This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford EcoSport. The contact stated while his wife was driving approximately 55 MPH, the "Oil" warning light illuminated, and there was a knocking sound coming from the engine compartment. The vehicle was immediately parked and later towed to the local mechanic who diagnosed that the engine oil pump had failed. The vehicle was later towed to the local dealer who confirmed the diagnosis. The contact was informed that the failure was related to the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) but the parts were not yet available. The vehicle was not repaired. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 65,000. The VIN was not available.
The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the low oil pressure warning light illuminated, and the vehicle stalled. The vehicle was towed to the dealer where the failure was diagnosed as a blown engine and that the engine needed to be replaced. The manufacturer was made aware of the failure and informed the contact that the failure was due to a lack of oil changes. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 59,565. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact stated that several unknown warning lights were illuminated while driving approximately 70 MPH. The vehicle was taken to the dealer where it was diagnosed that the oil pump needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) after having the failure. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.
The contact owns a 2018 Ford EcoSport. The contact stated that when the vehicle was started, the vehicle was shaking and making a rattling sound. The contact stated that the failure was worsening. The vehicle was taken to the dealer where it was diagnosed with an oil pump tensioner failure. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The check engine warning light was also illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) for which the VIN was included; however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 6,600. VIN tool confirms parts not available.
The contact's granddaughter owns a 2018 Ford EcoSport. The contact stated that while his granddaughter was driving at an undisclosed speed, the vehicle experienced engine failure. The contact was unaware if any warning lights were illuminated. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with engine failure. The vehicle was towed back to the granddaughter's residence. The contact's granddaughter then received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact had the vehicle towed to a dealer; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 60,951. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact's daughter owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while her daughter was driving 50 MPH, the vehicle stalled inadvertently. There was no warning light illuminated. The contact's daughter was able to veer to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the engine had seized due to loss of oil pressure. The dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the failure occurred a week after an oil change was performed on the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,273. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, after which the vehicle entered LIMP Mode and lost motive power. The contact pulled over to the shoulder of the roadway, where the vehicle failed to restart. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 80,000.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his son-in-law was driving at an undisclosed speed, the vehicle independently decelerated. The contact's son-in-law pulled over to the shoulder of the roadway and the engine seized. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 5-10 MPH and depressing the brake pedal to come to a complete stop, the vehicle failed to respond and crashed into another vehicle. The air bags did not deploy. Additionally, the contact stated that the brake pedal fractured, causing her right foot to go through the pedal. The contact sustained whiplash, and cuts and bruises on the right foot. The other driver did not sustain injuries. The contact was able to continue driving. No police report was filed. The vehicle was taken to an independent mechanic, where it was diagnosed with an oil leak, but the source of the leak could not be determined. The check engine warning light was illuminated. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), which she related to the failure; however, the part to do the recall repair was not yet available. The dealer and the manufacturer were not notified of the failure. The failure mileage mileage was approximately 65,000.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the vehicle stalled and failed to accelerate as needed. The oil pressure warning light was illuminated. The contact was able to drive the vehicle to the residence. The contact then received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. A local independent mechanic diagnosed the vehicle at the residence, and it was determined that the oil pump needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 59,000.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 60 MPH, the oil and check engine warning lights illuminated. The contact was able to move the vehicle to the next exit before the vehicle stalled. The vehicle was towed to a local dealer where it was diagnosed as an engine failure associated with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Linwood, KS, USA