This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving, the vehicle displayed "Low Oil Pressure, Stop Engine" and we experienced a loss in power. Luckily, we were near our home at the time. We were traveling at approximately 65mph on a busy highway and the vehicle lurched as if it were going into a power-limited mode. We were able to get off of the roadway safely, but we were lucky in doing so. After dodging traffic and getting to a safe location, the vehicle was towed to a local Ford dealership. Upon inspection, they advised that the oil pump/belt/belt tensioner had gone out. This had caused a number of other issues within the engine (timing, bearings, etc) and the entire engine would have to be replaced in reference to SSM 49918. Researching online, there appears to be a large number of drivers experiencing the same issue with a failed oil pump that leads to a failed engine, some of which have seized completely while traveling. Luckily, ours did not seize completely, but the vehicle did drop drastically in power, causing other vehicles to swerve to miss us as we had an uncontrollable loss in speed. The vehicle is currently at the Ford dealership still as I call around to get additional quotes for repair. Ford estimates the cost of repair to be approximately $8,700. Ford customer service also refused any financial assistance due to our "CLV Score" not being "high enough", even though this is a known issue with this engine specifically. When I asked for a copy of the repair order for the quoted repairs from the Ford dealership, they provided me with a repair order with no diagnosis, quote, estimate, or any other information regarding the repairs needed. All information has been by phone with no written documentation on the issue from the service department.
Low oil pressure light came on. Pulled over right away. No rough idle or any odd noises. Had it towed to the ford dealership. Was told it was an oil pump retention belt that broke and the engine had no compression. The belt pieces were found in oil. Was told the engine had catastrophic failure due to the belt breaking. And would need to replace the whole engine. The car is a 2019 and only had 70000 miles on it. 10000 miles out of warranty. So I would have to pay for the entire thing. Ford would not take any responsibility. Called the ford costumer service assistance and was told no recalls were put out for that. I know there is a NHTSA investigation going on so I wanted to add my name to the list of people this has happened to.
I got up to get to work on 11/11/23 and my check engine light came on. Then my engine oil light came on. I had just gotten my oil changed not even a full week prior to this. I was driving and my car started to make a knocking noise and started to decelerate while I was coming up a hill. I got it towed to a Ford dealer that confirmed my oil pump went bad and I would need to replace my engine. My car only had 73000 miles on it. I called ford and they said there was nothing they could do. The denied knowing anything about an investigation into the oil pumps on these cars and said they won-??t help pay or discount the price. The only option they gave me was to write a letter to some ford department in Michigan and wait on them to write me back as that-??s the only way they communicate. Even with me replacing my engine it-??s still the same oil pump as the last one so it-??s just a matter of time before this one goes out as well. 5600 for a new engine and only a 2 year warranty and no advice on how to prevent this from happening again. They said keep my receipt and keep hoping for a recall. Ford is a joke.
The low oil level indicator light went on while I was driving in my 2019 Ford EcoSport. I stopped at an auto parts store and had them add oil. The light did not go off when we tried to clear the sensor. I drove it home (about a mile) and it struggled to pick up speed and the engine started to knock. I did some research on the model and the government is currently looking into to this issue and there are several lawsuits. All have indicated they were just out of the warranty and the entire engine needed to be replaced. It is going to cost me thousands of dollars to fix this. I was told that there is not indication that there are any issues with the engine or fuel pump until it is too late. There is an open case with the NHTSA (SSM 48093) so this is a very well known issue and will continue to get worse with other EcoSport drivers as they near 60,000 miles. It is HORRIBLE business practice to do this to customers. I now have to pay thousands of dollars for a problem I did not know about it was too late. Ford needs to take responsibility for this.
Car started stalling out then not starting every time filled up with gas, Ford service center took 2 months saying it wouldn't harm the car and then had to replace the purge valve on 10/5/23. On 11/11/23 the low oil pressure light came on without any issues beforehand, oil life at 36%, oil on dipstick. The car lost power when trying to accelerate and started making ticking noise from under the hood. Determined to be failed oil pump and engine, engine has to be replaced.
I had my 2019 Ford Ecosport serviced to have a new battery and brakes installed on it by my local Ford dealership. Approximately 5 days after I picked it up from the dealership, I was on my way to work and driving down I-75 (going approximately 70 mph). I received a sudden notification on my dash that I had low oil engine pressure. I made my way over to the right lane, and started to slow down so I could pull over. I made it to about 30 MPH when my car turned off, my brakes locked, and my steering wheel locked. I had to push with excessive force on the brakes to completely stop the vehicle, and pull with excessive force to make it turn off to pull over. I checked the oil, and it was not low. So, I had it towed to the dealership. Here they told me that a belt had slipped in my engine and caused significant bearing damage. The base estimate that I was given for repairs was 9,000 dollars, and that if my car was manufactured less than a month sooner that these repairs may have been covered by Ford because it is a known issue with this make and model car. I was very concerned that I would not be able to stop my car safely on the highway and now I don't see how I can pay for the repairs.
