This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at freeway speed, no oil pressure warning came on and car lost power, pulled to side of highway and checked oil level, oil level fine (had just had it in to a ford dealer for service 3 days prior). Took immediately to closest ford dealer who refused to look at it (suspicious). Had it towed to family mechanic, who was able to ascertain (through research) this possible oil pump issue. Towed to closest ford dealer, who claimed it would be ready in 2 weeks. Took two months, requiring rental of car (was moving across country) and then payment of transport of vehicle across country. No communication or very little with only a -??will be ready any day now-?? for the two months. At this point I am looking for reimbursement for the repairs along with reimbursement for additional costs incurred. (I also had to fly my finances to our new home, as she would not fit in the moving truck with her seeing eye dog).
Received an oil pressure error message. Came on and went off multiple times. Finally came on and stayed on. Car started driving sluggishly and check engine light came on. Before I could find a place to safely pull over, the wrench icon appeared and my car lurched forward twice and then the battery light came on. I was able to put on my flashers and pull off the side of the road right before the car died. It would not even restart. I had to call for a tow and it was taken to a local Ford Dealership. It was inspected and verified that the issue was due to the recall on the vehicle and that a new motor and turbo are needed. The dealership was however told that Ford would not cover the cost of repairs because the recall is still in advance status. They were instructed to tell me I could pay the $5,600 for repairs and keep receipts to try to get reimbursed at a later date. They will not repair at their cost nor will they issue me a loaner vehicle.
While driving on the highway my car started making a clicking and knocking sound, sputtering. Then a loud sound and my oil pressure and engine light came on. I couldn-??t accelerate anymore. I pulled over and had it towed.
The oil pump tensioner associated with recall 23V905 failed and as a result of trying to get to a safe location when the part failed the engine experienced a catastrophic failure. Ford is aware of the issue and will not do anything until the recall is amended to cover the catastrophic engine failure that the recalled part caused
- Pinellas Park, FL, USA
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I was attempting to get on interstate 480, and was having a hard time accelerating. I almost got hit from behind on several occasions as I worked my way back off the freeway. I-??ve been advised that my engine is no good.
I was driving the car and the "low engine oil pressure" light came on and warning sounds were also providing attention. The car engine started to make grinding noises. I pulled into the closest safe parking lot and truned off the car.
When I was driving on the freeway about an hour away from home, I got a light on my dash for "Low oil pressure." I immediately pulled off to the side and turned my car off. In the middle of a rainstorm and in the dark I checked under the hood and checked the oil level and it was normal. Remind you I got oil changes very frequently when recommended and at this time I got an oil change about 4 weeks before. I called a tow serve to have my car taken to my local mechanics shop. Immediately, the mechanic thought the worst and said it sounds like it might be an engine rebuild. He saw this issue before on other Ecosports as of recently with a degrading wet oil belt. That is what this issue was. The oil belt teeth were degrading and the arm holding the oil pump belt separated, causing loss of engine oil pressure. My engine was replaced after a week of being in the shop and it came with a very expensive mechanics bill.
recall Out of nowhere my car began to struggle to accelerate and ultimately in the middle of driving up a rather steep hill, my car cut off on me completely i almost collided with another car trying to get out of the middle of the road because the car was showing down significantly. the engine light and the oil light came on and a "low engine oil pressure" alert was coming on as well. this problem began three months before cutting off on me on the road and ford tried to tell me it was from not getting frequent oil changes and that was not correct my car was up to date. they quoted be me $10,000 for repairs and offered me $800 for my car based off of these problems when a trade in was suggested. i know they were trying to take advantage of me. i have no other vehicle i need this car to transport my child. when i check my service records on the app it conveniently states that the work done was unknown but i paid to have the problem diagnosed and for a rental which wasn't covered because i was only 300 miles over the warranty. i have spent countless dollars on rentals and ubers because my car is not drivable. i need my car fixed completely and reimbursement for money spent on rental cars and ubers for a problem ford had BEEN known about.
