This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's employer owns a 2018 Ford Ecosport. The contact stated that while his employee was driving at approximately 75 MPH, the oil pressure and check engine warning lights illuminated. The contact stated that the driver observed an abnormal sound coming from the engine compartment. The vehicle was steered to the side of the road and turned off. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.
The contact owns a 2018 Ford Ecosport. The contact stated that while her husband was driving at approximately 60-?"65 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired, but the failure recurred. Two days prior to the failure, the vehicle had received a routine oil change and maintenance service at the dealer. The contact stated that while driving at approximately 30 MPH, the vehicle stalled. The wrench symbol was displayed. The Ford pass indicated there was a power train failure. The oil was changed prior to the failure. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was contacted and stated there was no warranty coverage on the vehicle. No assistance was provided. The contact stated that the failure was related to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was contacted. The failure mileage was 41, 000.
I am writing to you as I have many concerns about my Ford EcoSport. As I commute to my job or drive to pick up errands, my car suddenly stops. I would make a complete stop and I forget to press the Start/Stop button to disable it from shutting off the engine. This has happened several times and I have taken in my car before and all of the Ford dealerships and service workers have no idea of what the problem is or why it is doing this so frequently. I try to start my car and for some reason, it is not starting properly. It continues to make the sounds of it possibly starting and then it shuts off completely. This is the only vehicle that I have to commute with and do my daily errands. I am very concerned about this vehicle and how it is not a reliable source for me to get from place to place. What if something happens then what" I am in search of another car, which is so sad because it is a 2018 year car, which should be able to hold up and last for another 10+ years. I am very concerned for others who are seeing the same problem as myself. I have a brand-new engine, oil parts, and battery. I have had several oil changes within the same month directly at Ford's service centers. I do not know what I should do next. I am an educator, I help many students with different exceptionalities. When parents need help, I am here for them and support them in any assistance that I can. I know I will always be there for my students. I want to know if YOU can be here for ME and the other 93 individuals who have made reports on our investment in having this troublesome car. What would you do if you had no answers to a looming problem without knowing the exact problem" I appreciate the time and consideration that this report can be made useful for anyone who can help in assisting us. Again, thank you very much. I am looking forward to hearing from you!
Driving down road way approx 35-40 mph, speedometer went up to 50mph, down to 30mph, engine was shaking and sounded like a lawn mower, then all the dash lights came on, oil pressure, change oil, check engine, ABS, all lights, car died and will not start.
I was driving on a trip when without any other warning my low oil pressure light came on and started dinging. I lost the ability to accelerate. Thankfully I was able to get off interstate without causing an accident. The next day I was told I needed a new engine. I have researched this engine and have discovered many other incidents of complete engine failure with these cars. Ford should recall these cars before someone does get killed
- Omaha , NE, USA
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The contact owns a 2018 Ford Ecosport. The contact stated that while the vehicle was stopped, the vehicle made an abnormal noise. The check engine and low oil pressure warning lights were illuminated. The vehicle was diagnosed by an independent mechanic. The contact was informed that the wet belt was being circulated through the oil which caused a blockage resulting in the engine losing oil pressure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call NHTSA Hotline for assistance. The failure mileage was approximately 62,000.
My oil pump went out at 73,000 miles. With no oil flowing through the engine I have to replace the pump, turbo, and entire engine. My car was working fine in the morning but driving home was scary. My car could-??ve blown up on the tollway. On my way home October 22nd I got a -??low engine oil pressure-?? warning. No warning that morning and car was fine till after 5pm. I-??ve had two mechanics look at it and confirmed it was the oil pump that went out and was a problem ford production caused. My engine is on back order and I-??m stuck making payments on a car I don-??t have
While driving the vehicle steering wheel began shaking and then an alarm went off stating "Engine Oil Pressure Low". I was able to pull over on a residential street and park the vehicle due to this happening and the vehicle losing engine power. I was lucky that I was not on the highway and was able to pull over and park the vehicle. I am having the vehicle towed back to my home and will have it taken to a repair facility on Friday. I did not have any prior notices from the vehicle until the incident happened today.
While driving on the highway, low oil pressure indicator came on which led to loud noises from engine a few moments later. Which led to a loss of acceleration and power to engine, resulting in being towed. This risked mine and others lives on the highway. The problem is well known with an open class action lawsuit for similar problems with other same vehicles.
The engine cracked internally, and coolant intrusion is what has been diagnosed by the dealership's service department. A brand new engine is required. I am more than happy to ask the dealer to keep the old engine for inspection, and I have attached photos provided to me from the diagnosis. In these photos, coolant can be seen dripping along the engine walls. There also appears to be a crack between two pistons. This is incredibly disheartening to see at only 38,996 miles. Thankfully, I was parked when the engine had an incredibly rough start and idle. With only three cylinders and two misfiring according to early code retrievals, this might have been nasty had it occurred during travel. It was giving very aggressive shakes before turning off entirely in park. Check engine lights occurred after the engine was failing to work properly, and it was showing piston misfiring codes for two cylinders. This may be a design flaw with the engine design, but I am worried the replacement will have the same issue in the future if a new design was not implemented to correct or amend these issues.
