This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at 50-?"60 MPH, the high-pressure warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 79,000.
The contact owns a 2020 Ford EcoSport. The contact stated while driving 30 MPH, the "Low Engine Oil" and check engine warning lights illuminated. The contact pulled into a gas station as the vehicle began to shake and turned off the engine. Due to the failure, the vehicle was towed to a relative's home, and oil was added to the engine. Upon starting the vehicle, the warning lights returned, and an abnormal grinding metal sound started coming from the engine. The contact later discovered that the vehicle was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the engine, and the oil pressure warning light illuminated. The contact pulled over to the side of the roadway and turned off the vehicle. The vehicle was then towed to the local dealer to be diagnosed, where belt fragments and metal shavings were found in the oil pan. The contact was advised by the local dealer that the long block, turbocharger, and lubricating system needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 67,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact stated that while his wife was driving at an undisclosed speed, the low oil pressure warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the oil pump resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) for which the VIN was included however, parts were not yet available. The manufacturer was notified of the failure but did not assist. The failure mileage was 84,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated while driving 60 MPH, the vehicle began to shake with an abnormal rumbling sound coming from the vehicle. Once the contact parked the vehicle, the "Low Oil Pressure" warning light appeared on the instrument panel. The vehicle failed to restart after multiple attempts and was later towed to the dealer. A diagnostic test was performed on the vehicle and the contact was informed that the oil pump belt had failed and caused bearing damage. The contact was later informed that the engine's long block and turbocharger needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 84,000. VIN tool confirms parts not available.
- Sumter, SC, USA
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The contact owns a 2020 Ford EcoSport. The contact stated that while driving at 2-3 MPH in the driveway, the vehicle lost oil pressure. There were no warning lights illuminated. The contact had her neighbor check the oil and informed her there was enough oil in the engine. The vehicle was towed to an independent mechanic, who informed her about the oil pump vacuum code. The vehicle was towed to the local dealer and was informed that the engine needed to be replaced, but the parts were on backorder. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 84,078.
The contact owns a 2020 Ford EcoSport. The contact stated while driving 65-70 MPH, the low oil pressure warning light illuminated, and the vehicle started losing motive power. Additionally, the engine made an abnormal ticking sound. The contact was able to veer to the side of the road. The contact was able to restart the vehicle; however, the warning light and the abnormal ticking sound persisted. Additionally, the vehicle failed to exceed 40 MPH while driving to the nearby dealer. The unknown dealer diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence of the contact's son-in-law. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 81,000. The VIN was not available.
The contact owns a 2020 Ford EcoSport. The contact stated while driving 55 MPH, there was an abnormal dinging sound detected. The contact stated that the engine had seized. The low-oil pressure message was displayed. The driver pulled over, checked underneath the hood, and noticed there was an oil leak. The vehicle was towed to an independent mechanic, who informed her that the failure was due to the engine oil pressure and the web belt blower motor. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and offered a buyback. The contact stated that the failure was related to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The failure mileage was approximately 73,247.
The contact owns a 2020 Ford EcoSport. The contact stated while starting the vehicle, the low oil pressure warning light illuminated. The contact inspected the oil level and noticed that the oil level was normal. The vehicle was towed to several independent mechanics to be diagnosed. The vehicle was then towed to the dealer, where it was diagnosed that an unknown belt had fractured, which led to the oil pump and engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 82,950.
The contact owns a 2020 Ford EcoSport. The contact stated while driving from a complete stop, the low oil pressure warning light illuminated. The contact continued driving; however, the vehicle started making an abnormal knocking sound while approaching her residence. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not under a recall. The failure mileage was approximately 60,683.
The contact owns a 2020 Ford Ecosport. The contact stated while driving approximately 25 MPH the low oil pressure warning light illuminated. The contact stated that she stopped the vehicle with the engine was still running. The contact attempted to drive the vehicle and heard an abnormal sound and the engine stalled. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the oil pump had failed causing engine damage. The contact was informed that the oil pump and engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The failure mileage was 67,433.
The contact owns a 2020 Ford Ecosport. The contact stated while driving 70 MPH, the vehicle lost motive power and decelerated to below 60 MPH independently. The low oil pressure and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that the oil pump had failed, causing damage to the engine, and the engine needed to be replaced. The vehicle was then towed to the dealer, who confirmed the diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 74,000.
The contact owns a 2020 Ford EcoSport. The contact stated that while his daughter was driving out of a parking lot, the low oil pressure warning light illuminated, and the engine made an abnormally loud sound. The contact's daughter parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,000.
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at undisclosed speeds, the check engine warning light illuminated. The vehicle was taken to the local dealer, where the PCM was reset. The vehicle was repaired, but the failure recurred. The contact stated that while driving at approximately 35 MPH, the oil light illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the oil pump had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 84,000.
A D V E R T I S E M E N T S
- Kissimmee, FL, USA