CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
10.0
really awful
Crashes / Fires:
19 / 1
Injuries / Deaths:
21 / 0
Average Mileage:
16,623 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2008 Ford Edge. The contact stated that the vehicle lost brake functionality. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lake elsinore Ford (located at 315000 auto center dr, lake elsinore, ca) was contacted and diagnosed that the brake booster failed and needed to be replaced. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was approximately 136,000. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer was not contacted. The manufacturer advised the contact that the recall parts were unavailable. The VIN was not available. The contact had not experienced a failure. Parts distribution disconnect.
"takata recall" received recall July 2016 it is now August 2017 and vehicle still with defective airbags. What is my recourse dealer says it is out of his hands Ford Motor Company says they are waiting for supplies. Please help.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and informed the contact that they were working on the part. No further assistance was offered. The contact had not experienced a failure. VIN tool confirms parts not available.
- Novato, CA, USA
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I received a recall notice for my VIN# in March 2017; 17S01/NHTSA recall 17V-024; there was a serious defect with my takata passenger-side airbag system (by takata inflators). The notice states: Inflator may rupture in the event of crash necessitating airbag deployment resulting in metal fragments (shrapnel from the dash) striking occupants cuasing serious injury or death. I have grandchildren who ride in my car! my car is absolutely off limits-a death trap, unsafe to drive! I contacted at 13 Ford dealers, each told me there aren't any forthcoming parts, unavailable due to takata's bankruptcy. Ford has repaired some vehicles but not mine and is responsible to take alternate measures to assure me of a safe vehicle! I've spent $32,000 on that "pre-owned" vehicle from a Ford dealership, and another $5,200 in repairs since purchasing and only drove it for 35,000 miles. I regularly maintained & serviced this vehicle. The defects were never detected.
Takata recall it's been over a year since this recall has been out and the Ford dealer I go to still has not received any solutions to fixing this recall. I would like to know why it's taking so long to get this recall resolved.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The russle and smith Ford dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 11/07/17 the consumer stated the vehicle flooded during hurricane harvey. Updated 11/13/2017
Takata recall. The website says to file a complaint if repairs have not been made in a timely manner. I have 17-year old twins who share the car and it's been over a year since we were notified of the recall, yet parts are still not available. We likely cannot sell the car due to the recall. I'd say this is not timely.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. Mak haik Ford Lincoln located at: 7201 South ih-35, georgetown, tx 78626, tel: (888)483-1203 was contacted, and the contact was informed that Ford Motor Company would notify vehicle owners with a second notification when the remedy parts were available. The manufacturer was also contacted but was unable to provide parts availability information. The contact had not experienced a failure. The VIN tool confirms remedy not yet available.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V3840000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The town Ford dealer stated that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
"takata recall" I've called my dealer several times and they can't replace the airbag because the manufacturer hasn't produced a replacement. Please resolve this important safety issue! thanks, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jones Ford of cottonwood, Arizona was made aware of the recall and stated that the parts were unavailable. Galvin Ford of prescott, Arizona was contacted and the contact left a message with no returned phone call. The manufacturer was made aware of the issue and stated that the contact would receive a second letter once the parts became available. The contact had not experienced a failure. VIN tool confirms parts not available.
"takata recall" I received the notice from Ford in June 2016. I have contacted my dealer many times over the past year and parts are still unavailable. I have a preteen boy and have to carpool for sports activities. I can no longer have anyone sit in my passenger side seat. Our cars have been knowingly unsafe for over a year. How many people have to be injured or worse before our cars are fixed.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called reynolds Ford of okc (7320 northwest expy, Oklahoma city, ok 73132, (405) 728-2411) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (rod baker Ford located at 16101 S Lincoln highway plainfield, il 60586 815-436-5681) and was informed that the recall remedy parts were on backorder. The manufacturer was notified of the failure, but did not offer any assistance. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Elkhart, IN, USA