This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ford EcoSport. The contact stated that the "Oil Change Required" message was displayed. The contact stated that while the vehicle was reversing, there was an abnormally loud sound heard. The contact stated that the vehicle had to be reversed slowly. The vehicle was not repaired. The contact received notification of the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the remedy part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 73,423. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 60 MPH, the low oil level warning light illuminated, and the vehicle stalled. The contact pushed the vehicle to the side of the road. The vehicle was then towed to the dealer where it was diagnosed that the failure was directly related to the recall. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact stated that the "Low Engine Oil Pressure" message was displayed and continuously notified the contact of the issue. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 87,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford Ecosport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure causing the vehicle to stall. The failure mileage was 43,800. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that before receiving the recall notice, the oil pump had failed. The contact stated that the manufacturer had no parts to complete the recall repair. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the oil pump, timing belt, and water pump needed to be replaced. The vehicle was repaired. The contact stated that while her daughter was driving at approximately 35 MPH, after picking up the vehicle from the independent mechanic, her daughter noticed that the vehicle was hesitating before shifting gear. The contact stated that later her son had driven the vehicle to a local shop and while returning to the residence, the "check engine" warning light was illuminated. The contact stated that the vehicle was parked and remained parked. The vehicle was not taken back to the independent mechanic. The vehicle had a failure after picking up the vehicle from the independent mechanic. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was 51,799.
- Hope Mills, NC, USA
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The contact owns a 2019 Ford EcoSport. The contact stated that while driving at 45 MPH, the vehicle jerked and stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an unstated wiring needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was unknown.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the engine made an abnormal roaring sound. The check engine and low engine oil warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. VIN tool confirms parts not available.
The contact's daughter owns a 2019 Ford EcoSport. The contact stated that while driving at various speeds, the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was approximately 45,000. The contact stated Ford is delinquent in identifying a specific remedy for this condition.
The contact's husband owns a 2019 Ford EcoSport. The contact stated that while driving at 45 MPH; an abnormal popping sound began to emit from the vehicle. The vehicle also began to hesitate upon the depression of the accelerator pedal. The "Low Oil Pressure" message appeared on the instrument panel; however, upon inspection, the oil level was found to be normal. The vehicle was initially towed to an independent mechanic where it was discovered that the oil line had been contaminated with various particles which caused the failure. The vehicle was then towed to a dealer and the turbocharger was replaced; however, the failure returned soon after the repair. Recently, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 63,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 65 MPH, the brake pedal was firm while being depressed; however, the vehicle failed to stop immediately. The vehicle then lost motive power. The check engine warning light was illuminated. The failure nearly caused a collision. The contact pulled over to the side of the road and the vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact stated while driving 70 MPH, the vehicle decelerated to 40 MPH and went into LIMP Mode. The low oil pressure warning light was illuminated. Additionally, the vehicle failed to start. The vehicle was towed to the local dealer, who informed the contact that there was no warranty coverage on the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 88,000.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact stated while driving at various speeds, the check engine warning light illuminated and flickered on and off. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact stated driving 60 MPH, the low oil pressure warning light illuminated, and the vehicle stalled. The contact shifted into neutral(N), and the vehicle rolled to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to the dealer, where it was diagnosed. The dealer determined that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The contact later received the notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 92,718. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the oil warning light illuminated. In addition, the engine seized. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 61,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact stated while driving approximately 60 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as needed. There were no warning lights illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the result of the diagnostic was unknown. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), which he related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while starting the vehicle, the message "Braking" was displayed, and the oil pressure warning light was illuminated. Additionally, the contact stated that the vehicle struggled to start on another occasion. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, he heard an abnormal knocking sound emanating from the engine compartment, after which the low oil pressure warning light illuminated on the instrument panel. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump tensioner, resulting in damages to the engine and requiring the engine to be replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 64,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while his wife was driving approximately 65 MPH. The contact was informed that the vehicle was making abnormal sounds coming from the engine compartment and the vehicle then stalled. The contact was unaware of any warning lights. The vehicle was towed to a dealer and the contact was informed that the oil pump had failed, and the engine was damaged and needed to be replaced. The vehicle was repaired. The contact stated that recently the second oil pump and engine failed, which was the second failure of the oil pump. The vehicle was not repaired. The failure mileage was approximately 58,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Rochester, NY, USA