This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
TL- the contact owns a 2009 Dodge Ram 3500. The contact stated that he attempted to have his vehicle repaired under NHTSA recall campaign number: 13V529000 (steering) but was informed that the parts were not available and that the dealers were receiving one part per week. The contact stated since the failure was reported in November of 2013, there should be a remedy available before February of 2014. The manufacturer had already exceeded a reasonable time for the repair. There are no failures at this time.
TL- the contact owns a 2009 Dodge Ram 3500. The contact received NHTSA recall campaign number: 13V529000 (steering) and the part was unavailable. The dealer was unable to provide an expected date for the part to be available. The manufacturer was not notified of the problem. There are no failures at this time. Updated 3/28/14 updated 04/22/14
The contact owns a 2009 a Dodge Ram 3500. The contact received notification of NHTSA campaign number 13V529000 (steering) and was still awaiting parts from an authorized dealer to have the recall service performed. The manufacturer was notified. The contact had not experienced a failure.
We have a recall for tie rods and we have waited over a month and a half and when we called this week we were told it would be 120 weeks because they are only getting 1 set a week. We use this truck and this could be very dangerous if they malfunction, especially if we are hauling our camper.
The contact owns a 2009 Dodge Ram 3500. The contact received notification of NHTSA campaign id number 13V529000 (steering) however, was unable to have the vehicle serviced because the part needed for the repair was unavailable. The dealer informed the contact that the remedy part was on a massive back order and would not be available until at least one month. The manufacturer was not notified of the problem. The contact had not experienced a failure.
- Allentown , PA, USA
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2009 Dodge Ram 3500. Consumer writes in regards to left tie rod ball stud recall notice. The dealer informed the consumer, Chrysler was only releasing a limited amount of parts to each dealer, to avoid stockpiling them. The consumer had the part replaced, at a local repair facility, and is seeking reimbursement.
Received safty recall notice #N49/NHTSA 13V-529, on Dec. 26, 2013, & told to bring to dealer after Jan. 6. was to leave for fla. !/4/14 with 14K 5th wheel. Went to dealer on 12/29, & was told no parts till after 1/6. took trip, & took truck to vero Dodge in fla. As I would be in the area till 3.25/14. Truck was inspected & I was told a 20 week back order on parts. I called riverhead Dodge in N.Y. & was told that there was in fact a 20week back order & I would be put on a list. I am now 1400 miles from home in an unsafe, that Dodge says they can't, or wont, fix & need to tow a 14K 5th wheel home. I was told "be careful L driving home".
The contact 2009 Dodge Ram 3500. The contact stated that NHTSA campaign number 13V529000 (steering) had an exceeded a reasonable time for repair. The recall notice was received December of 2014 and the dealership informed the contact that the part will not be available until end of February they was allowed one part per week. The contact had not experienced a failure.
The contact owns a 2009 Dodge Ram 3500. The contact received notification of NHTSA campaign number 13V529000 (steering). The contact mentioned that he was informed that it would be 80 weeks before his vehicle would be repaired, which was an unreasonable amount of time to have a recalled defect repaired. The contact had not experienced a failure. Updated 3/12/14
The contact owns a 2009 Dodge Ram 3500. The contact stated after receiving NHTSA campaign I.D. number 13V529000 (steering). The contact called the dealer who stated they would not have the parts for one month.
The contact owns a 2009 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 13V529000 (steering). The contact attempted to have the vehicle remedied but was informed the part needed to repair the vehicle was unavailable. The dealer was could not provide an expected date for the part to become available. The manufacturer was made aware of the problem and confirmed the part unavailability. The contact had not experienced a failure.
The contact owns a 2009 Dodge Ram 3500. The contact stated that NHTSA campaign number 13V529000 (steering) had exceeded a reasonable time for repair. The dealer advised that the part was not available for repair and they did not know when the part will be available.
The contact owns a 2009 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 13V529000 (steering). The dealer informed the contact that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
The contact owns a 2009 Dodge Ram 3500. The contact received notification of NHTSA campaign I.D. number 13V529000 (steering) and contact called the dealer to make an appointment. The dealer did not have the part available to remedy the vehicle and stated that they would not have the part until April. The contact called the manufacturer and the manufacturer also confirmed they would not have the part until April. The contact had not experienced a failure.
The contact owns a 2009 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 13V529000 (steering) and attempted to have the vehicle repaired. The contact was informed that the parts were unavailable. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Ram 3500. The contact received a notification of NHTSA campaign number: 13V529000 (steering) however, the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacture was made aware of the problem. The contact had not experienced a failure.
The contact owns a 2009 Dodge Ram. The contact stated that while driving, the vehicle began to shake. The check engine warning light and the service needed warning light was illuminated. The vehicle was taken to the dealer however the failure was not determined. The dealer replaced the rear driver side rim, the rear and front driver and passenger side tires, and a replacement related to the rear axle however, the failure recurred. The manufacturer was made aware of the failure however no further assistance was provided. The VIN was unavailable.the current mileage was 83,000. The failure mileage was 78,000.
The Dodge 3500 was East bound in interstate 40 West of cookville, tn. The Dodge was pulling an enclosed car trailer loaded with a 1955 Chevy show car. The Dodge had just passed an 18 wheeled vehicle and was in the left lane. When the pavement changed, a slight bump, the front tires of the Dodge began to bounce out of control, aka "the death wobble". operator was not able to gain control of the Dodge and it veered into the right lane and over passing the shoulder halfway into the grass. The Dodge and trailer would have gone into a ravine off the highway had the trailer brakes not locked up and brought the vehicle to a stop. Had this happened next to the 18 wheeler, there would have been a serious accident. Operator had no control over the steering until after the Dodge came to a complete stop.
First occurrence was a bump entering an overpass. The truck went into a violent shaking and bouncing and went off the road on right shoulder. I had to have it nearly stopped for the undamped shaking to stop. On Nov 7, 2011 I was driving on a perfectly smooth piece of highway at 65-70 mph when the truck "exploded" into a violent bouncing and shaking. The truck was bouncing uncontrollably until I finally locked the brakes and skidded off the shoulder and into a bank on the side of the road. If any vehicles had be in the adjacent lane, I would not have been able to avoid hitting them.
While driving slowly down my mile long lane the driver's side tie rod end fractured which caused partial loss of steering control. I could only steer the right side, (passenger) wheel. I was able to continue slowly to the end of the lane, reverse my direction, and return my truck to my shop for repair.
A D V E R T I S E M E N T S
- Potosi, MO, USA