This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dashboard was curling up. The consumer is concerned that air bag will be defective. The dashboard was curled so badly that an air vent popped out. The windows do not defrost properly and the air conditioner fogs the windows because the dashboard curled to the point that it touched the windshield. The consumer is concerned that this curling may affect the deployment of the air bags.
Consumer stated he was afraid to drive the vehicle because the material that covered the dashboard was peeling badly. He is afraid the air bag will prematurely deploy, and cause him harm.
- Port Arthur, TX, USA
Search CarComplaints.com for these popular complaint phrases...
Dashboard has wrapped and separated from the structure. This is reducing driver's visibility because the dashboard has lifted upwards infront of the windshield. An owners notification letter was sent out prior, but the failure had not occurred, so it wasn't repaired.
The dashboard separated from the windshield which caused the defroster vent to malfunction and blocked the driver's vision. Ak the defroster vents popped out of the dash. The dash slid up into the windshield and caused a sizeable gap between the two which restricted the drivers view. The problem may cause the passenger side air bag to deploy. Owner of the vehicle/daniel vires
Several items first the dash bowed in from both sides, a month after picking the car up the air conditioner went out the dealership said my problem, the tires were bad we replaced them they are bad all the time have to be replaced more then a normal tire should, the car broke down last year on the highway again my problem the rotors and other things were bad somthing I as a consumer would not have known about, cannot get car inspected because the horn does not work and cannot be fixed due to airbag again my problem O yes was in a finder binder airbag did not work minor injries, the drivers seat rocks the rear seat belt will not work more problems this car is worth nothing I on;Y drive to and from work in it and the way it is falling apart youd think I travel across country in it...this is not a good car to ever purchase will never buy from Ford again!!! srb this prblems have been on going from 2000-2003.
Since the summer of 2002 dashboard curls up which causes poor visibility through the windshield. Vehicle was taken to the dealer on 7/3/2003. Dealer stated the vehicle was not on recall, and could be fixed at owners expense.
Instrument panel warpage - unsafe, blocking forward view of vehicle.Ford will not honor recall 01B78 because it expired in August of 2002.this is not a cosmetic issue, an accident could easily occur if not properly repaired. The panel was already repaired once under warrenty and was not repaired properly.
Dashboard has warped upward and rigid air plastic gril popped out of location. Warping has become progressively worse over time and is beginning to obstruct lower edge of windshield at center of dash. Dealer says they are aware of problem but service bulletin authorizing repair under warranty has expired. They say customer must pay $1,400 to replace entire dahboard to effect repair. Car is 40 months old and has only 28,000 miles.
The dash board on my 1999 Contour has curled back and the vent mechanism has come out. Now, the defroster is obstructed and does not defrost my windshield properly. My windshield has now cracked. The dealer said this was the subject of a recall, but the recall is now "expired".other problems with the car: The radio speakers have failed. The driver's side were replace under my warranty, but now that I am out of the warranty, the passenger side speakers are shot; the dome light does not turn on when I open the driver's door but it does when the other doors are opened; my blower motor stopped working and I had to have it replaced, and it now smells like it is burning when I use it.
Over the past three years, the defroster panel in my 1999 Ford Contour has warped and become loose. The dealer has fixed the complaint 5 times, but the recurrence leads me to believe, there is essentially a flaw in the design. When the panel warps, the air from the defroster is not directed properly and does not defrost the windshield efficiently, thus leading to a visibility hazard.
The vehicle had poor gas mileage. The drivers window jammed. The rubber piece around the frame of the right side rear passenger's seat constantly came off. The shoulder harness on driver's side and in the rear seats twisted and jammed. The dashboard cover came loose. The radio operated poorly. The trunk latch often required multiple pulls to open the trunk. The air bag light intermittently came on. While driving there was a whining/grinding noise.
Dashboard is curling up from the windshield. Since this has started the vent for the defogging systems has popped completely out, the warning bell for the lights left on and key in ignition have stopped working and the radio cuts in and out. I took it to my auto repair shop who contacted my extended warranty company (who supposedly cover me bumper to bumper according to the dealer I bought the car from) who state if it is not safety related they don't cover it. I then went to a local dealership with the problem as the car is a 1999 with barely 40,000 miles and expressed my concern about the things that have stopped working as well as the fact that as the dash rolls back it will deploy the passenger side air bag. The dealer stated it was not their problem even though they stated that the earlier models had the same problem which apparently was never fixed and gave me Ford customer service. I then contacted Ford who after 5 days informed me that they felt it was not their problem, that I should take it to my local dealer and pay approximately $1800 to $2000 for a new dash to be installed but that I should save my paperwork after the repairs are done in case of any further trouble. Since the dash is in perfect condition aside from the curling, no cracks, discoloration or drying out I don't feel I should pay to have this problem resolved. If you can assist please let me know.
A D V E R T I S E M E N T S
- Cherry Hill, NJ, USA