This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on the highway, low oil pressure indicator came on which led to loud noises from engine a few moments later. Which led to a loss of acceleration and power to engine, resulting in being towed. This risked mine and others lives on the highway. The problem is well known with an open class action lawsuit for similar problems with other same vehicles.
The engine cracked internally, and coolant intrusion is what has been diagnosed by the dealership's service department. A brand new engine is required. I am more than happy to ask the dealer to keep the old engine for inspection, and I have attached photos provided to me from the diagnosis. In these photos, coolant can be seen dripping along the engine walls. There also appears to be a crack between two pistons. This is incredibly disheartening to see at only 38,996 miles. Thankfully, I was parked when the engine had an incredibly rough start and idle. With only three cylinders and two misfiring according to early code retrievals, this might have been nasty had it occurred during travel. It was giving very aggressive shakes before turning off entirely in park. Check engine lights occurred after the engine was failing to work properly, and it was showing piston misfiring codes for two cylinders. This may be a design flaw with the engine design, but I am worried the replacement will have the same issue in the future if a new design was not implemented to correct or amend these issues.
Urgent Complaint - Engine Failure Issue in 2018 Ford EcoSport I am writing to bring to your attention a critical safety concern regarding the engine failure in my 2018 Ford Eco Sport. This incident not only endangered the lives of my wife and daughter but also highlights a pervasive issue that appears to be affecting a significant number of vehicles. On 10/28/2023, my wife and daughter were driving on the freeway when the engine began to sputter and ultimately shut down. Simultaneously, an oil light illuminated, indicating a catastrophic engine failure was imminent. They narrowly managed to reach a safe location at the airport before the car completely ceased functioning. This situation posed a severe threat to their safety, especially considering the high-speed freeway conditions. Upon inspection by a certified Ford dealership, it was confirmed that the engine experienced a critical failure. This dealership also conveyed that such failures have been observed in numerous vehicles of the same make and model due to a belt-related issue. It is disconcerting to learn that Ford has introduced an updated engine design post-2018, which implies an acknowledgment of this inherent flaw. Regrettably, our vehicle is no longer under warranty, leaving us with the substantial financial burden of replacing the engine. It is deeply unjust that we, as consumers, should bear the expense for a systemic manufacturing defect that has affected countless individuals. I implore you to investigate this matter thoroughly and take appropriate action to rectify the situation. It is imperative that Ford assumes responsibility for the faulty engine in our 2018 model, as well as in all affected vehicles, by initiating a recall or offering financial assistance for repairs. I appreciate your prompt attention to this urgent matter and trust that you will prioritize the safety and well-being of consumers who have placed their trust in Ford's products.
On 11/03/2023 my low oil pressure light came on in my 2018 Ecosport and the motor shut down as I was driving home. There was a car directly behind me that had to hit their brakes as I had no power. Luckily, I was able to coast to the shoulder of the road. My car is currently at the Ford dealership and should be checked on 11/06/2023. I've had to go out of pocket for a rental.
Driving and oil light came on suddenly pulled over asap then check engine light and battery light came on car quit working. Checked oil and was filled to line on dip stick. Tried restarting engine wouldn-??t start. Towed to repair shop engine seized up needs new engine.
- Clarksville, IN, USA
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Never had a problem with car. Driving from Omaha to Austin tx and on the interstate outside of Ft Worth, oil pressure light came on and started dinging and I lost my ability accelerate. Thankfully was able to get off interstate safely. My car was towed and I was told by repair shop that I need a new engine. Ford knows that these engines are bad and refuses to recall the vehicle. I just want my voice to be heard!
I was traveling on the highway around 60-65 miles per hour, then on my infotainment system I got a notification that said "Low Oil Pressure" the car then started slowing down. Even though I was not needing an oil change, I kept driving looking for a place to see if there was someplace open to let me know what is wrong. Then after getting off an exit I drove about another mile before the car just gave out, would not turn on or anything. After getting my car towed at the Ford Dealership they told me that I was going to need a new engine, they said they found metal shavings in my oil from the engine. The way my safety (and the other passengers) was put at risk is by the car immediately slowing down on the highway without any other warning. They replaced the engine but it is the same old one, it is available for inspection.
The contact owns a 2018 Ford EcoSport. The contact stated that while her daughter was driving approximately 60 MPH, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that there were metal shavings in the pan, and that there was no oil in the engine. The manufacturer was not contacted. The failure mileage was approximately 65,000.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 65 MPH, the contact heard an abnormal sound and the vehicle decelerated to 40 MPH unintendedly. The vehicle failed to accelerate as needed. The wrench and low oil pressure warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty engine. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.
The car, (oil pump), stopped pumping oil to the engine. Was driving along, the check oil light came on, then it stopped moving. All the warning lights lit up. There was plenty of oil in the car.
The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 35 MPH, the engine started to make an abnormal rattling sound which made the vehicle vibrate. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer. The vehicle was not diagnosed; however, the contact was informed that the vehicle had experienced engine failure. The vehicle had not been repaired. The contact stated that the engine was replaced March 13, 2023, due to an oil pump failure that damaged the engine block. The contact stated that she researched online and related the failure to the Eco Boost engine design. The manufacturer had been informed of the failure. The failure mileage was approximately 69,000.