Urgent Complaint - Engine Failure Issue in 2018 Ford EcoSport I am writing to bring to your attention a critical safety concern regarding the engine failure in my 2018 Ford Eco Sport. This incident not only endangered the lives of my wife and daughter but also highlights a pervasive issue that appears to be affecting a significant number of vehicles. On 10/28/2023, my wife and daughter were driving on the freeway when the engine began to sputter and ultimately shut down. Simultaneously, an oil light illuminated, indicating a catastrophic engine failure was imminent. They narrowly managed to reach a safe location at the airport before the car completely ceased functioning. This situation posed a severe threat to their safety, especially considering the high-speed freeway conditions. Upon inspection by a certified Ford dealership, it was confirmed that the engine experienced a critical failure. This dealership also conveyed that such failures have been observed in numerous vehicles of the same make and model due to a belt-related issue. It is disconcerting to learn that Ford has introduced an updated engine design post-2018, which implies an acknowledgment of this inherent flaw. Regrettably, our vehicle is no longer under warranty, leaving us with the substantial financial burden of replacing the engine. It is deeply unjust that we, as consumers, should bear the expense for a systemic manufacturing defect that has affected countless individuals. I implore you to investigate this matter thoroughly and take appropriate action to rectify the situation. It is imperative that Ford assumes responsibility for the faulty engine in our 2018 model, as well as in all affected vehicles, by initiating a recall or offering financial assistance for repairs. I appreciate your prompt attention to this urgent matter and trust that you will prioritize the safety and well-being of consumers who have placed their trust in Ford's products.
On 11/03/2023 my low oil pressure light came on in my 2018 Ecosport and the motor shut down as I was driving home. There was a car directly behind me that had to hit their brakes as I had no power. Luckily, I was able to coast to the shoulder of the road. My car is currently at the Ford dealership and should be checked on 11/06/2023. I've had to go out of pocket for a rental.
Driving and oil light came on suddenly pulled over asap then check engine light and battery light came on car quit working. Checked oil and was filled to line on dip stick. Tried restarting engine wouldn-??t start. Towed to repair shop engine seized up needs new engine.
Never had a problem with car. Driving from Omaha to Austin tx and on the interstate outside of Ft Worth, oil pressure light came on and started dinging and I lost my ability accelerate. Thankfully was able to get off interstate safely. My car was towed and I was told by repair shop that I need a new engine. Ford knows that these engines are bad and refuses to recall the vehicle. I just want my voice to be heard!
I was traveling on the highway around 60-65 miles per hour, then on my infotainment system I got a notification that said "Low Oil Pressure" the car then started slowing down. Even though I was not needing an oil change, I kept driving looking for a place to see if there was someplace open to let me know what is wrong. Then after getting off an exit I drove about another mile before the car just gave out, would not turn on or anything. After getting my car towed at the Ford Dealership they told me that I was going to need a new engine, they said they found metal shavings in my oil from the engine. The way my safety (and the other passengers) was put at risk is by the car immediately slowing down on the highway without any other warning. They replaced the engine but it is the same old one, it is available for inspection.
The contact owns a 2018 Ford EcoSport. The contact stated that while her daughter was driving approximately 60 MPH, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that there were metal shavings in the pan, and that there was no oil in the engine. The manufacturer was not contacted. The failure mileage was approximately 65,000.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 65 MPH, the contact heard an abnormal sound and the vehicle decelerated to 40 MPH unintendedly. The vehicle failed to accelerate as needed. The wrench and low oil pressure warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty engine. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.
The car, (oil pump), stopped pumping oil to the engine. Was driving along, the check oil light came on, then it stopped moving. All the warning lights lit up. There was plenty of oil in the car.
The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 35 MPH, the engine started to make an abnormal rattling sound which made the vehicle vibrate. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer. The vehicle was not diagnosed; however, the contact was informed that the vehicle had experienced engine failure. The vehicle had not been repaired. The contact stated that the engine was replaced March 13, 2023, due to an oil pump failure that damaged the engine block. The contact stated that she researched online and related the failure to the Eco Boost engine design. The manufacturer had been informed of the failure. The failure mileage was approximately 69,000.
Low engine pressure messaged came on and check engine light. Overheating light beeped saying coolant is hot so I turned on heater to cool down and pulled over. Made an appointment with ford dealership for them to tell me cracked cylinder head due to coolant leaking into system. Of course by the time it got looked at the dealership it was slightly over 100000 miles. I-??ve read along with hearing from ford that this has been common complaint with this model. Then I-??m told to get a new engine that it-??s on back order for 6 months to a year! This issue is scary and to think of the possibility of car engulfing with ford not doing anything to fix the issue. Now I-??m stuck paying $15,000 left on and low chance to get a new engine if that engine doesn-??t cause the same issues!
A D V E R T I S E M E N T S
- Tucson, AZ, USA