This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's daughter owns a 2018 Ford EcoSport. The contact stated while his daughter was driving approximately 35-40 MPH in the rain, the vehicle made an abnormal knocking sound and lost motive power. The low oil pressure warning light was illuminated. The contact's daughter was able to veer to the side of the road. The vehicle was able to be restarted but continued to make an abnormal knocking sound. The vehicle was towed to an unknown dealer who determined that the short block needed to be replaced. The vehicle was not repaired. The vehicle was towed to another dealer, where it was diagnosed that the oil pump pretensioner belt had failed, and the engine long block needed to be replaced; however, the part was on back order. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure and advised that they would partially cover the repair cost. The failure mileage was approximately 67,000.
The contact owns a 2018 Ford EcoSport. The contact stated that while his wife was driving approximately 65 MPH, the oil pressure warning light illuminated. The engine reduced power warning light was also illuminated. The vehicle decelerated to 5 MPH and the contact was able to pull over. The driver allowed the vehicle to cool down. The vehicle was restated; however, the warning lights remained illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.
The contact owns a 2018 Ford Ecosport. The contact stated that there was a loud abnormal sound coming from the vehicle at start up. There was no warning light illuminated. The vehicle was taken to the dealer where it was discovered that there was coolant intrusion into the engine and there were metal shavings inside the oil pan. The engine was replaced under warranty. Since the initial failure, the engine had failed twice with the check engine warning light illuminated. The vehicle was towed to the dealer after one of the failures. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was unavailable.
The contact owns a 2018 Ford Ecosport. The contact stated while driving at various speeds, the vehicle began to jerk and stalled. There was no warning light illuminated. The contact veered to the side of the road. The contact restarted the vehicle and continued driving; however, the failure recurred several times while driving, and the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that there was coolant intrusion into the engine block, and that the engine needed to be replaced. The engine was replaced; however, the failure recurred two years later. The contact stated that while driving at an undisclosed speed, the vehicle sputtered. An unknown warning light was illuminated. The contact was able to drive to the nearby residence; however, the failure recurred significantly while starting the vehicle the next morning. The vehicle was taken to the dealer, where it failed to restart. The dealer diagnosed that there was coolant intrusion into the engine block, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at approximately 45 MPH, the vehicle lost motive power. The oil pressure warning light was illuminated. The vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000.
- Madill, OK, USA
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The contact owns a 2018 Ford Ecosport. The contact stated that on various occasions, the check engine and low-pressure oil warning lights illuminated after starting the vehicle. The contact stated that the failure recurred while driving at various speeds. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced; however, the part for the repair was on backorder. The vehicle remained with the independent mechanic and was waiting to be towed to a local dealer for further diagnostic test and repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,000.
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at 50 MPH, the low engine oil pressure warning message appeared on the instrument panel. The contact managed to pull over and replenished the engine with oil; however, soon after start-up, an abnormal, knocking noise began to emit from the engine as black smoke also emitted from the engine. The vehicle began to lose power as the contact pulled over and shut off the engine. The contact had the vehicle towed to a dealer where it remained in their possession. The vehicle had yet to be repaired. The manufacturer for notified of the failure. The failure mileage was 58,198.
Started with the oil pressure engine light coming on and off always told it's a sensor then 2 days it wasn't putting any oil to one of the rocker arms and told by a dealership that it's going to cost me$7500 for a whole new engine when all they did was their diagnostic test.
A D V E R T I S E M E N T S
- Wendell, NC, USA