This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
recall Out of nowhere my car began to struggle to accelerate and ultimately in the middle of driving up a rather steep hill, my car cut off on me completely i almost collided with another car trying to get out of the middle of the road because the car was showing down significantly. the engine light and the oil light came on and a "low engine oil pressure" alert was coming on as well. this problem began three months before cutting off on me on the road and ford tried to tell me it was from not getting frequent oil changes and that was not correct my car was up to date. they quoted be me $10,000 for repairs and offered me $800 for my car based off of these problems when a trade in was suggested. i know they were trying to take advantage of me. i have no other vehicle i need this car to transport my child. when i check my service records on the app it conveniently states that the work done was unknown but i paid to have the problem diagnosed and for a rental which wasn't covered because i was only 300 miles over the warranty. i have spent countless dollars on rentals and ubers because my car is not drivable. i need my car fixed completely and reimbursement for money spent on rental cars and ubers for a problem ford had BEEN known about.
Car currently isn-??t driveable due to vehicle stopping on the highway. Engine light came on and oil pressure was lost. I can-??t wait till recall to get car fixed nor can afford repairs
August 29, 2023 I was coming to a stop sign and when accelerating from the stop noticed a clung sound from the engine bay of the vehicle and then the low oil pressure warning illuminated. I immediately pulled off the road and shut down the car. I checked the oil level it is good so I had the car towed to my local Ford dealer. They determined that the engine oil pump tensioner let loose and causing catastrophic damage requiring an engine replacement. My vehicle was affected by the service bulletin built before April Ford offered no assistance for me since failure occurred 77800 I-??ve owned the vehicle around 7 months at the time bought at 65000 did not receive my vehicle back until mid October with no assistance on a rental vehicle or with the 6000+ repair bill.
January 2nd 2024 at 4:45pm driving at the speed of 57 mph on the highway. Alert appeared on my dashboard Low Engine Fuel. The vehicle was slowing down and there was a loud knocking sounds. My safety was at risk due to ongoing traffic which my speed was dangerously reduced. I was able to make it to the Ford AutoNation Dealership which conducted a diagnostic test results was an engine replacement. Ford Dealer never brought up a recall on the engine oil pump part. I had to notify them after finding out myself with research. CarFax and KellyBlue sent out alerts about this after my accident on January 4th 2024. The vehicle has been in great condition with upkeep of oil changes, tire rotations and brakes. All of the vehicle services and repair was at a Ford dealership. Currently my vehicle mileage is 64,861.
- Hiram , GA, USA
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I was on my way to work and I had a notice of low engine pressure and my check engine light and maintenance signal came on. It felt as though the car could not accelerate and I heard a "whistle sound". I had just had the oil change a few days prior and nothing was found wrong then. I had it taken to the dealership and they said I will need an entirely new engine and that there were metal and rubber pieces in my oil and in my oil filter. The Moses Ford dealership has told me it is at least 3 to 4 months wait for an engine(currently has been waiting for 1 month now) and has refused to give me loaner vehicle. Ford has also refused to help with a loaner unless I pay for it and my warranty company has also said they cannot help with a long term loaner vehicle (only 10 days would be covered)
I was driving down the highway and lost complete power. Luckily was able to pull on shoulder before being hit by other vehicles on the road. Ecosport would no longer power on. Had towed and learned that the timing belt had failed due to lack of oil pressure. According to ford, the only way to fix the issue was by replacing the entire motor which took over 3 months to repair. The new motor sounds terrible and scares me every day now. I-??m just waiting for a repeat.
