This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 35 MPH, the check engine and oil warning lights illuminated, and the vehicle stalled. The vehicle was not able to be restarted and was towed to the local dealer who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at approximately 75 MPH, the "Oil Pressure Low" message displayed and continued to flash. The contact entered a parking lot, turned the vehicle off, and attempted to turn the vehicle back on, however, the vehicle would not restart. The vehicle was towed to the residence and then towed to the dealer. The vehicle was not diagnosed or repaired; however, the dealer confirmed that parts were not yet available for NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact received notifications of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at approximately 60 MPH and depressing the accelerator pedal, the vehicle failed to increase in speed. The vehicle was merged to the shoulder of the road to be restarted but the vehicle would not turn on. The vehicle was towed to the contact's residence. An unknown warning light had illuminated. The local dealer was contacted but the vehicle was not diagnosed or repaired due to the recall parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000. VIN tool confirms parts not available.
- Memphis, TN, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that while driving in traffic on a busy highway, the failure occurred. The contact stated that the vehicle was nearly rear-ended. Additionally, the contact stated that the failure occurred while the contact was out of town. The vehicle was towed to a dealer, and it was diagnosed and determined that the vehicle experienced engine failure and the engine needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine and low oil pressure warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed oil pump. The contact was informed that the oil pump needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact stated that the "Low Engine Oil Pressure" message was displayed on the instrument panel upon starting the vehicle. There was an abnormal ticking sound coming from the instrument panel. The contact then received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 72,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact stated while driving 40 MPH, the vehicle jerked and stalled. The contact was unable to pull to the side of the road. The check engine warning light and the low oil pressure warning light were illuminated. The contact shifted into park(P) and restarted the vehicle; however, the vehicle made an abnormal grinding sound. The contact then pulled to the side of the road and the vehicle stalled for a second time. The vehicle failed to restart and was towed to the dealer. The dealer diagnosed that the engine had failed. The dealer informed the contact that the engine needed to be taken apart to determine the cause of the failure. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to the recall repair was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.
The contact owns a 2020 Ford Ecosport. The contact stated while driving 70 MPH on a bridge, the low oil pressure, the power train, and the check engine warning lights illuminated. Additionally, the vehicle lost motive power. The contact stated that he continued driving at 15 MPH and pulled into a nearby parking lot. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be rebuilt or replaced. The dealer determined that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure and informed the contact that he would be reimbursed after paying for the repair out-of-pocket. The contact stated that he paid to repair the vehicle. The vehicle was repaired. After the repair, the contact contacted the manufacturer, who informed him that he would be reimbursed in the 2nd quarter of 2024. The contact stated that he did not want to wait until the 2nd quarter of 2024 to be reimbursed. The failure mileage was approximately 69,827.
The contact owns a 2020 Ford EcoSport. The contact stated while driving 25 MPH, the oil pressure warning light illuminated. The vehicle was taken to an independent mechanic, but no assistance was provided. While driving, several instrument cluster warning lights illuminated, and the vehicle lost motive power. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was towed to another independent mechanic, who informed the contact that the engine had failed. The manufacturer was not notified of the failure. The failure mileage was approximately 79,005.
The contact owns a 2020 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, after which the vehicle was unable to accelerate above 30 MPH. The contact pulled over to the shoulder of the roadway, where the failure persisted. The low oil pressure warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump drive belt tensioner, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included, but the parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at 70 MPH up a hill, the vehicle failed to accelerate. The check engine and oil warning lights were illuminated. The wrench symbol was displayed. The vehicle lost power and failed to start. The vehicle was towed to the residence. The vehicle was next towed to the local dealer, where it was diagnosed that the pretensioner belt had failed and the engine seized. The dealer informed the contact that parts were not available to repair the vehicle under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 72,000.
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The Low Engine Oil message was displayed. The contact pulled over at a gas station and turned off the vehicle. Upon inspection, the contact discovered that the engine oil level was low and added more engine oil. The contact restarted the vehicle, and the vehicle was shaking. The contact parked the vehicle and had it towed to her brother's residence. The vehicle was later towed to an independent mechanic, who diagnosed that the engine oil pump needed to be replaced. The independent mechanic advised the contact not to drive the vehicle. The vehicle was then towed to the dealer, but it was not diagnosed or repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 68,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made a clicking sound. The Low Engine Oil Pressure message was displayed. The contact's boyfriend performed an oil change; however, the failure recurred. The dealer was made aware of the failure but confirmed that parts were not yet available. The dealer advised the contact not to drive the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact stated that while his daughter was driving 65-70 MPH, the vehicle lost motive power with the oil pressure warning light illuminated. The contact was able to drive to the dealer, where the vehicle was diagnosed and determined that the engine needed to be replaced. The dealer replaced the engine. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 61,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford EcoSport. The contact stated while driving at various speeds, there was a rattling sound coming from the engine, and the vehicle would not properly accelerate. Additionally, the oil pressure and service engine warning lights remained illuminated. The vehicle was taken to the local dealer who replaced the turbo charger and the catalytic converter, but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the transmission needed to be replaced but parts were not available. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 53,000.
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the low oil pressure warning light was illuminated. The vehicle was taken to Valvoline, where an oil change was performed, but the failure recurred several days later. The vehicle was taken to an unknown dealer, where it was diagnosed that the engine long block, the oil pump tensioner and the oil pump drive belt had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 94,399.
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle displayed a message reading "Low Oil Pressure, " after which the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The low oil pressure warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump belt, resulting in damage to the engine, and requiring an engine replacement. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but informed the contact that the manufacturer would not cover the cost of the engine replacement. The failure mileage was 92,000.
A D V E R T I S E M E N T S
- Anniston, AL, USA