Car currently isn-??t driveable due to vehicle stopping on the highway. Engine light came on and oil pressure was lost. I can-??t wait till recall to get car fixed nor can afford repairs
August 29, 2023 I was coming to a stop sign and when accelerating from the stop noticed a clung sound from the engine bay of the vehicle and then the low oil pressure warning illuminated. I immediately pulled off the road and shut down the car. I checked the oil level it is good so I had the car towed to my local Ford dealer. They determined that the engine oil pump tensioner let loose and causing catastrophic damage requiring an engine replacement. My vehicle was affected by the service bulletin built before April Ford offered no assistance for me since failure occurred 77800 I-??ve owned the vehicle around 7 months at the time bought at 65000 did not receive my vehicle back until mid October with no assistance on a rental vehicle or with the 6000+ repair bill.
January 2nd 2024 at 4:45pm driving at the speed of 57 mph on the highway. Alert appeared on my dashboard Low Engine Fuel. The vehicle was slowing down and there was a loud knocking sounds. My safety was at risk due to ongoing traffic which my speed was dangerously reduced. I was able to make it to the Ford AutoNation Dealership which conducted a diagnostic test results was an engine replacement. Ford Dealer never brought up a recall on the engine oil pump part. I had to notify them after finding out myself with research. CarFax and KellyBlue sent out alerts about this after my accident on January 4th 2024. The vehicle has been in great condition with upkeep of oil changes, tire rotations and brakes. All of the vehicle services and repair was at a Ford dealership. Currently my vehicle mileage is 64,861.
I was on my way to work and I had a notice of low engine pressure and my check engine light and maintenance signal came on. It felt as though the car could not accelerate and I heard a "whistle sound". I had just had the oil change a few days prior and nothing was found wrong then. I had it taken to the dealership and they said I will need an entirely new engine and that there were metal and rubber pieces in my oil and in my oil filter. The Moses Ford dealership has told me it is at least 3 to 4 months wait for an engine(currently has been waiting for 1 month now) and has refused to give me loaner vehicle. Ford has also refused to help with a loaner unless I pay for it and my warranty company has also said they cannot help with a long term loaner vehicle (only 10 days would be covered)
I was driving down the highway and lost complete power. Luckily was able to pull on shoulder before being hit by other vehicles on the road. Ecosport would no longer power on. Had towed and learned that the timing belt had failed due to lack of oil pressure. According to ford, the only way to fix the issue was by replacing the entire motor which took over 3 months to repair. The new motor sounds terrible and scares me every day now. I-??m just waiting for a repeat.
My drive belt or timing belt or something broke earlier this year due to unknown reasons, while travelling 65 mph on the highway. I have been unable to afford repair and was even without a vehicle for an extended period of time because of this. The engine required a special tool for my repair person to fully determine the cause and issue. However, since he did not own said tool, the engine has not been fully assessed. However, the engine no longer works and the vehicle does not run. It has remained parked for months. I saw that the NHTSA was investigating potentially faulty oil pumps on these vehicles (2019 Ford EcoSport) and believe that this issue also affected my vehicle, as well. It would explain a lot of unexplained things. I purchased the vehicle brand new from the dealership. My name is [XXX] on the purchase documents, however it was legally changed to [XXX] afterwards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Ford EcoSport. The contact stated while driving 45 MPH, the low oil pressure warning light illuminated, and the vehicle lost motive power. The contact pulled over and checked the oil level, and the oil level showed full. The contact drove the vehicle to the gas station and added oil however, the failure persisted. While driving to the dealer, the Auto Start/Stop, Shift to Park, and Restart warning light illuminated. The vehicle was diagnosed by the dealer and was awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 69,576.
It gave me an engine code saying there was a connection issue but the car was drivable and that i needed to schedule service. No code saying your engine is failing. It was the holidays. Dealers were closing so i figured I'd call and schedule it for service. Never got the chance as it seized up on the interstate at 60mph. Thankfully i was able to safely get it to the emergency lane and then towed to the dealer. They are now saying i need a new engine due to oil pump failure and are refusing to cover the cost. I feel like this is due to there malfunction and they should be responsible.
A D V E R T I S E M E N T S
- Brooksville, FL, USA