This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Ecosport. The contact stated while her daughter was exiting the driveway, the vehicle made an abnormal sound. Additionally, the contact stated that while her daughter was driving at an undisclosed speed, the low oil pressure warning light illuminated and the vehicle lost motive power. The driver was able to pull to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the oil pump had failed and needed to be replaced. The mechanic replaced the oil pump and test-drove the vehicle. The mechanic then informed the contact that the turbocharger needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. An unknown dealer was notified of the failure and advised the contact to take the vehicle to their location for diagnostic testing. The contact declined. The manufacturer was contacted and denied reimbursement for the repair. The failure mileage was approximately 44,193.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that several warning lights were illuminated. The contact drove the vehicle to the shoulder of the road and turned the vehicle off. The contact attempted to restart the vehicle, but the vehicle did not start. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed oil pump which caused the failed engine and the engine needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 55,665. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated while driving at approximately 40 MPH, there was an abnormal sound coming from under the hood. The vehicle was taken to a local dealer to be diagnosed, but no failure was found. The contact stated several warning lights were illuminated on the instrument panel. The contact stated that after several days, the vehicle was towed to a local dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the low oil pressure warning light was blinking off and on and the "See Owner-??s Manual" warning light was illuminated. The contact stated that the vehicle lost motive power while depressing the accelerator pedal. The contact was able to exit the highway and drive back to the residence. The contact stated that the same warning lights and a chime were sounding. The contact stated that the vehicle was parked and did not attempt to restart the vehicle. The contact had not taken the vehicle to a dealer or independent mechanic. The contact called a dealer and was advised that the vehicle needed to be diagnosed to determine the cause of the failure. The contact stated that the dealer was aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) but offered no assistance. The failure mileage was approximately 74,000. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at 10 MPH from a stop sign the oil pressure low message was displayed. There was an abnormal dinging noise detected. The vehicle lost motive power. The vehicle was taken to an independent mechanic where it was diagnosed that there was an oil light and lack of power. There was no oil pressure present. The oil pressure drive belt had failed. The vehicle was towed to the local dealer where it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 86,000.
- San Ysidro, CA, USA
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The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 35 MPH, the vehicle started losing motive power. The contact stated that the low oil pressure warning light illuminated, and the vehicle stalled. The contact stated that the vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the oil pump failure had damaged the engine. The mechanic determined that the engine and the oil pump needed to be replaced. The vehicle was not repaired. No further information was provided. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact stated while her husband was driving 55-60 MPH, several unknown warning lights were illuminated. The vehicle stalled temporarily and then accelerated unintendedly. The contact's husband was able to pull to the side of the road. The contact stated that her husband was able to continue driving. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the vehicle had failed to exceed 35 MPH while driving. Additionally, the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil pressure oil warning light illuminated. Additionally, an unknown warning light illuminated. The contact depressed the accelerator pedal, the vehicle failed to accelerate as intended. The vehicle was not taken to an independent mechanic or the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure 86,000. The failure mileage was approximately VIN tool confirm parts not available.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 25 MPH, the vehicle slowed down. The stop, park, and restart message were displayed. The vehicle was restarted, but the failure recurred. The contact continued to drive, and the oil, engine, and battery warning lights illuminated. The driver pulled over into a parking lot. The vehicle was towed to the local dealer, where it was diagnosed that the engine was damaged, and the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was contacted and referred to a local dealer. The approximate failure mileage was 86,000.
The contact owns a 2018 Ford EcoSport. The contact stated that the check engine warning light had been illuminated. The vehicle was taken to an unknown dealer several times; however, the cause of the failure could not be determined. The contact stated that while her grandson was driving approximately 65 MPH, the vehicle stalled inadvertently. The low oil pressure and the check engine warning lights were illuminated. The driver was able to veer to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the timing belt had failed, causing the engine and the catalytic converter to fail. Additionally, the mechanic informed the contact that additional parts had failed and needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); which she related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 99,530.
The contact owns a 2018 Ford EcoSport. The contact stated that while idling at a stop light, the "Check Engine" and "Low Oil" warning lights suddenly illuminated, and the vehicle stalled. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The contact was informed that the VIN was included in the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 74,000.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that upon the start of the vehicle, an abnormal clanking noise began to emit from the engine without warning. The local dealer was made aware of the issue and informed the contact that a diagnostic test needed to be performed to diagnose the cause of the failure. The vehicle was towed to an independent mechanic where the cause of the failure was determined to be oil pump belt tensioner which was linked to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact stated that while his wife was driving approximately 45 MPH, the "low oil pressure" warning light illuminated. The contact stated that the vehicle stalled immediately after the low oil pressure warning illuminated. The contact's wife was able to pull over but was unable to restart the vehicle. The vehicle was towed to a local dealer where it was diagnosed and determined that the oil pump had failed, and the engine needed to be replaced. The vehicle was not repaired. The contact had received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer confirmed that the engine failure was related to the recall but was unable to repair the vehicle due to parts not being available. The manufacturer was not informed of the failure. The failure mileage was approximately 86,000. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine and low oil pressure warning lights illuminated on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but the parts were not yet available. The failure mileage was 70,000.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 50 MPH, the "low oil pressure" warning light illuminated. The contact stated that the vehicle was losing forward momentum and the entire vehicle was vibrating. The contact returned to her residence and then had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed, however the dealer had not yet diagnosed the engine to check for damages. The vehicle was not repaired. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact pulled over and checked the oil level. The vehicle was restarted, and while driving, the vehicle stalled. The vehicle was towed to an independent mechanic, who related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was then towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The contact was informed that parts were not yet available. The failure mileage was 71,048. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however the part to do the recall repair was not yet available. The contact stated while his wife was driving approximately 35 MPH, the engine made an abnormal sound, and the low-oil pressure warning light was illuminated. Additionally, the vehicle lost motive power. The contact's wife was able to pull into a parking lot. The vehicle failed to restart and was towed to the residence, where an independent mechanic diagnosed the vehicle and determined that the engine had seized. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,500. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 60-65 MPH, the low oil pressure warning light illuminated, and a chime sounded. Additionally, the vehicle started losing motive power. The contact veered to the side of the road. The vehicle was towed to an independent mechanic, where it was determined that the engine had seized. The vehicle was then towed to the residence and was later towed to the dealer. The dealer determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 87,023. VIN tool confirms parts not available. The contact stated she needs a car replacement and her loan paid off. Further stating she's still financing this car and as long as she has to do that, and can't get another loan.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- San Jose, CA, USA