This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 65-70 MPH, there was a rattling sound coming from underneath the hood of the vehicle and the vehicle started to decelerate. The check engine, low engine oil pressure, and check oil warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was referred to the dealer for the repair. The vehicle was taken to the dealer who confirmed the diagnosis of engine failure and that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue and opened a case regarding the failure. The failure mileage was 68,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact stated that upon attempting to start the vehicle, the vehicle failed to start as intended. The contact also stated that previously, upon turning the vehicle off, she heard an abnormal buzzing sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 11,000.
The contact owns a 2019 Ford EcoSport. The contact stated while driving at approximately 10 MPH and crossing an intersection, the vehicle stalled and the check engine warning light was illuminated. As a result, the vehicle following behind in the intersection crashed into the rear corner of the passenger side bumper. The vehicle was able to be restarted. The other vehicle fled the crash scene. The damage to the rear bumper was minimal. The contact filed a police report at the Station but no further information was available. There were no injuries sustained. A dealer was not contacted. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and related the failure to the recall however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact stated that the failure had occurred frequently. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact stated while driving 75 MPH, the vehicle began to lose motive power with the oil pressure warning light illuminated. The vehicle was able to restart but the failure persisted. The vehicle was taken to the dealer where the vehicle was diagnosed with engine failure. The engine was replaced. The vehicle was repaired but the failure persisted. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 110,000. VIN tool confirms parts not available.
- Tyronza, AR, USA
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The contact owns a 2019 Ford EcoSport. The contact stated while driving at approximately 50 MPH, the check engine warning light and low oil pressure warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed that the engine belt had seized due to low oil pressure. The vehicle was not repaired due to the cost. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport The contact stated while driving 15 MPH, the vehicle failed to exceed 15 MPH with the check engine warning and low oil pressure warning lights illuminated. The contact restarted the vehicle, but the failure persisted. The vehicle was taken to the dealer where it was diagnosed as a failure with the turbo charger. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 75,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 30 MPH, the low oil pressure warning light illuminated. The contact drove the vehicle back to the residence and had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed and damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 88,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact stated while driving 35 MPH, the vehicle started losing motive power with the check engine warning light illuminated. The vehicle failed to restart and was towed to an independent mechanic and was diagnosed with oil pump tensioner assembly and oil pump drive belt failure. The contact was informed that the engine needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted by the mechanic and the vehicle was diagnosed with the same failure stated by the mechanic. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The failure mileage was approximately 91,000.
The contact owns a 2019 Ford EcoSport. The contact stated after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the thermostat was stuck open and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly lost motive power, prompting her to pull to the shoulder of the roadway and turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 60,000.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed the oil pressure warning light illuminated. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with a disconnected tensioner belt which caused engine failure. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact stated while driving 50 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed with needing to reset the RVN. The vehicle was repaired. The contact stated that the vehicle stalled two more times after the repair. The vehicle was taken to the dealer and was diagnosed with a blown engine. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) the following day; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer acknowledged the recall, and advised the contact that they would fix the vehicle; however, parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 210,129. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 35 - 40 MPH, the engine started running loudly and began making a noise that made it seem as if the engine was choking. The oil pressure warning light was illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 142,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated, and the vehicle stalled. In addition, the brake pedal was depressed; however, the brakes failed to function as intended. The contact stated that the brakes did not activate. The vehicle was taken to the dealer where the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 58,995. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at approximately 30 MPH, the check engine warning light illuminated. The contact stated that on three separate occasions, the vehicle stalled after the warning light illuminated. The vehicle was restarted on all three occasions after sitting for approximately 20 minutes but started losing motive power. Additionally, the contact observed an abnormal gasoline odor in the cabin of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the engine oil pressure light was illuminated. The contact took the vehicle for an oil change however, the failure reoccurred. The dealer was made aware of the failure but confirmed that parts were not yet available. The contact was informed that the engine oil pump was inoperable. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
The contact owns a 2019 Ford EcoSport. The contact stated while driving 65 MPH, the check engine warning light illuminated. The low engine pressure message was displayed. The vehicle was slow to move, but the contact was able to continue driving. The vehicle was taken to the local dealer, where it was diagnosed and determined that the oil pump had failed and caused the engine to seize. The dealer recommended an engine and oil pump replacement. The vehicle was not repaired. The contact stated that the repairs were not covered under warranty. The manufacturer was contacted and offered to assist with the repairs. The failure mileage was approximately 84,712.
A D V E R T I S E M E N T S
- Houston, TX, USA