My drive belt or timing belt or something broke earlier this year due to unknown reasons, while travelling 65 mph on the highway. I have been unable to afford repair and was even without a vehicle for an extended period of time because of this. The engine required a special tool for my repair person to fully determine the cause and issue. However, since he did not own said tool, the engine has not been fully assessed. However, the engine no longer works and the vehicle does not run. It has remained parked for months. I saw that the NHTSA was investigating potentially faulty oil pumps on these vehicles (2019 Ford EcoSport) and believe that this issue also affected my vehicle, as well. It would explain a lot of unexplained things. I purchased the vehicle brand new from the dealership. My name is [XXX] on the purchase documents, however it was legally changed to [XXX] afterwards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Ford EcoSport. The contact stated while driving 45 MPH, the low oil pressure warning light illuminated, and the vehicle lost motive power. The contact pulled over and checked the oil level, and the oil level showed full. The contact drove the vehicle to the gas station and added oil however, the failure persisted. While driving to the dealer, the Auto Start/Stop, Shift to Park, and Restart warning light illuminated. The vehicle was diagnosed by the dealer and was awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 69,576.
It gave me an engine code saying there was a connection issue but the car was drivable and that i needed to schedule service. No code saying your engine is failing. It was the holidays. Dealers were closing so i figured I'd call and schedule it for service. Never got the chance as it seized up on the interstate at 60mph. Thankfully i was able to safely get it to the emergency lane and then towed to the dealer. They are now saying i need a new engine due to oil pump failure and are refusing to cover the cost. I feel like this is due to there malfunction and they should be responsible.
After a few near death experiences and being stranded several times, my 2019 Ford EcoSport has had a new Sync 3 system, EVAP, and 2 -??new-?? engines. And it-??s still not functioning properly. (Was shooting out black smoke, jerking, stalling, screen blackout.) Jerking and the screen blacks out. But according to Ford, it-??s ok to drive. Might be the transmission -after a complete diagnostic test and test drive. The car cuts off (not from the start/stop feature).
So back on June 25th, I noticed that I got a low oil pressure warning on my dashboard and a wrench and red oil icon on the dashboard as well. I got my oil checked at Take 5 and they said oil level was o good and to see a mechanic. I took it to Midas next door, and I had total engine fail from a broken timing belt, and a broken oil pump. I had got this car used at 47k miles and had to replace the engine at 52k miles for $9,000. This car even had issues with it going into limp mode but Midas fixed it while I spent hundreds at Ford for diagnostics and they couldn-??t figure it out. This seems to be a common problem with Ford EcoSport and hopefully there can be an investigation into the poor design of their engine and turbo boost. If u need documentation of anything, I can provide
Oil pressure drop with noticeable loss of power. Loss of Turbo. Engine is full of oil and has been maintained but engine is not being lubricated. Engine parts are grinding.
On the evening of 12/20/2023 suddenly the loss of engine oil pressure with an illuminated oil pressure warning lamp came on and the engine started knocking loudly. Then as we pulled out of traffic into a parking lot spot it died and would not restart. We were in heavy traffic and if we were not able to exit as quickly as we did our family would have been stranded and blocking in the heavy traffic. Was able to start it after it cooled but the engine continued to knock and within 1 minute the oil pressure warning lamp came on. We have not taken it to a repair shop as it is at 61k miles. I had to have it towed home and are currently in a out of pocket rental. It will have to be towed for any type of service.
The contact owns a 2019 Ford EcoSport. The contact stated that while his daughter was driving at an undisclosed speed, the low oil pressure warning light illuminated, and the engine made an abnormal sound. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer replaced the engine. The manufacturer was made aware of the failure. The failure mileage was approximately 61,000. The VIN was not available.
My car drove fine up until the 12th. I hoped in my car to go get some medicine at target which is 8 minutes away from them. My car began to make really loud noises and my oil light came on. I knew it was within the time for me to get another routine oil change. I bought one quart of oil just to hold me over for two days. I started my car to go home and my engine light and oil light and maintenance light all came on and my car would not drive over 45mphs. When you would press the gas, it would stall for a second. Thursday, I went for my oil change and was turned away due to the sound of my car and also the man smelled my dipstick and gas was in my oil. I was told to immediately take my car to the shop. The car shop has had my car for about a week and half and reached out at first saying that my problem was my camshaft and also turbo with a few other codes. I receive a class earlier this week saying I need a new engine. My car is a 2019 ecosport with 55k miles on it. They are working on an appraisal and so far it-??s already 6k. Still waiting for the final estimate to replace my engine
A D V E R T I S E M E N T S
- Lyndhurst, OH, USA