This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Ram 3500. While decreasing speed at 2 mph, the contact stated that the left outer tie rod fractured while pulling a trailer. The vehicle was towed to the dealer who inspected the vehicle and informed the contact that the left outer tie rod needed to be replaced and performed the repairs. The manufacturer had not been notified. The current and failure mileages were 48,220. I did notified Dodge and sent them the billing on the repair. The total cost of $455.39. Updated 10/18/2011
We were on the freeway going approximately 75 mph and hit a pothole in the road and the truck began to shake violently. My husband was able to gain control of the vehicle. I thought we were going to wreck. The tie rod had previously been replaced about a month before this initial incident. This is very dangerous because you are traveling at a high rate of speed. We then replaced the stabilizer shock and thought we fixed the problem only to have it do it again. We then went to big O tires and talked to them about replacing the shocks. We took the manager out to show him what it does and once again, when we got up to about 75 mph it hit a hole in the road and began to shake violently, almost causing us to go off the road. This is very dangerous!!! the manager from big O wasn't familiar with the problem but did some research and found an article about the "death wobble" that has been occurring in 2500 and 3500 Dodge trucks between 2006 - 2010. The article said the problem is under investigation. In the mean time, how many people are going to crash and/or be killed because the problem is "being investigated"?? we paid a good price for our truck and want to be able to use it as it was intended. At this point we are not able to because we don't trust it. We called our local Dodge dealer, dale white motors, and voiced our concerns and they seemed like they weren't aware of the problem.
After backing out of my garage, at an approx. Speed of 1 mph, I turned the wheels to the left to run an errand, and the drivers side tie rod end broke. The drag link dropped and the wheel cocked to the full left. At this point I don't know if it caused any other damage. I spoke with the nearest dealer and was told that there are no recalls on this vehicle at this time. Unfortunately I need this vehicle and had to order a new tie rod end at a cost of $116. Bearing any other damage, I will also have to get an alignment, at an unknown cost at this time. Thank god that I had not been traveling at a higher rate of speed when this part decided to fail, because I am sure the outcome would not have been good.
The contact owns a 2009 Dodge Ram 3500. The contact stated that while driving 60 mph, the tie rod fractured. As a result, the contact lost control of the vehicle and the vehicle was driven into a ditch. The vehicle was taken to an authorized dealer where the tie rod was replaced. The failure recurred and the vehicle again was driven into a ditch. The manufacturer was notified and a complaint was filed. The failure mileage was 60,000 and the current mileage was 80,000.
While reverse parking in the driveway my Dodge Ram 3500, 2009 model, I heard a loud noise and I lost steering control. I inspected the vehicle and found that the tie rod on the driver's side had broken with the wheel at right angle to the truck.
- Castle Rock, CO, USA
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Dodge 3500 recall #09V00500 steering linkages/tie rod assembly. Swift Dodge, 4318 chile road, davis ca informed me in August 09 that my truck was subject to this recall. In December 09 they purported to have completed the recall work as specified in invoice #25289. This was verbally described as necessitating complete disassembly/reassembly of the front end/steering. In June 2010 the steering track bar bolt failed and lodged between the drag link and tie rod end causing partial loss of steering. The upper and lower control arms and spring blocks were also found to be loose. Vehicle was taken to stead Chrysler in walnut creek. They attributed the failure to the installation of aftermarket leveling kit (installed June 09.) when I insisted that swift Dodge had the front end apart in December 09, they researched the invoice and stated that it showed only an inspection was done. I contacted swift Dodge to clarify- they admitted this was a discrepancy and said they would research it. They have ceased all communication with me as of July 1- phone calls and voice mails not returned. Either they failed to complete the recall work or they completed it in a slipshod fashion. Neither is acceptable. NHTSA should be aware of this dealer's and Chrysler cavalier approach to safety related recalls and poor customer service.
The contact owns a 2009 Dodge Ram 3500. The contact received a recall notice for NHTSA campaign id number 09V005000 (steering:linkages:tie rod assembly). The authorized dealer stated that the part for the recall repair was on a massive back order, consisting of 47,000 consumers. The contact was placed on a waiting list. There had been no failure to date. The VIN was unknown. The current mileage was 500.
The contact owns a 2009 Dodge Ram 3500. The contact purchased the vehicle brand new and discovered NHTSA campaign id number 09V005000 (steering: Linkages: Tie rod assembly). The manufacturer stated that they were not aware of this recall. There had been no failure to date. The current mileage was 212.
A D V E R T I S E M E N T S
- Reno, NV, USA