301 N franklin St, hempstead, NY 11550) and was informed that the part was not available. The manufacturer was notified and did not assist. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall - received first letters from Ford in July 2016 and have been proactive about asking dealership to fix our car several attempts with each letter. First Ford in fall river, MA has not honored the recall and will not provide a rental vehicle. They say they have not received parts even though our letters from Ford say that parts are available. We have to take two cars anywhere we go as a family because we can't use the front seat costing us time and gas. Our vehicle is high risk for explosion because we lived in fl and ga while owning the vehicle. We're very concerned for the lives of our children 1 and 6 but we can't afford to replace the car out of pocket. We don't want to become collateral damage in Ford corporate damage mitigation calculation. Thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lynch Ford Chevrolet Inc (410 us-30, mount vernon, Iowa 52314, (319) 895-8500) was made aware of the recall and stated that the parts were unavailable in June of 2017. The manufacturer was made aware of the issue and provided the contact with case number: Cas-14954718. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The dealer (port clinton Ford, 2155 S gill rd, port clinton, oh 43452) stated that the parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Ford Edge. The contact received a recall notice for NHTSA campaign number: 17V024000 (air bags). The dealer (tower Ford, 124 S middle neck rd, great neck, NY 11021, 1-(888) 319-2983) stated that the part was not available. The contact had been waiting over two years. The contact was offered a loaner vehicle option. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall I still have not been able to get the inflators replaced. I was first notified March 2017. I have called bowen scarff (kent, wa) twice without any remedy - telling me that parts are not available. I have called on November 14, 2017 and again on November 6, 2018. I have been driving this vehicle for nearly 2 years with a faulty airbag - that can injure me or my family. What does it take to have this resolved" why am I not offered a rental car in the interim???" this is my vehicle that I drive.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Johnson Ford of new richmond (812 noble road, new richmond, Wisconsin 54017, (715) 246-3673) was made aware of the recall and stated that the parts were unavailable. The contact received an eta notification regarding part availability scheduled for September of 2018. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have had a recall on the takata airbags for approximately 1 year and Ford is unable to fix due to unavailable replacement parts. We have tried several Ford service centers in NY and pa. I received a letter from dmv which states that the situation could "kill or seriously injure you and your passengers...". I am shocked that Ford isn't doing more to remedy this situation as soon as possible.
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kocourek Ford Lincoln (2727 North 20th avenue, wausau, Wisconsin 54401, (715) 298-3673) was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Recall: I have tried several times the last few years to get the airbags in my car replaced. Ford dealer chuck spaeth Ford Inc. New ulm, Minnesota (507) 794-3621 tells me they have not been given the okay to make repairs. Nothing has happened yet with the airbags I want to get them replaced before it does.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (ramp motors 4869 nesconset hwy, port jefferson station, NY 11776 (631)-473-1550) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact recently received a postcard from tk holdings, alerting her that the parts were available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to larry H. miller Ford Lincoln provo dealer (1995 N university pkwy, provo, ut 84604, (801) 734-9796) where it was rejected to be serviced due to the part not being available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Monson, MA, USA