CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
10.0
really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
17,293 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2007 Ford Edge. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The dealer (golden circle Ford Lincoln Inc, 1432 us-45 byp, jackson, tn 38305) stated that parts were unavailable for the repair. The manufacturer confirmed that parts were unavailable for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The parts were not available for the repair. The contact called gibbons Ford at 570-489-4747 where they informed the parts were not yet available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Ford Edge. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The dealer (jones Ford, 2410 ocean hwy w, charlotte, nc 28470) stated that parts were unavailable. The manufacturer was not contacted. The contacted had not experienced a failure. VIN tool confirms parts not available.
- Holden Beach, NC, USA
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Takata recall. Am being told by the dealer that parts are still not available, today 12/11/2107. I was first informed of this recall 16S26 via a letter from Ford received in July, 2016. The letter indicated I would be notified when parts were available. Appears they are still not available?
Takata recall recall has been out for a year and a half (June 2016) its now 12/8/2017. No remedy available. I work for fca and all of our parts have been now available for months. Were constantly calling, emailing, and paper mailing notifications.
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (cooper motors Inc, 985 york St, hanover, pa 17331) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-392-3673 and stated that the contact needed to call NHTSA. A case number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available.
A recall was made January 10, 2017, but a "remedy not yet available" is still the status on December 6, 2017. Summary: Passenger airbag inflator replacement safety risk: The passenger frontal airbag inflator could rupture if the vehicle is involved in a crash were the supplemental frontal airbags are designed to deploy. This defect report is in response to dirs 17E001, 17E002, 17E003. Ford is not aware of any reports of accident or injury related to this condition.
Takata recall - I received a notice that our passenger side airbag is being recalled. I called the listed dealer in long beach, ca (worthington Ford) to get them replaced and he informed me that these airbags are not available to replace yet (it says it has been recalled since 2016). I am very concerned as this is supposed to be our safe family vehicle (I have a 4 year old) and I do not feel safe knowing that we have a defective airbag. Please advise what we should do.
Takate recall I have gone to the website to find out about the airbag recall. This vehicle is under recall. I called the dealer listed as a place that is authorized to replace the airbag, however, they said they have no parts to replace and have no idea when they will get any. I need to get this replaced so it is a safe vehicle! please help. Thank you.
Takata recall. The contact owns a 2007 Ford Edge. The contact received an interim recall notification for NHTSA campaign number: 17V024000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (vancouver Ford, 6801 ne 40th St, vancouver, wa 98661, (360) 992-7402) did not give a specific date for when the part would become available, and stated that the contact would need to wait to receive a second letter. The manufacturer was contacted. The contact was not experiencing a failure. VIN tool confirms parts not available.
The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Vicksburg Ford Lincoln in vicksburg, Michigan was made of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called kings colonial Ford at (912) 264-6400 (3565 community rd, brunswick, ga 31520) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.
Takata recall have been waiting for over 2 years for a replacement air bag. Called dealer today and they said no one knows what they will do with this issue or when it will be fixed
"takata recall" called local Ford dealer to see about getting airbag replaced. Was told over the phone by operator that Ford would call me when replacement airbag would be available and I could call dealer to schedule replacement. Is this how the recall is supposed to work. I felt like I was just brushed off.
Takata recall. The contact owns a 2007 Ford Edge. The contact received a notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of tim for the recall repair. The contact called carmax at 626-357-9972 and was informed that the part was not available. The Ford dealer was not contacted. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall: We received a notice from Ford in the summer of 2016 saying there was a safety vehicle recall for the air bags on this vehicle. To date Ford has not replaced the air bags on this car. We have called and been told when the bags are not in stock we will be notified when thee are available for installation. Please help us get these airbags replaced
A D V E R T I S E M E N T S
- Jackson, TN, USA