Low engine pressure messaged came on and check engine light. Overheating light beeped saying coolant is hot so I turned on heater to cool down and pulled over. Made an appointment with ford dealership for them to tell me cracked cylinder head due to coolant leaking into system. Of course by the time it got looked at the dealership it was slightly over 100000 miles. I-??ve read along with hearing from ford that this has been common complaint with this model. Then I-??m told to get a new engine that it-??s on back order for 6 months to a year! This issue is scary and to think of the possibility of car engulfing with ford not doing anything to fix the issue. Now I-??m stuck paying $15,000 left on and low chance to get a new engine if that engine doesn-??t cause the same issues!
On Saturday my low oil pressure light came on suddenly as I was pulling into my driveway. I had just gotten my oil changed 2 months ago. The next day I took my car to Jiffy Lube, and as I was getting there the check engine light came on. The mechanics at Jiffy Lube stated it could be the oil pump valve. After that I decided to have my car towed to the local ford dealership to have it checked out. Today the dealership called me to inform me that my engine needed to be replaced and the cost would be $7500. The car is only 5 years old and has 84K miles. I am an extremely good driver with a clean record, and I also get my oil changed at the recommended interval at the ford dealership, so I do not believe that it is a driver issue.
-Oil pump failed causing complete engine and turbo failure. It can be inspected. - I was driving at interstate speed in traffic on the interstate and the engine lost power. - Independent service center looked at it and suspected oil pump as issue and sent it to ford dealer and they confirmed oil pump failed and caused total engine and turbo failure. - Ford Dealer has inspected - after the failure occurred, the low oil pressure light came on. after adding oil and restarting the engine, the light remained on.
The low engine oil pressure light came on and within seconds the entire car lost acceleration. This car only has 54,000 miles on it and has always had regular maintenance. Ford made a lemon engine and is refusing to fix it.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at 3 MPH, the vehicle independently stopped. The contact was able to pull to the side of the road. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty engine oil pump drive belt. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call NHTSA Hotline for assistance. The failure mileage was approximately 87,745.
In August 2023 we were driving our 2018 Ford Ecosport (with a little over only 45,000 miles) in town and the check engine light came on following the check oil light. We instantly headed to a mechanic and paid for a diagnostic. The mechanic told us that there were metal shavings in the oil and the remedy is to have an engine replacement. We drove back home. The following day, we headed to the local Ford dealership to see what we could do to get it fixed and file a complaint with them. On our way there, we were in a 50mph zone and we the power of the vehicle lessened a lot (from 50mph to 10-15mph and the RPM was 4,000 on a two lane road (we were on an overpass where we could not even pull over and we had 3 autistic children in the back seat. Midway across the overpass, We lost power completely. The engine was gone. We BARELY coasted off of the overpass, to where we had to run a Yield traffic sign and almost collided with another vehicle.
In late August 2023 my wife and I were driving her 2018 Ford Ecosport SE down one of our local highways at approximately 70mph. Without any warning the low engine oil pressure light came on and the car alerted to low oil pressure. The vehicle suddenly slowed down and would not travel any faster than 20mph in an instant. I was able to pull safely to a side road about.5 miles from where it initially happened. It was a very hot August day and my 18 month old was in the back of the vehicle. When I parked the vehicle it shut off and never turned on again. We waited for upwards of 2 hours on a tow truck while thankfully we were able to get our child into a cool car after about 45 minutes of waiting for someone to get to us. I had the vehicle towed to the dealership where we bought the car new in 2019. The vehicle at the time of incident had just over 70,000 miles. Upon diagnosis Ford stated there was some type of failure that the suggested repair would be a long block assembly 6006 and turbocharger. This service would cost $7,464.61 but they could not do it because the replacement engine is on backorder with no estimated time of when one would be available. We have since had to have the vehicle towed several times back to our place where it sits just waiting to decide what to do with it and have been forced to purchase a new vehicle since. I have noticed after this happening that I am not the only one that has experienced this problem and that it is a known issue and has been for years. One of the remarks I received from a Ford employee is "you should not have bought a throw away car".
I own the 2018 Ford Ecosport 1.0 lt. engine with Ecoboost engine I was 100 miles from home on a business trip when the low oil pressure warning came on with chimes alerting me about the low oil pressure. The notice and chimes remained until I stopped. I've never seen this warning before and nor have I had any problems whatsoever in the 3 years I've owned it. While waiting for a tow back to my home, I looked up some info and found that Ford knew about the oil pressure/oil pump problems and chose to do nothing about it. Luckily I was able to pull over fairly quickly but if I hadn't been able to, I was on a very busy freeway and a mountain pass that could have resulted in a much worse situation like some of the other reports of this issue in their Ecosport. Once home, I had it serviced by a AAA endorsed automotive shop and they determined that the oil pump failed causing the low oil pressure and is basically not replaceable. My engine and my vehicle are totaled. You would only be able to replace the faulty oil pump with the same pump since this is what they use in this vehicle. It's just wrong that Ford knew about this and continues to sell this vehicle. I also can't afford another car. I'd just paid this one off and I loved it. They should pay me for my loss.
A D V E R T I S E M E N T S
- Glen Burnie, MD, USA