I was driving to work and had to pull over as my low engine oil pressure light had come on along with a ticking sound in the engine so I pulled over. After waiting 5 hours for a tow I got it to a shop where they are telling me that there is something wrong with the engine. After looking up my vehicle I came across hundreds of people with the same issue.
I was driving down the highway and when I got off at my exit my car was running very rough when idling. I was able to make it home however it was very shaky and a knocking was coming from my engine. I had my car towed to the local mechanic where upon inspection they saw that the oil pressure or warning light on the dashboard was on and asked me if I was aware of it. I was not. They did inform me that it is more than likely the oil pump that had failed. I just got the car back in April of 2023, I am currently having it towed to where I bought it, Daytona Nissan. I don't know what to really do from here. Thank you
The contact owns a 2019 Ford EcoSport. The contact stated while driving 35 MPH, the low-pressure oil warning illuminated. The contact stated she drove the vehicle to her residence. The following day, the vehicle was taken to the dealer where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 74,000.
Just turned onto highway, going about 50 mph. Everything began to happen at once. Car stopped accelerating, I tried to press on gas and oil pressure light came on. Pulled to the side of the road. I had the car towed to a local Ford dealership. After keeping my car for about 2 months, they finally determined a belt in the oil pump broke and trashed my engine. Quoted a price of $11,000 to repair. After reading many other complaints on this model, it appears this is a significant issue that began occurring in the last 18 months or so. With the number of complaints, it seems this should be a recall issue. This could lead to a severe accident. In my case, I was turning left across a divided highway. Oncoming traffic was traveling at speeds up to 75 mph. Luckily, there was room behind a semi where I could pull off to the shoulder of the road.
The car steadily lost acceleration power until it wouldn't go above 3k RPM. The car started slowing down and the "low engine oil pressure" warning appeared on the dashboard display. When I pulled off the highway into a parking lot to check the issue, I could hear the engine whirring and knocking, indicating there being almost no oil in the engine despite the dipstick showing full oil and there being no visible leaks. Driving the car would presumably lead to severe damage to the engine.
A low oil pressure indicator appeared. Car began to sputter. Heard a loud boom under the hood. Car began to slow and would not accelerate. Engine died. Was able to get Car to the side of the road. We were stuck in the middle of nowhere, with our special needs child in the car with us. This is a potentially dangerous situation. Called for a tow to the dealership. Was told that the car could not be towed there due to dealership being closed, and for some unfathomable reason, the dealership did not have a drop off lot. Having no other choice, i had to pay an extra $100 dollars to have the car towed to my regular mechanic. He determined the the oil pick-up tube was blocked, the turbo was broken, and that the engine should be replaced. Total cost so far has been over $700. Was told by Ford to have the car towed to the nearest Ford dealership which was in Belvidere. The dealership was going to charge me $400 for an unrelated repair, before they would look for "other problems". Contacted Ford. They told the dealer to do a proper diagnostic and repair. Got a call this morning saying they replaced the tubo. However, they did not replace the timing belt which is known to be the common cause of the problem. And they want to charge me a deductible for what is clearly a faulty Ford engineering issue. As my research has shown this to be a fairly common failure with the Ford eco-boost engine. A total recall on this engine is clearly and urgently needed. Please help.
I have had several problems: Turbo replaced in 2022 (twice) Engine replace once in 2022 2023; replaced wire harness 2023 replaced fuel pump 2023 replaced battery 2023 replaced gas control valve All at which was replaced at separate service dates. This car is not reliable. Very unsafe drive. Has been towed 3 times to the Ford Dealer Ship in Chattanooga, TN in the last month and a half. Need to be recalled and deemed unsafe to drive. I have been stranded in the car serval times in since purchasing it new in 2020.
While driving on the highway, my car stopped on the road. When I was able to get it to restart, the low pressure oil lights came on, and the engine light came on. I drove my car home. I had it towed to Ford where they have said the oil belt caused the engine to fail. They say it needs a new engine. Cost will be 7300 dollars approximately. The car as about 70,000 miles
My girlfriend was driving and all of a sudden the low oil pressure sensor goes off on the dashboard, and the car starts shaking violently from the engine. After towing the vehicle to our local mechanic, they confirmed that this was an engine problem due to issues surrounding the oil pump in these vehicles. We towed the vehicle a second time to ford to have the engine replaced. This is apparently a known issue among 2018-2019 Ford EcoSports with the 1.0 L engine that leads to oil pump failure and destroys the engine. The dealer also found this issue and is covering it under warranty, but this was a serious safety hazard as it occurred while my girlfriend was driving home, and could-??ve easily caused an accident on the busy road she was driving on. There are a multitude of reports of this same thing happening to hundreds of others online. The recall for this engine must be issued sooner rather than later.
A D V E R T I S E M E N T S
- Charleston , WV, USA